written by pauline1001 on 05/12/2023
beware from them I lost all my savings to this company, trick me into investing with them hoping for a great return which all turn out to be lies. I feel so much pain when I realized they have no intention of keeping their problems. I am telling you for free to stay far far from here and never engage yourself because it's not worth investing in ; this web should be shut down by the authorities, help prevent others away from this site before they got ripped too and those who're ready victims like myself to contact to get rightful justice and a refund as well. NOTE : STAY AWAY
written by 336Warren on 21/10/2016
The bouquet came a day late and it didn't look as good as the picture of it on their website. I feel like I overpaid a lot. Their e-mail responses were very slow, but they replied. They don't have a phone number or live chat you could use for customer support, nor do they have an address where they are based in written on their website which makes them hard to trust. Their business model is mysterious. The only thing I understood is that their base is in the US and that they work with partnered florists. This makes their services expensive and I suggest getting in contact with the actual florists themselves if you want to have more control over your order.
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As rated by our community of reviewers
Mondialflowers's Comment
Written on: 28/10/2016
Hello,
We are very disappointed to hear about your bad experience with our website. We are an international network, and we have a head office in every country we provide service in. Delays in replies might occur because of time difference. However, we have staff members constantly in the office and replying to emails and queries.
If you are still unsatisfied with the resolution reached by our company regarding your complaint, please do not hesitate to email us again.
Kind regards,
MondialFlowers Team