Decorland Reviews - www.decorland.co.uk

★★★★☆
3.7 / 5
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Latest Reviews

★★★★★

“what a fantastic new kitchen”

Written on: 05/03/2020 by jimshi (1 review written)

new kitchen just fitted by decorland thornton we could not belive the quality of the kitchen units they are superb,but the quality work of the joiners ,plumbers and the spark was unsuppased,without that great team fitting them it would have been just quality units,and the floor they fitted the finish was fab.fab.fab.thank you very much to the person I dealt with and all your team at decorland… Read Full Review

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★☆☆☆☆

“A big mistake! ”

Written on: 22/11/2019 by TracyLE (1 review written)

Got our bathroom done a month ago and it’s still not finished. They made a hole in the bath and didn’t tell us, and still haven’t fixed it. The floor is covered in cuts where they cut tiles, the cabinet doors don’t close and the sealant is a mess. The toilet seat slides about when you sit on it. They fixed the leak into the kitchen caused by not fitting the overflow properly though, but the kitchen ceiling still hasn’t been plastered. The tiling is perfect but let down by the other… Read Full Review

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★★★★★

“Delighted with kitchen etc.”

Written on: 09/11/2018 by babsnicol (1 review written)

We had our kitchen, utility room and downstairs cloakroom installed in September 2018. Workmen were hard working and efficient. Quality of units we could not fault. Fitted in the timescale given. Would recommend… Read Full Review

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★★★★★

“ KITCHEN”

Written on: 06/07/2016 by weeann7 (1 review written)

Decorland Thornton surpassed our expectations when they fitted our kitchen. First and foremost was friendly helpful staff in the shop, made you feel comfortable with no sales pressure. After visiting the shop twice we decided to have our coordinator to measure up for a quote,we could not beat there price for the quality we wanted, and we liked the fact you payed your bill in three stages, our other two quotes wanted full payment up front and cost a significant amount more. We were… Read Full Review

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★★★★★

“wet room”

Written on: 29/05/2016 by heggers53 (1 review written)

Would like to thank all staff at Decorland for the excellent service and wonderful new wet room installed. From the first contact when she came to view what we wanted, to her excellent team of fitters who ripped out the old bathroom and installed our new wet room, everything was a pleasure. The design and selection of fittings etc were brilliant, and the fitters were polite and tidy and on time every day. They kept us informed of everything that was going on and were extremely hard working… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 26/05/2016 by McCullough188 (1 review written)

Used these people to do my bathroom, never again, wrong colour wall put up in shower, mess though out the whole house was terrible, towel rail was loose and extractor fan wasnt working, never put design pattern where I asked but where they thought it should go, terrible after service as well. Once they get your money and the job they dont care, my whole house was a mess with them cutting tiles outside the door with the door wide open and sometimes even in my bathroom, work was OK not brilliant… Read Full Review

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★★☆☆☆

“not professional at all”

Written on: 26/11/2015 by Galloway160 (1 review written)

Apparent disregard of customers design requests, materials delivered not as requested indicating lack of coordination or just poor management, unacceptable standard of finish (had to be redone), detritus from windows left in the garden and driveway including cigarettes ends, screws etc. which could result in tyres being punctured leading to expensive repairs or even more expensive new tyres being needed, contradictions in information at different levels etc. etc. etc… Read Full Review

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★★★☆☆

“Poor after sales service”

Written on: 22/02/2015 by Julieevo6 (1 review written)

Just before Christmas I had my bathroom done with tiles and bath taken out and replaced with a shower. Over all not a bad job but the finish on the ceiling not good. Regret paying in full before I had this corrected. Tried to get it fixed to be told I didn't pay to get this ceiling finished off and would cost another £70. I said I would go ahead but haven't heard a thing in 6 weeks.. Will do it ourselves for 1/2 the cost. After sales service very poor I would advise that if anyone has any… Read Full Review

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★★★★★

“Brilliant company!! ”

Written on: 19/06/2014 by SallyRobo (2 reviews written)

Such a brilliant company and great friendly workers. Decorland had such a huge selection, but after we found what we wanted they began work right away. They kept us updated on progess of the project, completing tasks by certain dates and all worked extremely hard. So pleased we went with Decorland, could have asked for anything more. Goes without saying that I would recommend them… Read Full Review

Jantiernan's Response to SallyRobo's Review

Written on: 09/08/2014

just had a job complete by Decorland. Cant praise them enough a fabulous job. A great team of workers from office staff right through to the workers in my home, joiners plumbers and tilers excellent .Decorland I Will definitly be recommending you

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★★★★★

“the work i had done on my kitchen was excellent and i...”

Written on: 22/02/2014 by missbucky (1 review written)

the work i had done on my kitchen was excellent and i would recommend you to my friends… Read Full Review

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★★★★★

“En-suite makeover and installation of shower and screen”

Written on: 15/02/2014 by JandC (1 review written)

We were looking at replacing our current en-suite completely plus having a shower and screen fitted in the family bathroom. We saw the ads for Decorland and decided to pop in. Very friendly staff who do their utmost to help greeted us. A home visit was planned and after the visit we were asked to pop back to the shop to continue with the decisions regarding what we wanted installed. With expert guidance from a friendly, helpful, very knowledgeable member of staff we felt that they were the best… Read Full Review

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★★★★★

“Couldnt be more chuffed!”

