written by jrussell88 on 25/04/2014
I've been using Connexin for years, for international calls. One minor irritation is that when the money runs out, they cut the line mid-call without any explanation. Which requires checking. It would be easier if they sent a message to warn that your credit was running low. Often - perhaps 2 times out of three - there are difficulties connecting, the connection is one-way, sound quality is poor or deteriorates. Usually I end up using my landline. As I'm looking for someone to takeover my UK calls, I'll switch to a better provider.
written by GlynRB on 10/10/2008
I have been waiting since Monday 6th October for a response of Connexin VoIP to my queries.
They have £10 of my money and I want it back
"Live Support" has been "Away" every time I have logged on, and the web site doesn't match up with the manuals
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Glynrb's Response to GlynRB's Review
Written on: 15/10/2008
Update to previous comments. There was a problem with communication. Connexin support thought they had me an e-mail response but, for whatever reason it didn't get through.<br/><br/>Subsequently their response was excellent, and although their web site needs a thorough rewrite so that it refers to the software that people need, the quality of the service has also turned out to be excellent. <br/><br/>I would now say that they get a 5 for call quality. Maybe a 3 or 4 for support once we were communicating.
<br/><br/>MODERATOR COMMENT: the ratings of the review has been altered in line with your comment to an overall 4.