Internet Ink Reviews - www.internet-ink.com

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4.8 / 5
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Internet Ink - www.internet-ink.com

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★★★☆☆

“Discount”

Written on: 18/01/2017 by McMahon38 (1 review written)

I have used internet ink before and as offered a 10% discount on my next order.They regularly send me offers by e mail.This time when i came to complete my order i found i had lost my password.When i requested to be reminded or issued with a new password the reply was they have no record of me.I then re-registered.So, what happened to my discount?… Read Full Review

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★★★☆☆

“Making Life Simple”

Written on: 31/12/2016 by Rooney230 (1 review written)

I have been an internet ink.com customer for years, I notice it is now a Google shop. It has always been easy to order inks, now it has become more complicated. There is nothing more simple than ordering goods from Amazon, I wish it was as simple with Google. I don't remember having a password before, now i have one I can't remember and have had to enter my email address many times. Please try to make life simple as well as secure… Read Full Review

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★★★☆☆

“Confusing discount codes”

Written on: 25/08/2016 by dewhurstcaravanner (2 reviews written)

Whilst the product is ok, the way you publish discount codes encourages customers to think they will get a discount. In all my dealings with your company I have never got a discount as my basket never does include a product that attracts a discount. It feels like a confidence trick to promise a discount that never applies… Read Full Review

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★★★☆☆

“Difficult website when ordering from abroad”

Written on: 26/03/2016 by Nicholass82 (1 review written)

I have previously tried to order cartridges from your website using discount codes which weren't allowed. I was given a code called giveme10, which was not allowed. Also your website is difficult and confusing when trying to alter billing and delivery addresses, especially from abroad. Also the username and password given to me by your company is obscure, confusing and has no meaning to me. I would like to change them but it does not appear that I have that option… Read Full Review

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★★★☆☆

“Unable to apply discount to order”

Written on: 20/10/2015 by i1alot (1 review written)

Reference the above I was surprised that I was unable to apply Colour15 discount to my order when I tried 3 times… Read Full Review

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★★★☆☆

“PRODUCT DELIVERY”

Written on: 11/08/2014 by ZackaryPatterson (1 review written)

I WASNTED TO BY HIGH CAPACITY EPSON CARTRIDGES AND I THOUGHT I HAD SELECTED SUCH AND ITEM. BY THE TIME CHECKOUT COMPLETED I APPEAR TO HAVE GOT THE ORIGNALS THUS MY NEEDS ARE NOT MET. I PUT THIS ERROR DOWN TO YOUR WEB NOT BEING TOTALLY FOOL PROOF. YOU PRICES REMAIN COMPETATIVE… Read Full Review

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★★★☆☆

“So dissapointed in your ethics!”

Written on: 13/06/2014

The Ink cartridges & delivery is excellent but try printing a receipt or copy of the invoice and they have added great big chunks of black background designed to help you waste your Black Ink! Otherwise you would have had 5 stars. So dissapointed in your ethics!… Read Full Review

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★★★☆☆

“10% I don't think so”

Written on: 21/02/2014 by OCludlam (1 review written)

Just checked the discount I received. 20p off cartridges costing £2.33. That's not 10% Also one of the cartridges didn't attract a discount. So on a total bill of £13.04 (all cartridges) I received a discount of 40p which I make to be 3.1% discount. Trade descriptions? I have used Internet Ink for years, and rarely claimed the discount, but because you made such a big thing of it, I thought I would. Now I am less positive about your company … Read Full Review

Inkguru's Response to OCludlam's Review

Written on: 05/03/2014

Thank you for your comment, your feedback is welcomed and we will look into this issue for you, we have recently updated the invoices and all discounts should work out, with the new website we welcome this type of feedback. If you entered 10% discount code you will have got 10% off all your order on the ink cartridges in your cart.

If you're having problems, just drop the customer support team an email with your order number on and they answer your query and look into it further.

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★★★☆☆

“Prices have gone up!”

