written by 387McNeil on 30/11/2023
Price and delivery great, but never ever attempt to send anything back, life is short and this process is beyond frustrating.... prepare for hassle, photos, endless emails and no telephone number......
written by nuSparks478 on 09/07/2023
The customer service is not a customer service at all. They only answer emails "we cannot change delivery address or cancel an order, it is dispatched" Nonsense!! I made a request for a change of delivery address as soon as I received the automatic confirmation of the order when I noticed the delivery address is wrong. checked how to change it immediately myself,- no options whatsoever. I emailed them asking to change the delivery address from there- no. You receive an already prepared second automatic email - NO. It would not be dispatched: I placed the order and tried to change address with "customer service" on Saturday evening, I received an email with NO on Sunday morning. So do not use the online service as in case you need the assistance of a proper customer service, there isn't such there. If you still make a mistake I did, be informed there is no customer service.
written by JuliannaMitchell394 on 19/06/2023
Sorry I have to say it's poor quality. It says rubber sole now when I want to return it says sinthetic sole. Now I have to pay for return as well why. No responsibility. Not using them again.
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