written by Tyrone58 on 01/07/2017
Thank you for very good service, received a broken item and it was replaced immediately received the replacement the next day.
written by LilyKeegan on 21/05/2017
I saw a cutlery set in one of the high street stores that I wanted, so I decided to check on Milly's website first. I was able to find this make on their website but with more for pieces for my money. It arrived in protective packaging and the contents was perfect condition. Milly's are excellent value for money and I will continue to be one of their happy customers. I have my eyes on a Global knife set next!!!
written by Siouxsan on 18/03/2017
Thank you very much for the excellent customer service! I realised I had ordered the wrong cutlery just as it was about to be sent. K in customer services was brilliant. My order was changed with a sunny attitude and every effort was made to make the purchasing experience a happy one! The cutlery I wanted arrived very well packaged and I am thrilled with it. I wouldn't hesitate to recommend this company and I will be a regular customer.
written by on 23/02/2017
I just received my Wedgewood Butterfly Bloom, tea cups and saucers I am absolutely delighted with them. I can't even put them in a cupboard yet, as I just keep admiring them. Even the beautiful presentation boxes they came in, have been carefully stored away. What an amazing gift just one of these lovely pieces would make, as the boxes are so top quality. The packaging around the China was very professionally and carefully packed. Parcel force delivered with great care and not a chip occurred. Thank you so much for great service and obvious attention to detail.
written by Fizzykoi on 20/01/2017
Cheapest we could find on the internet and service was excellent - responded very well to a product replacement request.
written by 1973Jarvis on 06/01/2017
Products are just what we wanted, very pleased with the storage jars, well packaged and great delivery. Excellent fast efficient service. great value. I will definitely be using Milly`s Kitchen Store again as we build our Portmerion kitchenware.
written by Kelsey305 on 02/12/2016
The site was very easy to use when I ordered some Sophie Conran tableware. The items arrived in the time stated and I was very impressed as to how well it was wrapped. I would highly recommend your site and have already do so.
written by KianaClifford465 on 23/11/2016
We have used Millys Stores a few times and found the service, price and selection of quality products to be second to none. If you something in their range check them out on line before you buy elsewhere.
written by Polar_Bear on 13/07/2016
We have had several deliveries over the last few months and we have been delighted each time. The deliveries are quick and the items are packed really well. There was a small problem with our last delivery but on phone call and everything was resolved without a problem. If only all on line shopping was as pleasant and the service as good as Millys.......!, On top of the excellent service the range of goods on offer is excellent. Overall a great company to deal with.
written by Vinyl on 06/07/2016
I have always admired and coveted Portmeirion crockery, however it has always been out of my price range. So I was absolutely delighted to find exactly what I wanted at a fabulously low price in Millys Kitchen Store. I placed my ordered and waited. Within a week of ordering, my eagerly awaited package arrived. Everything was securely boxed and bubble wrapped. I am extremely happy with my purchase,indeed I went back on the site and ordered additional items. Overall everything went smoothly, great pricing , great packaging, clear and helpful customer service and information. I will definitely be recommending Millys to friends and family.
written by JeremiahRoach1976 on 06/06/2016
I have to say a huge thank you to the polite and friendly team at Milly's Store, my parcel arrived this morning - just in time for my Father's birthday party this evening! Thank you for all of your patience, hard work and helpfulness in doing your best to help this happen!! Also, the gift is fab!!! Amazing glasses for vodka or whiskey, my Father loved them!
written by Magnie on 25/05/2016
I ordered some Sophie Conran dinner plates from Millys. They were considerably cheaper than I had seen them in store. They were delivered yesterday as promised, very securely packed, and are just what we needed. Thanks, team! I'll use Millys again.
written by on 20/05/2016
Parcel arrived in good time for my granson's christening on Sunday although ordered last minute. Beautifully wrapped! Will definitely recommend you.
written by Esmeraldaa344 on 19/05/2016
I was extremely disappointed to accidentally break one of my V&B cereals bowls, especially I assumed I would not be able to get a replacement. However, Millys Kitchen Store came to the rescue with a great variety of products available and and excellent and very efficient service. They will always be my first port of call in future and I will recommend Millys to friends and family without hesitation.
written by Francisf478 on 16/05/2016
just what I wanted easy to use website for someone not used to using this way of shopping. Delivered extremly well packaged so very pleased.I wouls certainly use this site again. Quick delivery too great
written by CeliaJordan on 13/04/2016
I had not heard of this website before so wasn't really sure what to expect. However I was completely delighted with the service, from speaking to a very helpful lady on the 'phone, to placing my order and then receiving the goods (which were very safely wrapped) - within a week of ordering. Not only were they the most price competitive for my items but postage was free as well. I would not hesitate to recommend this company and will certainly use them again in the future.
written by Pauline20 on 03/03/2016
Really excellent service from this site. I hadn't come across them before I was searching for a particular dinner service. Millys Kitchen Store had all I needed at a great price. I had a problem with one item, this was quicky remedied. Would recommend and definitely use again. Many thanks.
written by JayleenBeck61 on 06/02/2016
I had ordered Crazy daisy Cake forks for a dinner party, they arrived promptly after 2 days of ordering, and were very well wrapped. I would have liked to have an expected delivery date on the web site. Many Thanks Millys Kitchen Store.I will look for other items in the range.
written by Emily325 on 30/01/2016
Just wanted to say how helpful and joyful the person on the helpdesk was. I had ordered a number of items but due to a certification issue with my credit card the order was 'pending'. She handled the issue very quickly and confidently and made the whole experience stand out as the way customer service should be.
written by RiccardoNo1 on 24/12/2015
Despite how busy it must be, the staff were courteous and helpful. They were waiting for one item to be delivered to them to complete my order and because of the short time between them receiving it and delivering it to me, they changed my order to 24 hrs delivery. I couldn't ask for better service. The packaging was first class, I can't imagine anything getting damaged. I'm sure my daughter will enjoy opening her presents on Christmas Day and be able to make use out of them for a long time to come. The only thing that I think that could be improved upon is order tracking, rather than having to email or call. It might actually be there, but if it is, it was not obvious to me. Thanks to the entire team at Millys Kitchen Store.
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