Internet Ink Reviews - www.internet-ink.com

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Internet Ink - www.internet-ink.com

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★★☆☆☆

“PRINTER NOT FOUND”

Written on: 31/07/2015 by KelsieCox (1 review written)

I was unable to find my printer, Epson Stylus Photo R285 It took considerable searching to find the correct ink cartridges The service is poor. It should be possible to key in printer and order ink automatically… Read Full Review

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★★☆☆☆

“Compatible colour cartridge. ”

Written on: 18/01/2015 by Trevinoam221 (1 review written)

Not happy with the colour on 343 ink cartridge and had to discard and re-order using original HP cartridge. Found all colours had a very green tinge… Read Full Review

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★★☆☆☆

“to much messing about to order”

Written on: 20/02/2014 by 95scotland (1 review written)

i have used your company many times before and was given a code to receive 10% DISCOUNT each time each on order (DBCbIACI)my code no discount on this order and nowhere to enter code on order form not a fortune but why state things when you do not comply p.d.pegg… Read Full Review

Inkguru's Response to 95scotland's Review

Written on: 05/03/2014

Thank you for your comment, your feedback is welcomed and we will look into this issue for you, all returning customers qualify for a 10% discount and if you get in contact with the customer service team they will do this for you. They can even place your order for you and answer the questions or help you with the order process by calling or just drop the customer support team an email with your order number on and they answer your query and look into it further.

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★★☆☆☆

“After Sales Service”

Written on: 20/02/2014 by clon1968 (1 review written)

Installed cartridges in HP Envy120e on the 11.02.2014. Found that the colour one was not printing correctly and after a printer quality test ,noticed that the yellow was missing from the test result. Tried cleaning and aligning process but to no avail. I then contacted the supplier and was advised to remove the cartridge and soak in warm water for a few minuets as the person I spoke to said that the ink can sometimes dry up. However this did not resolve the problem so I contacted the supplier… Read Full Review

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★★☆☆☆

“Word ITEM is individual like RED black etc. do you...”

Written on: 26/10/2013

If ITEM is £23.60 = 1 ITEM. then pack of 4 is 23.60 x 4 = 94.40. If the word ITEM is replaced with PACK price then price is right ( £23.60 ) for all the PACK. Please clarify if this is correct . As there are 4 items (colours) you presumable mean PACK price and not ITEM price. thanks Regards D. ( Based not on experience but on my sighting of the prices.)… Read Full Review

Inkguru's Comment

Written on: 28/10/2013

Thanks for your review. If you can clarify what page you were looking at this would help?

From my understanding. Pack is always for a combination of products. This is always described in the product listing and the quantities in that pack.

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★★☆☆☆

“Overcrowded website pages”

Written on: 24/10/2013

It has taken me half an hour to order only 3 ink jet cartridges for a Canon printer because the web pages are so crowded and without directions. You may have all the cartridges in stock, but the ordering is not a pleasant experience - try it yourselves!… Read Full Review

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★★☆☆☆

“Frustration!”

Written on: 01/10/2013 by YPotter (1 review written)

Your prices are good and delivery times excellent. However your web site is abysmal. I took about an hour to put in a simple order for cartridges this evening,involving three attempts at new passwords before finally being able to logon. its not the first time I have had password problems with your web site. Its time it was sorted out. Having eventually succeeded in placing the order, I then decided to look at your photo paper prices. Imagine my further frustartion when, having selected Photo… Read Full Review

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★★☆☆☆

“Even replacement H P 38 black did not work”

Written on: 17/09/2013

First cartridge did not work satisfactory so after a delay whilst that was sent back and I had to buy an original from elsewhere to keep going, the replacement did not work properly either.So I will not be recommending this company to anyone else… Read Full Review

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★★☆☆☆

“Non receipt of discount”

Written on: 27/08/2013

You offer a 20% bank holiday discount but when the correct code was entered it was not applied. The "giveme10" discount was applied however… Read Full Review

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★★☆☆☆

“Internet Ink site overly secure”

Written on: 26/08/2013

I do not see why this site retains card details and one has to log in just to buy online It is impossible to buy without logging in If you forget your password you just can't make a purchase online. I have just been forced to create yet another e-mail account so that I could devise yet another password or I wouldn't have been able to make the purchase. I had 3 other e-mail accounts but I had lost the internet ink passwords associated with them. I tried to log in and use the "lost password"… Read Full Review

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★★☆☆☆

“Dud discount”

Written on: 26/08/2013

I've just tried to make an order using the BANK20 code, I tried three times and it doesn't work. I'm a returning customer, do you still want my custom?… Read Full Review

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★★☆☆☆

“Holiday code??”