Written on: 23/01/2014 by Dodan (1 review written)

My last order for Canon ORIGINAL 540XL and 541XL twin pack was the same price as this order( for twin pack of 540XL and 541XL COMPATIBLE) from this company-internetink. The price of the twin pack of ORIGINAL has gone up by £5.00 in the last 3 months-a 14-15% increase! My enquiry to the company was ignored. Not impressed with customer service. Will judge the quality of the compatible ink when I have used it. D Danby Mrs… Read Full Review

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★★★☆☆

“Not very convenient.”

Written on: 21/01/2014 by trevorferguson (1 review written)

As much as I'd like to be able to review the item, I am unable to do so as it has not yet arrived - one week after ordering. Although the value for money was a major factor in my choice so too was the convenience but when I could wait no longer for delivery yesterday I was forced to spend money on fuel waste a couple of hours driving to my nearest High Street supplier to buy a genuine HP item - something I could have done initially AND I could have had the project I was working on finished last… Read Full Review

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★★★☆☆

“GIVE ME TEN”

Written on: 15/12/2013

Dear Sir with regards to give me ten i applied it to my order and was told by my computer it was out of date is this right… Read Full Review

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★★★☆☆

“Forgot my log-in details,but got my new details quite...”

Written on: 08/12/2013

Forgot my log-in details,but got my new details quite promptly, but going through the process of buying cartridges online was very, very slow… Read Full Review

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★★★☆☆

“cartridges”

Written on: 07/12/2013

Last time I ordered I am afraid the packing was a lovely rainbow colour. I sincerely happen again. Also my printer rejected one of the cartridges so they are not always compatible… Read Full Review

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★★★☆☆

“Good but better search facility needed”

Written on: 06/12/2013

Fairly easy to find cartridge through printer make and model but would be quicker to put cartridge number in search box. Unfortunately, this yields 'no results'!… Read Full Review

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★★★☆☆

“hope you have time”

Written on: 01/12/2013

I have been dealling with the company for many years. Mostly I am happy but sometimes it will not accept my password which has not changed and I am given a temporary one then have to get the original back. This all takes time and is frustrating. This morning it took me nearly twenty minutes to finally get the order through… Read Full Review

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★★★☆☆

“Where's the discount?”

Written on: 27/11/2013

I have used Internet Ink before and always received a discount. This time there was no mention of a discount… Read Full Review

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★★★☆☆

“colour ink arrived leaking due to lack if tape”

Written on: 26/11/2013

This is my second ink cartridge order I have had. The service was quick and easy to use and the ink works well. However, the colour cartridge I ordered was leaking probably due to missing tape… Read Full Review

Inkguru's Comment

Written on: 27/11/2013

If you contact the customer service team and let them know they will be able to help your out with your leaking cartridge. Either use the email or call the freephone number on the website.

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★★★☆☆

“Why the shipping to Ireland is so expensive 7Pound for...”

Written on: 04/10/2013

Why the shipping to Ireland is so expensive 7Pound for 3 Cartridges of ink probably weighting less than 200 gramms common guys it is kind of rip off… Read Full Review

Inkguru's Comment

Written on: 04/10/2013

Unfortunately with the Royal Mail prices for package post and Ireland coming under International Delivery we offer a signed for secure service due to the amount of parcels that were going missing.

Thank you for your comment, we are looking into trying to make international delivery cheaper especially to Ireland and to make it easier to buy for customers like yourself.

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★★★☆☆

“HP compatible inkjet cartridges”

Written on: 21/09/2013 by deegee3 (1 review written)

Generally speaking the products arrived fairly quickly apart from some of the more unusual HP carts. However the compatible HP 102 black and HP 344 tricolour were not recognised by my printer (photosmart 8750) and played havoc with the settings and caused uneven printing that no amount of cleaning would eradicate. I scrapped them and have now ordered a genuine HP cart. HP compatibles. I cannot with the best will in the world reccomend the compatibles. A costly mistake… Read Full Review

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★★★☆☆

“What happened to the discount. Price competitive, but...”

Written on: 26/08/2013

What happened to the discount. Price competitive, but encouraged to order over the bank holiday due to an email advising an additional 20% of Compatible Ink from Saturday to monday bank holiday. At checkout the BANK20 code was not accepted. I hope they give me the discount offered? Previous inks were fine hence happy to come back, but not sure going forward now… Read Full Review

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