
Pegasus Windows (UK) Ltd - www.pegasuswindowsuk.co.uk
Value For Money
Pegasus Windows (UK) Ltd - www.pegasuswindowsuk.co.uk
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Shocking - And This Web Has Deleted Their Old Reviews!
This company keep reinventing themselves, they then receive remarkably similar top reviews from many customers, before the victims start to appear. The old reviews appear to have been deleted, from their previous incarnations.... at some stage The Review Centre must be judged as culpable to some degree. They were helpful to me and posted my negative reviews.... but they need to ban companies from doing this.
I'm one of the mugs who believed them and now have a leaky conservatory from a company that has gone into liquidation. But look - they've moved on from windows and are now reinvented as Pegasus LED lights. Back to their old tricks too, with glowing customer reviews that are all 5* gushing.
you have just sent a chill down my back, I although not pegasus another of [name removed] companies had missold a mortgage to me causing no end of trouble, this director has now been banned.
Deposit Paid - Company No In Liquidation
Signed contract in July, they did a good job pushing through the planning permission, but since planning came through no contact from them at all. Now received a notice saying they are in liquidation.
doubt I'll see any of the deposit back.
"1970's" Double Glazing Horrors Yet Again!!!
Despite the good initial service to provide a quote, this company have brought back the stigma and stench of dealing with double glazings companies back to the fore!
I apologise to the genuinely good companies out there (yet to find you) but this company symbolises what we have all come to fear over the years.
We discovered at the last minute that things were Amis. No replies to emails days before installation, phone calls went on to voice mail and then after a week their telephone number connected us to Sutton Valance village hall!!
Yes I checked the Review Centre before procuring their services, so I had a vibe of confidence but sadly not to be.
If any of your have paid your deposit by credit card,k then call them and you can start a process of recover of monies under the Equal Liability Scheme. I have implemented this myself.
Upon further investigation I have discovered the Owner of this company (details on their website) has a history of running a shopping list of short-lived companies all run from the same location albeit slightly different post codes. It appears to be an industrial unit of former farm buildings.
I will ensure the next company I employ to do some work, I will find out who the directors are and vet their track record
Good luck everyone.
Value For Money
Www.pegasuswindowsuk.co.uk Are Rubbish.
Cannot reach this company, who guaranteed us that they were to replace our windows today (Mon.) through Wednesday. No word, no nothing. I would describe their service as terrible, their communication as lousy, and their performance as unspeakable.
Clause 18 of the contract explicitly states that a "Stage Payment Indemnity Insurance" is in place, which protects stage payments including initial deposit. The contract also bears the FENSA and GGFi logos - I signed that contract in July - Pegasus Windows was not registered with FENSA and not insured with GGFi until end of September - so they were using those logos without being registered. And, they emphasised to me in the quotation letter that deposit insurance was in place, in addition to Clause 18 of the contract. Which was patently false. So depending on when your contract was signed, you may or may not have also received false representations. The registration date with FENSA & GGFi was 25 September 2012.
What false representations in the contract? I know about the false representation in the Director's statement, having been at the Creditor's meeting. V. grateful for your help. Alice PS Our own two contracts are subtly different, one being for windows and the others for an orangery.
Hi - I have not taken that action any further yet, but I have included a statement with the Creditors Questionnaire to the Liquidator Augusta Kent regarding the false representations in the contract. There was also a false representation in the Directors' Statement that was reported at the Credtiors meeting - Clause 3.5 states that all accreditations and insurances were in place when the company commenced trading in mid-March 2012. Per FENSA and GGFi, the insurer, they were not registered until 25 September 2012. You should have received a copy of the Directors Statement from the Liquidator, I would definitely point that out to your solicitor.
Hi, Mm2C, Have learned that not all our deposit will be covered by credit card company. Can you tell me how your fraud/misrepresentation action against Pegasus is going? --We see our lawyer--a specialist one, not our family one-- on Monday. Best, Alice
Thank you Cellosoul5, it has been so helpful to be able to communicate with you and others on this website. There would have been some cold lonely winds blowing otherwise!
Value For Money
They Have Taken Our Deposit And Not Done The Work
Pegasus have taken a large deposit off us and failed to turn up to do the work. They now no longer answer any of their phones or reply to my emails. I have no idea what has happened to this company.
Thank you! We have done so, to happy effect!
I just received notice of their liquidation.
I am advised by solicitor that it is unlikely my deposit will be recoverable because customers are "unsecured creditors". But I paid with VISA debit and am working with my bank to attempt to recover the money via their Chargeback scheme. If you paid the deposit with credit card, contact them immediately, they must assume the liability under section 75 of the consumer protection act.
Value For Money
Thrilled With Our New Doors & Windows
My wife and I are absolutely thrilled with all our new windows and doors that Pegasus has just finished installing. The whole project ran like a well-oiled machine. The surveyor came and my wife and I discussed what exactly we required. He then transferred our thoughts to the computer and selected the appropriate doors and windows to match our requirements. It was fun seeing it come to life on the computer and very exciting. The project manager was a joy, very professional whilst remaining friendly. All timescales were stuck to like glue, everyone worked so hard. The finished result is superb, we couldn’t be happier.
Value For Money
An Excellent Job, 5 Stars Pegasus
Pegasus Windows replaced all my double glazing and I am really happy I decided to use them. The quality of the windows they use is excellent, it was reflected in the price, but this was still fairly reasonable. The sales team were very good, friendly and honest. The fitters were amazing, such hard working guys and they really did an amazing job. I would highly recommend them and give them a worthy 5 stars.
Q&A
There are no questions yet.