Written on: 24/08/2013

Used the BANK20 code but did not work and no reply from phone number. Used GIVEME10 and got some off anyway… Read Full Review

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★★☆☆☆

“HP301XL compatible cartridges”

Written on: 24/08/2013 by johndrewA (1 review written)

Bought own brand cheaper HP301XL black and colour cartridge set. The colour cartridge would not print any yelow ink. Customer services advised to soak the ink dispense in warm water for a short while to clear the jet. Tried this several times to no avail. Customer services advised to return the cartridges (at my own expense) for replacement. This was done and the replacements were worse than the previous, the colour would deliver no ink at all and the black kept giving up after every couple of… Read Full Review

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★★☆☆☆

“Confused”

Written on: 27/07/2013

Everything fine except when I followed the procedure listed as existing customers who have forgotten their password it would not do whatI wanted and I had to phone and get a temporary one and then start the order again which is ridiculous in my view (as a customer)… Read Full Review

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★★☆☆☆

“Last Order”

Written on: 24/06/2013 by David72Edmondson (1 review written)

The last order of the 364 hp own make have not worked properly in my printer forcing me order genuine cartiges. Delivery I cannot fault… Read Full Review

Inkguru's Response to David72Edmondson's Review

Written on: 25/06/2013

We are sorry your last set of 364's were not up to your high standards. We will look into the compatible HP 364 inks and hopefully by the next time you order we will have sorted out this issue. Thank you for your comments, they are most appreciated.

If you need any further help please don't hesitate to contact the customer support team, who will be happy to help with any questions or query's.

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★★☆☆☆

“Easy to order but "compatible" product incompatible”

Written on: 07/05/2013 by TClegg (1 review written)

Good, speedy delivery but one of two inks ordered was not compatible despite claims that it was. £26 down the drain :(… Read Full Review

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★★☆☆☆

“Buying nightmare!”

Written on: 07/05/2013

It was so difficult to make my order that I almost gave up. It seems that I have ordered from this site before because my order was rejected on the grounds that the address had been used previously. I then requested details of the previously used password and a new one was emailed to me. I couldn't use this however as I had no idea what the other login word was. I eventually had to pretend to be my wife before my order was accepted! I obviously will not be able to buy from this site again as I… Read Full Review

Inkguru's Comment

Written on: 07/05/2013

You can always order by contacting the customer support team on FREEPHONE 0800 612 0874 who can place your order for you. If you are having any problems with the system I would get in contact with the customer support team who can look into your problem at support@internet-ink.co.uk.

We are currently looking into updating the accounts and ordering procedure. You also don't need an email to order, you can just enter your details at the check out and uncheck 'save my details' this will place an order for you without creating an account.

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★★☆☆☆

“No Sale”

Written on: 03/05/2013

I have difficulty in placing this order. Lexmark no 1 original, not a refill cartridge, my printer does not like them. thank you could do better. Margaret Manley… Read Full Review

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★★☆☆☆

“Lexmark 2580 ink cartridges”

Written on: 25/04/2013 by Jedith (1 review written)

Lexmark has discontinued making the X2580. The company appears to be making it difficult to use your cartridges by stating a problem at each stage of the printing request. Is the company's action within the law? I feel that you should address this problem… Read Full Review

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★★☆☆☆

“two was not working with printer”

Written on: 17/04/2013

i give all time order here , this time i order two inks of black was not working fine. others was ok colour is ok… Read Full Review

Inkguru's Comment

Written on: 17/04/2013

If you are having problems with your inks please contact the customer support team on FREEPHONE 0800 612 0874 or email them at support@internet-ink.co.uk. They will sort out your problem straight away.

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