written by Evelini500 on 27/05/2016
Just been fleeced £148 for just a eye sight test and contact lens check. OK, lots of tests done but no warning that it would be that expensive. I'd explained when booking that I was after a second opinion, but would not have gone here at that price if I had known. Insult to injury that I paid £89 in the store only to be phoned up later for a further £59. Sales assistance very pushy that I needed to spend another £500 on new glasses, even though the optician hadn't mentioned it. He also wouldn't let me go even though I explained I had to get back to work until he measured up.
written by on 30/11/2014
During my eye test I was persuaded to pay for a separate examination of some kind (explained in a rush, not clear what it was) and then had to remind the optician to tell me what the extra test had showed. No written record of the test results was offered. Seemed a bit desperate to be looking for ways to add an extra charge like that. The whole appointment was then rushed through towards the end.
written by Clivebagshaw on 09/10/2013
Despite being given a ten day lead time on new glasses I have still not received them, I have had to phone three times to find out what is happening. I paid £450 for the glasses and now have to wait 4 weeks to get them. Totally unacceptable.
written by on 18/08/2013
Not happy with the response from the reception who was more interested in talking about which option I was going to do bearing in mind I was about to go for a free trial for contact lenses then the problem I was explaining regarding the lenses. So I cancelled. Contact lenses are to expense with the £80 you have to pay before you order anything. This is for the opticians screening etc which is free at other opticians. The actual optician I saw was very good so no complaints about her just the after care etc.
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