Eco Solutions Home Strip Paint & Varnish Remover Reviews

Eco Solutions Home Strip Paint & Varnish Remover
★★★☆☆
3.1
54.0% of users recommend this
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“two words - don't bother”

★☆☆☆☆

written by Emersonq279 on 21/07/2014

I bought this to remove paint from brick, which it recommended an hour...it says not to leave longer than advised and an hour was the maximum time to leave it on at all. After about 1 1/2 hours ( I'd been distracted by my baby) I removed it with a pressure washer, nothing had changed. I contacted the company in complaint and they arranged to ring me to advise me how to use it (I never spoke to them as they didn't ring at convenient times for me), I'm sure this was in good thought however I'm a busy mum - I can read instructions capably and just want a product to work as it says it will without phone calls and hoo-haa. The e-mail advised that I may need to leave it on longer...although the tub says not to leave on longer than instructed and I'd already exceeded the maximum time. Today I used up the last of the tub again in a final attempt, I left it on for the whole afternoon, and unsuprisingly there was no change to the paint on my wall. All in all a waste of time and money. If it worked it'd be a great price but unfortunately it's a waster of a tenner.

Andrewchivers's Comment

Written on: 22/07/2014

I am really sorry to read this very poor review on our product Home Strip. I would like to start by saying I did call you many times and kindly asked you via email when i would be convenient to call! I left a voicemail also!

I cannot understand your comments about the label? saying the label states not to leave longer than advised! it doesn't! but it does state on part of the label: "For more than 5-6 coats of paint: apply liberally and leave for 1 hour and scrape off, then apply a second coat and leave overnight"

It also states on the label: TRY A SMALL TEST AREA FIRST. and cannot see in this review if you actually tried a small area to see how it performed, then contacted us if you had concerns!

Home Strip paint and varnish remover will remove nearly all types of paint, epoxy, varnishes, poly, acid cured etc etc. I cannot say what paint was on your wall, but feel it would have worked if used properly.

Again I am really sorry you are not happy with our product, but feel you didn't give it a good enough chance.

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“Utter rubbish ”

★☆☆☆☆

written by on 19/12/2013

Quite simply, it does not remove artex. Follow the instructions, score the paint, leave 24 hours covered in film. It still will not remove artex. It's interesting that half the reviews on here say it is rubbish and half claim it to be amazing. Interestingly, many of these posts read like an advert for the product. And use many of the same tips etc, and similar language. Skeptical. Save your money and get your artex plastered over. Incidentally, I particularly like claims I have seen on forums and reviews claiming trade people use this rubbish. Why would they?? It doesn't work,and any trade person would not faff about trying even if it did (takes ages to apply, cover and wait! Could get it plastered in less time and materials would be less!). Honestly, avoid like the plague!

Andrewchivers's Comment

Written on: 13/01/2014

Sorry to hear you had problems using our product, but either you have got the wrong section or you have been using the wrong product to remove artex!

Home Strip paint and varnish remover is designed to remove paint not artex.

Why did you not test a small area before using this product? why did you not call the technical helpline on the label is you were experiencing problems?

Really aggressive review here, which only suggests it could be one of our fellow competitors!

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“This product is useless for removing old varnished layers”

★☆☆☆☆

written by on 07/09/2013

This product is useless for removing old varnished layers

Andrewchivers's Comment

Written on: 14/09/2013

I am sorry to hear you have had problems using Home Strip but I can assure you that Home Strip will remove all types of varnish and oil and water based paints.

Did you follow the instructions by doing a small test area first? Also the technical helpline telephone number on the label- did you call us?

The only varnish that can create problems is 1920's varnish which does soften and strip but sometimes needs an overnight process to break it down- 1920's varnish was the first early type of polyeurthane, and over the years mainly on dining table tops the sun has baked the finish on making it even harder to remove.

We do appreciate feedback on all of our products and would like to see a more detailed explanation of what the actual issues were, but a phone call to our technical helpline might have been the answer.

If you would like to call us one of our technical staff would be more than happy to help.

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“Better results with jiff”

★☆☆☆☆

written by on 15/02/2013

Skirting boards are painted white spent a few hours and eventually left overnight, did it work, NO!, RUBBISH.

