We are a family of three and looked forward to our first cruise. We enjoyed the food on the ship but when we used the very expensive shuttle bus (US-$ 10/12 each), the bus took us into the town and all the way out to an industrial estate where we were dumped and we were nowhere near the town centre. It looked as if their intention was to get the money off you and dump you in the middle of nowhere. In Barcelona there was a public bus in front of the terminal building. When I entered the bus I was told it was 1 Euro to go to the town. I had paid US-$ 10 per person for the same journey for the shuttle bus.

The music on the ship was supplied by a bunch of amateurs. We went to listen to a pianist and half way through his concert, a woman came in and put her bag and laptop on top of the piano. She stood in front of the pianist while he was still playing and we were wondering how somebody can be so rude. 15 minutes later she started teaching Italian phrases.

Poor value for money - you get left with the impression you have been robbed. The drinks on the ship were expensive and you are not allowed to bring your own bottle of wine from the mainland. I hope somebody from Royal Carribean reads this and learns how to treat customers with a bit more respect.

My brother(19) and I(21) booked the Royal Caribbean Navigator of the Seas mediterranean cruise out of Civitevechia, Italy because we got an awesome deal and we had never been to Italy before. The ports of call were: Genoa, Italy; Toulon, France; Barcelona, Spain; Palma del Malorca, Spain; Cagliari, Sardinia, Italy. This was not our first cruise, but it was our first one with Royal Caribbean and we were quite disappointed in the service we received.
-the guest relations people made such a stink about us having to leave the ship the last day at 4am (the arrival time that was given on our itinerary) inorder to make our flight.
-when asked if they had any taxi phone numbers, I was told to "google it"...and internet onboard is not cheap!! Great service, huh?
-3 out of the 5 ports had shuttle buses that you had to pay for ($10-12 roundtrip per person)...some city centers were not within walking distance either since we docked in industrial areas. why should we have to pay again to get to the city?...I thought that's what the cruise fees were for!
-there was lots of variety at the buffets...disappointed in the pasta though (hard most of the time) especially since many of our stops were in Italy!
-besides barcelona, the port cities are small and overall there is not much to see at most of them...I would recommend taking a cruise with different ports of call
-we took an excursion to the drach caves at the palma del malorca port...a much cheaper way to see these cave is by city bus. The guest relations people didn't know anything about the bus schedule (for obvious reasons I guess), but I'm sure it's do-able. There is a bus stop right infront of the caves ticket building.
-most of the time we were greeted by the vacuum and housekeeping cart sitting on either side of our door. this was annoying...isn't the point of vacation to get away from the work at home?!
-one plus was the great sports deck...full size basketball court and 9 hole mini-golf course
Overall, I would not recommend this cruise route and cruise line.