First impression of these guys was good. They advised me well and were fast. We bit the bullet and now have a good hosted PBX solution with call quality we are happy with. However, the initial set-up took a LONG time to get right and lots of testing was needed. To be fair though our requirements were complex.

Also, after digging in the control panels it looks to me that they are a reseller of the coms.com service which appears significantly cheaper for the same product. It was too late for us as we had already entered a contract before I came across coms. It might be worth comparing with coms.com in case my suspicions are correct.

The support is fast, although a bit patchy. I get the feeling that when they dont know the answer they have to go back to the real provider to ask.

Overall we are pleased with our outcome but they do seem a small outfit and give the impression of being a few guys running a reselling business from their bedrooms!