Cartrawler Reviews - www.cartrawler.com

★★★★☆
4.2 / 5
86.2% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great Service with good option to purchase excess...”

Written on: 24/09/2018 by McLain133 (1 review written)

Great service at a competitive price, good excess insurance cover. Information provided was straightforward to follow. Easy pickup and drop off with no pressure or issues. One of the best car hire experiences I've had. Slight existing scratches to bodywork but pointed out to me before handover which is always good to see. Nothing negative about the whole experience… Read Full Review

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★★★★☆

“Efficient and helpful”

Written on: 22/09/2018

Booking on line through Cartrawler at the same time as booking my flights is a bonus. There was a choice of vehicle and providers everything went smoothly at the airport for pick up and drop off as well. Just remember to have your voucher handy - reminders are emailed. I found the whole process efficient… Read Full Review

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★★★★★

“Easiest rental ever!”

Written on: 20/09/2018 by Annietheexplorer (1 review written)

Deer Lake, NL. Airport. After arrival, easy to locate counter, no line, greeted with a friendly smile, quickly processed, very informative, and we were on our way. Our return on a very early morning flight, we parked the car, dropped the keys in the keyreturn box at the counter (too early to be staffed) and we were on our way! The first time ever that we had a car rental go so smooth, effortless and with such sincere, friendly customer service! We‘ll definitely use National again, and… Read Full Review

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★★★★★

“Excellent ”

Written on: 20/09/2018 by Brunodese. (1 review written)

All very good. The car was new and a good service. Thank you… Read Full Review

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★★★★★

“fast and friendly service”

Written on: 19/09/2018 by Waddellmr126 (1 review written)

5 min waiting at the airport to be picked up and straight into service desk with no queue. car was waiting for me-clean and ready. On return- quick and professional service. Thanks Green Motion Wroclaw!… Read Full Review

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★★★★☆

“better than expected”

Written on: 19/09/2018 by Gaucho1960 (1 review written)

easy to get to the car rental area; lucky to find no queue but stuff was immediately dedicated and friendly (he noticed to me about minor car body scratched that I had not to be worried about when retourning car);car model was upgraded, in good conditions and running fine. nothing to complain really and got execellent value for price… Read Full Review

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★★★★☆

“Low cost and easy to book”

Written on: 17/09/2018 by Wilson238 (1 review written)

the cost was excellent and the process of catching the mini bus to the yard straight forward. It only took a few minutes because the mini bus was waiting for us and the yard was very close by. The car was relatively new but the outside wasn't very clean. It had a lot of insect stains. I was pressured to change my booking to empty return from petrol full to full which I resisted. The mini bus drivers were friendly and polite. On the return the person in charge had to recheck the car although… Read Full Review

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★★★★☆

“Another great rental ”

Written on: 16/09/2018 by hwDay55 (1 review written)

Easy to locate rental desk, friendly and helpful staff even when our flight was delayed and we were a midnight pick up Have rented cars many times in Malta and no worries easy to locate the car park and rental desk and car explained to us for checking before leaving airport… Read Full Review

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★★☆☆☆

“Don’t rent goldcar they are horrendous”

Written on: 15/09/2018 by TaniaHardy241 (1 review written)

Staff attitude at goldcar is abysmal They try to bully customers into buying their top insurance. I will not use cartrawler again if they still rent cars through this company The 1st car they gave us was an ex write off and when I complained the manager agreed it was un rentable and gave us a better car. The second car was only 95% full and had unrecorded damage which I recorded prior to leaving. 100% hideous experience  Their agents are rude and unfair to customers I think you get how… Read Full Review

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★★★★★

“price/service/car all as agreed/expected”

Written on: 15/09/2018 by shKelly230 (1 review written)

Car rental at airport Malaga is great, Europcar desk easy to find. Car is parked not to far away and easy to find when we returned. We left very early and key safe was easy to find. No troubles at all. Service was fine, car was as promised, new and in a good state. Price arranged by Ryanair was a good deal… Read Full Review

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★★★★★

“Great experience, the vehicle was very clean and ready...”

Written on: 15/09/2018 by Yellowfiregirl (1 review written)

Great experience, the vehicle was very clean and ready for me to pick up when I arrived. Staff were very friendly and helpful and I would recommend using car trawler to any one of my friends… Read Full Review

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★★★★★

“Excellent Service”

Written on: 15/09/2018 by Delta64 (1 review written)

Fantastic service from Avis/Budget. Would recommend. Service at the desk was very clear and helpful. Car was in excellent condition and very straightforward process when returning… Read Full Review

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★★★★★

“Best rental in Budapest”

Written on: 15/09/2018 by PaprikaGaluska (1 review written)

My overall experience with this car rental company has been amazing. The service of pick up, drop off and the shuttles to and from the airport were very quick, efficient and professional. The car we received was very clean and perfectly functional and my family and myself could not be happier with our experience. I highly suggest that anyone searching for car rentals in Budapest rent from this company as they have the most competitive and fair prices and you get amazing quality cars and service… Read Full Review

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★★★★★

“perfection ”

Written on: 13/09/2018 by Malaki342 (1 review written)

Very friendly and helpful staff, easy to find , everything ready for me. Whole process- maximum 10-15minutes . Highly recommended !!!!!… Read Full Review

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★★★★☆

“good service”

Written on: 12/09/2018 by pascat (1 review written)

Different car and a bit dirty… Read Full Review

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★★★★☆

“Good value”

Written on: 12/09/2018

The efficiency was great; we were offered an upgrade; the return process was excellent. We felt a little pressured by the fear factor used to sell the insurance. While the external part of the car wasn’t clean on pick up, everything else was very clean… Read Full Review

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★☆☆☆☆

“No Car, no refund”

Written on: 11/09/2018 by Ptizin (1 review written)

I've payed Citroen C3 or simiar car, but they tried to give me Fiat Panda instead. When I refused (we had 4 adults and 1 child) to take it they told me they have no other car. And when they found out how much money I would pay them they just told me that they won't accept my international driving license. When I asked them for refund they just told me "Contact CarTrawler". I've wrote them but after a week still no answer and no refund. … Read Full Review

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★★★☆☆

“Overall the car was fine, but as I was told to leave a...”

Written on: 11/09/2018 by vagnerpinto (1 review written)

Overall the car was fine, but as I was told to leave a 1600 deposit it made the overall rental of the car more expensive as I had to buy the insutance. In total I paid 700£ for 2 weeks on a low grade car. During the booking it just seemed like I would have to leave 300, so I do feel tricked by the company… Read Full Review

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★★★★★

“Grenoble airport rental 290818”

Written on: 10/09/2018 by Stevensqa93 (1 review written)

Staff very helpful and efficient. No lengthy waiting. The car was great - exceeded expectations. Could do with Hertz sign on lane to return car although we had been told which way to come in on initially hiring the car… Read Full Review

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★★★★★

“very good!”

Written on: 10/09/2018 by Reilly262 (1 review written)

no remarks, everything went well. A new Ford Fiesta (13000 km on the counter)… Read Full Review

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