Preferred Mortgage

If you have free time to call them every day, every hour to get some answers about your morgate, pre-approval etc, I think that will be a great company for you.

Got into diffs and preferred gave me a mortgage at a reasonable rate 5.6% with a two year tie - in. Good company. 6 months left to go and no problems with the company at all. Would highly recommend to anyone suffering the stress of possibly losing their home!

Preferred Mortgage has been fair with us when we fell behind with payments recently. Gave us opportunity to pay without threats of repossession. They gave us a chance when no-one else would, so can't complain. Beggars can't be choosers!

Unfortunately if you have bad credit you have to go with some one like Preferred Mortgage in the interim. I have to say they are the worst mortgage company I EVER come across!!!!!!! Over extortionate rates I was tied in for 3 years but only had a 1 year fixed rate in which time my mortgage went up nearly £500...yes £500 pounds a month. I managed to find a property I liked 3 months before my tie in period was over and had to pay 15,000+ to get out of their tie in. Did not care though just happy to get away from them. Staff I also found hard to deal with and nearly delayed my completion date by refusing to pass over my redemption figure to my solicitor. I spent 3 days on and of trying to get it and they said they would not send it unless I paid a fee! Just because people have a bad credit rating does not mean we should be treated like 2nd class citizens!

Preferred are without doubt one of the worst Companies I have ever had the misfortune to deal with. They gave my mother a mortgage at an extortionate interest rate. They were charging her the incorrect amount from the start of the deal and last year they added a substantial sum to the mortgage which she never asked for, it didn't show up on statements, they didn't tell her they were doing it and all the time she has been paying interest on a much much larger figure. She asked to be be moved to a repayment deal which the advisor agreed she could do but said she needed to send a cheque to cover admin. They then sent a letter saying that she couldn't move mortgage and they were keeping the cheque. As soon as it has all been fixed we will be paying the fee to get out of the deal and go elsewhere.

They got me a mortgage when no one else would touch me .....i went with a fixed rate for two years ,to get out of there mortgage before 2 years was absolutely extortionate ( '£10000),BUT HEY THAT'S WHAT YOU HAVE TO DO IF YOU HAVE BAD CREDIT HEY !!!!!!!

In 10 months Preferred Mortgage have made mistakes with 9 payments!

Every month we spend an hour or so on the phone to them having to tell them what they need to do!

Seem to have no idea what they're doing and making our life a nightmare.

7 Months down the line, My mortgage is still not complete!!

They originally arranged the mortgage for the wrong amount and then after waiting three months for a re-written offer advised that the interest rate would now be higher!

After going back to the original offer, they keep asking for info from the solicitor which after the solicitor sending through to them over and over again they still say they havn't received it.

The mortgage advisor's in their office havn't a clue what is going on, they constantly transfer you to the wrong people even transfered me to a different mortgage company once instead of transferring me to the underwriter!!

Do not use this mortgage company!

Maybe okay if you're desperate otherwise avoid! After only 3 months Preferred Mortgage have managed to make mistakes with my payments for 2 of those months

Very good company to deal with. Friendly & informative staff who have great knowledge of the products they offer.