Written on: 09/11/2013

My husband and I could not be more delighted with the service we received from Decorland. We went to their beautiful showroom to have a look for a new bathroom as we are getting older and my husband suffers from severe epilepsy and the starting of Parkinson’s, When she realised this she informed us that if we got a new bathroom we would be eligible to pay no VAT because it would significantly improve his quality of life, 3 other company’s we went to said there was no such thing and it was… Read Full Review

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★★★★★

“Highly Recommend ”

Written on: 27/05/2013

After searching for someone to divide our slightly larger than average bathroom into an en suite and bathroom, Decorland was the most helpful, interested and best priced company around. Pauline, who planned the job for us, was knowledgeable, flexible and her advice was invaluable. The workmen were very punctual and extremely hard working. They updated us throughout the whole process and gave us good advice resulting in a few beneficial changes. Internal walls were knocked down and rebuilt… Read Full Review

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★★★★★

“Couldnt Fault!”

Written on: 09/05/2013 by rjm12345 (1 review written)

I recently got my bedroom and kids room designed and fitted by decorland and had such a happy experiance from start to finish. When i walked in at the start i was greeted with a cup of tea, biscuits and a smile. I then planned for the designer to come and meassure our rooms and then came back down to the showroom to pick all our stuff. on the first day of our job being started i couldnt believe how quick and hard working the men where! and our job was finished the next day! I was told it would… Read Full Review

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★★★★★

“Reliable, Professional Company”

Written on: 10/04/2013

We recently have had a kitchen & bathroom installed by Decorland, & from start to finish the work was carried out completely to our satisfaction. It was a real plus for us to have a company that could deal in our case, with two different rooms. The workforce were very reliable and punctual and always left the house tidy at the end of the day. It was good that they use their own workforce for all the jobs from plumbing to joinery etc. Our two rooms were completed quickly and efficiently and we… Read Full Review

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★★★★★

“FANTASTIC COMPANY”

Written on: 23/08/2012 by Tarot67 (1 review written)

We have just had a wet room installed in our home from Decorland in Thornton Fife and we could not have chosen a better company to deal with.From the outset Mandy was very helpful and took her time to show us different styles.When the tradesmen came to our home they were very competent, they all made sure we were happy with everything they were about to do.Our tiling is superb (Thank-you Jamie).This company sticks to their promises and deliver top class workmanship.Thank-you very much… Read Full Review

Normski4's Response to Tarot67's Review

Written on: 08/10/2012

You were very lucky. Three year old bathroom that cost nearly 6K .. Just had to re-new shower cubicle ...only half plasterboard behind wer wall, external wall could have been damaged and possibly collapsed wall. The shower cubicle and stone base were sold as 1000mm ....they were not! Only 950mm which caused us to have to cut and re-tile outside cubicle. You cant get 950mm. When coupling up toilet plumber flushed toilet but aaah hadnt coupled it up .....water and other cascading through roof!!! The hose leaked on shower was replaced ....NOT with Mira hose five day job took nine days ...workman late or diverted ..........list goes on

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★★★★☆

“Bathroom Installation, Husband Place, Dunfermline”

Written on: 28/06/2012

Right through from initial estimate to snagging after completion, Decorland were professional, reliable and trustworthy. They use all their own tradesmen and I think they were all involved in my bathroom installation. They all did a good job and I am very pleased with the end result. They placed sheets all the way up the stairs from the front door to ensure the rest of the house was not messed up and cleaned up each evening before they left. They made sure that we were consulted before they… Read Full Review

Normski4's Comment

Written on: 08/10/2012

You were very lucky. Three year old bathroom that cost nearly 6K .. Just had to re-new shower cubicle ...only half plasterboard behind wer wall, external wall could have been damaged and possibly collapsed wall. The shower cubicle and stone base were sold as 1000mm ....they were not! Only 950mm which caused us to have to cut and re-tile outside cubicle. You cant get 950mm. When coupling up toilet plumber flushed toilet but aaah hadnt coupled it up .....water and other cascading through roof!!! The hose leaked on shower was replaced ....NOT with Mira hose five day job took nine days ...workman late or diverted ..........list goes on

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★★★★★

“Kitchen and Bathroom refurbishment. Glenrothes”

Written on: 21/06/2012

Decorland, Thornton completed a full refurbishment of my kitchen and dinette area knocking down various walls, replacing them, laminate flooring,wall tiling, underwall lighting, unit lights etc. All done to a high standard nothing was too big a task for them. The guys worked non stop throughout the day. The installation team of joiners, plumbers, plasterer and electricians turned up exactly when they said they would, were polite and friendly and always tidied up at the end of the day. Mandy… Read Full Review

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★★★★☆

“Consistently good”

Written on: 12/06/2012 by Searhme (1 review written)

At our home during the past 8 years Decorland have designed and fitted a kitchen and shower room. Very recently they have completely renovated the bathroom. From planning to completion the work on every occasion was carried out by a professional, competent, cheerful team. The range of fixtures and fittings was comprehensive and competitively priced for quality work and goods. We would not hesitate in recommendation. We wish Decorland every success for the future. Regards… Read Full Review

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★★★★★

“Brilliant!”

Written on: 24/05/2012

Me and my husband had been searching for ages to find someone to do our bathroom, after looking around several diffrent places we went to decorland and were pleasently surprised from the get go, the staff were very nice and very helpfull talked to us about what they do and gave us some brouchers to go away with and to have a look threw, we got mandy the designer to come out and have a look and to measure up and with in 3 weeks the men were at our house raring to go, we were told it would take… Read Full Review

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