Las Iguanas Reviews

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★★★☆☆
3.2
60.0% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

“Couldnt be more angry”

★☆☆☆☆

written by tjHarper330 on 27/04/2015

I visited Las Igauans for the first time at the weekend at Southbank London. After making my order we proceeded to wait 20 minutes on Tapas. After finishing them we waited a further 30 for our mains. After askignw here out food was we were told it would arrive soon. Upon mains arriving they were burnt and digusting iI returne dmine to the kitchen as it was burn and the burnt part was hidden. The salad had been under the hot plate and was equally as disgusting. It was soggy and brown. Someone (I assume the manager because he sure didnt introduce himself to me) came over and stood over me, asked if i wanted a replacement meal, I said no as it would take too long. He didnt re offer. He didnt apologise he was off. Upon asking for the bill we noticed there was no discount or anything so I went to speak to the same man. (He wasnt a gent thats for sure, his attitude was disgusting!) He was rude, obnoixious. He said he offered me another meal and I said I didnt want to wait a further 20 minutes to be fed. He said it would take 5 minutes, (sorry but what chicken takes 5 minutes to cook?!) I told him I would not pay full price and his attitude was disgusting towards a young lady. His company made a mistake and he couldnt accept it. I took a 20% discount to get out of the place but I will never go back, I will tell everyone to avoid the chain like the plague! I have never recieved such bad customer service in all my life.

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“Birmingham restaurant ”

★☆☆☆☆

written by moby79 on 21/12/2014

I visited this establishment on Saturday 20th and was not happy with the experience. The tables are way too close and no privacy from people either side. Once seated the tables where still sticky unsure what they use to clean. The waitress Babley was the only asset for this place, customer service was 100% from this lady and recommended just for her service and making sure everything was all good. I did not complain at the time as was very busy and hardly any staff about, the food which read as being excellent was tasteless and did not have any taste or flavour at all which I am disappointed. It was certainly not worth for the price paid. I ordered a house red which in other places is still half decent but on this occasion tasted very strong but not of wine let's say. Plenty of room for improvement and would like to see this place, waiting time between courses way too long also .

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“Great food at affordable price”

★★★★★

written by avaevans07 on 22/08/2013

I always have the zinzim – chicken and crayfish in a peanut sauce. The food here is great, with food from all over South America. If you get there before 6.30 then you can still order from the cheaper menu. Make sure you have some cocktails as there are always good offers on!

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“Great Atmosphere even early evening with my young...”

★★★★☆

written by grumpybear on 13/04/2010

Great Atmosphere even early evening with my young family, lively, not rowdy and staff brilliant with the children offering colouring, writing pads etc, in a really genuine way.

warm friendly welcome, booking confirmed, shown to table, given time to settle the children, then drinks ordered. Staffed asked if they needed to bring kids stuff quicker that adults to keep them happy ( nice touch)

Been before as a couple but never with children, would definately recommend it, the girls 4/5/8 just loved it and were swaying in their seats to the lively salsa beats.

food lovely ximxim chicken just sublime. Wife had pitcher of cocktail that was rather good as well. Kids meals went down well, even trying guacomole!

Staff attentive and observant with consideration for the children. brilliant.

Credit to las Igunas, a great evening from a chain restaurant that really tried to deliver for us and got it right. well done

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“Las Iguanas has an amazing atmosphere and great...”

★★★★★

written by kat333 on 17/12/2008

Las Iguanas has an amazing atmosphere and great selection of food. Really good night out and the cocktails made it even better.

Decor of the restaurant was beautiful and well thought out. Catered for our party brilliantly and made sure we had a really good night of celebration. Thanks

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