Buying a house from Barratt's was one of the worst mistakes I have ever made. There has been nothing but failures. - Our garden had been under water all winter, the ground has rotted and there are flies everywhere. - The land surrounding our house is a desert of water logged clay, despite repeated complaints. - Barratt's have accused us of lying about an updated conveyancing plan, which they had signed and sent to land registry. They are trying to bully and embarress us (we are young) to hide their mistake. - They have cut down a protected hedgerow in March, killing hatching birds.

I won’t recommend Barratt homes(DWH) to anyone ever.Teju are pathetic and construction quality is absolutely horrible. The staff and their contractors are horrible and ignore the issues raised.I am staying in the property since last 1 year and still getting issues,some issues are not resolved since last summer.Their contractors (joiners,plumbers etc )are so unskilled and unprofessional. You have to keep on following up with them for months and months for a very small issues. Don not get tempted by comparing their house costs with the other marketed properties because then you will have to face lots of issues.Even their complaints department does not help you to resolve the issues. So overall they are horrible and pathetic builders.

Absolutely thrilled with my purchase from Barratts. Before moving into the property they allowed us to measure up which was very useful. Not only that, Rio kept us informed with everything. I received a welcome pack upon completion which was a very nice touch. Everything went very smoothly when completing and the property was in very good condition. I noticed some snags and Assistant Site Manager corrected my issues straight away. I was very impressed with the customer service. A week later I noticed a leak from the bathroom to the kitchen, the Site Manager was very efficient and sorted this issue out straight away. Overall, I am over the moon with my purchase and would recommend Barratts to anyone! Thank you for making my first home purchase an enjoyable experience.

I recently purchased a new home from Barratt, the so-called "largest developer in the UK" known for their high-quality builds. I must express my disappointment. The door frame in the picture provided is visibly cracked. Worse, the chain lock, ostensibly a safety feature, is disappointingly affixed to a piece of cardboard-like material. It seems to serve more as decoration than a genuine security measure. Based on my experience, I would not recommend Barratt's apartments to anyone looking for reliable safety features in their home. Their reputation for quality, in my case, does not match the reality.

We moved into our new house in October, since them we have had a constant battle with site office, customer care, even engaging the regional director hs failed to get this rectified to our satisfaction. Faulty electrics, poor quality finish needing complete re plaster and paint, extractors fans not extracting outside and if they do polar winds coming through them, driveway re laid twice and its still faulty, and heating system that only justs gets up to minimum temperature as long as its above 5 degrees outside. 8 months in we still have issues, we get the It is the government standard, or the NHBC minimum specification thrown at us. As for the site the site managers have no influence on the contractors, and the contractors park wherever they like, outside your house, across your drive and trample all over your garden. When challenged they are abusive, one even squared up to me threatening physical violence, and the abuse is still ongoing. Buying on High Elms Park was a big mistake, the boards stating what a quality, multi award winning, builder must be on a completely different site as this one.