Bought it three years ago maps already 2 years out of date i paid £249 and when asked why maps where so out of date was told i need to buy the latest.
It is suposed to have all the latest maps updated i have even sent in updated roads by me and still it shows that the main road i am on is a feild.
They do not want to help just take your mony and run bought at Halfords.
My daughter bought a Garmewn for £120.00 it runs rings round my tom tom go720
With europe other than having western europe on same as mine came with i had to pay £39.00 to add western urope came to Hokenheim in Germany sat nav went of and could not use for some 40 miles till i was in Poland then it just came on but about 10 mile of route.
Befor buying a tom tom beware of constant updates that cost far more than the rest for camera's and map updates very disapointed especialy as i am a long distance lorry driver that needs to use it often.
When i change it will never be another Tom Tom even though they are very easy to use but thats where its stops keep well clear and save yourself a load of money i wish i had.

I've had, or should that be I had, the TomTom 720 for about 18months. It wasn't heavily used, just a few times a month. The first thing i noticed was that it would take ages to get a satellite fix. Sometimes over 5 minutes. I'd restart it and when i got home, sync to tomtom home for any updates.
Then the battery life dropped off. For the last 6 months I had to keep it connected to the incar charger. This then caused the usb connecter on the tomtom to get loose and the charger cable had to be looped around the unit to keep it from falling out.

Then, it just died. It stopped loading up and told me it couldn't find the hard disk. I tried to reinstall all the software but its having non of it. I'm loathed to buy another tom tom, so hopefully there's an decent alternative out there.

TomTom 720 - I agree with many of the other reviewers. This is a good device let down by TomTom themselves and poor design features. What I like: directions are accurate - for the most part, screen is a reasonable size, speed camera works well. What I dislike: map share doesn't work, confusing menus - especially on the move, stupidly small icon for speed camera warning - I don't need my glasses to drive but I can't see the speed on the icon without them. The unit refuses to work when taken from the warm house to the cold car. Has no idea where you are for the first 10 minutes or so. Nearly everytime I sync it and there is an update from TomTom, the voice instructions fail. Zooming of the map is useless on the move. The battery is useless - after a few months, it would not hold any charge and so has now always to be plugged in. No mains charger - usb charging is far too slow. Extortionate prices for new maps and everything else from TomTom. No support - I wanted to send mine back after 6 months but was not able to get any satisfaction. In conclusion, the navigation works well but the device is severely let down by poor design for the price. I suspect that this will be a deliberate move on the part of TomTom to get you to buy the next model up. I am going to try another brand (like Navman) and if better, sell my TomTom on ebay.

I totally agree with this gentleman, after sales although polite does not resolve any repair issues. The TomTom software is probably what caused all the trouble with me, and to cap it all it corrupted my backup as well. Now they tell me I will have to pay for a new map. On something that is 2 months old is a bit of a joke. Thinking of getting a garmin or summat else instead.

Problems with the TomTom Go 720 shutting down (started after first computer update). Now it won't turn on properly. If TOMTOM can sort this software issue out then this would be a brilliant piece of kit.