Andrewchivers's Comment

Written on: 20/02/2013

I am very sorry to hear you had problems whilst using Home Strip. Did you try a small test area first to see how it would react to the paint on your skirting boards?

I am surprised to see that even though you spent the time to write this very negative review (possibly a competitor) you didn't get the time to call our customer helpine which is on the label, and we could have talked you through any issues you might have had.

Home Strip Paint and Varnish Remover is a totally unique and effective product on the market today, and WILL remove all types of oil and water-based paints. In some cases it can soften paint rather than blister, and some users can be fooled thinking that it is not working!



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“In my opinion don't waste your money”

★☆☆☆☆

written by on 07/11/2011

Because I have asthma we decided to try this product and in my opinion the only good thing about it is that it has a pleasant smell. We bought 3 tubs @ £10.80 a tub at B&Q and unfortunately I opened two of the products, otherwise I would have taken them all back and demanded a refund. We used it to try to remove 1 layer of water based emulsion and now all we are left with is a sticky mess on the surface which is proving very difficult to remove, we are still trying after 2 days of solid effort.

Andrewchivers's Comment

Written on: 29/11/2011

A sticky mess suggests a vinyl silk emulsion and this will happen using any tyep of paint remover from solvent based to water based.

Vinyl silk paints contain plastic polymers which turn to a rubber gooey substance when softened by paint removers and it is extremely difficult to remove.

Scoring the surface with a blade prior to applying the paint remover helps to get underneath and lift the paint, and removing the softened paint with a long handled blade scraper rather than a standard metal scraper helps alot.

Harsh 1 star!

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Jwilson88's Comment

Written on: 09/04/2013

This has happened to a dining table I wanted to strip back. The table is second hand so I did not know what it had been finished in. I used the Home Sense product because of its non-toxic qualities. There are a number of curved areas so scraping proves very difficult. Could you suggest an alternative to removing this sticky mess? What would happen if I sanded the wood?

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Andrewchivers's Comment

Written on: 28/02/2012

Home Strip will remove emulsion with no effort at all and looking at your opinion and in my view an ufair one, it looks like you have vinyl silk emulsion.

Vinyl silk emulsion contains plastic polymers which once hardened are very hard to remove(thats why it is so hard wearing)

Home Strip will remove vinyl silks but require a long handled blade scraper to lift it away from the surface rather than spreading it round with a normal type scraper.

Also lightly scoring the surface prior to applying Home Strip work well to get underneath and lift it.

It is a shame you didnt give the technical helpline a call which is on the label and one of our technical advisors could have talked you through this process.

Lastly I would say that no matter what type of paint remover you use you will still get this effect. Very sorry to see you are unhappy, but trust me the product works-otherwise we would have gone out of business years ago!

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“Don't bother!”

★☆☆☆☆

written by on 26/08/2011

Non-toxic it may be but it doesn't work. Used on a metal towel rail, the paint already flaking and in poor condition. After using Homestrip gel and leaving it on for and hour and longer I was still scraping as hard as without using the gel. After several attempts I removed maybe 30% of the paint back to bare metal. It's back to Polycell or Nitromors to get the job done.

Andrewchivers's Comment

Written on: 27/10/2011

This gentleman called our technical helpline and mentioned Home Strip was not working at all. Five minutes into the conversation he said that it had taken some of the paint away and was not happy.

After going through what he had done regarding applying the product and the age of the metal towel rail we established that the towel rail had a factory plastic coating on there and Home Strip did in fact soften the areas that had been broken down over the years with wear and tear.

All paint removers on the market today will not remove plastics. We are very sorry to hear you had problems but did try to explain the reason why.

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“Fake reviews?”

★☆☆☆☆

written by on 14/06/2011

On close analysis, several of the positive reviews seen here are so similar that they appear to have been written with the purpose of countering the negative criticism, rather than being just a report of how the product did its job. Looks fishy to me!!

Guest's Comment

Written on: 27/10/2011

Reading all the comments and reviews on this website and can comment as follows.

Eco Solutions have never written any reviews on this website. Home Strip Paint and Varnish remover is a worthy replacement for proprietary brand paint removers that have caused health issues and even deaths over the past 30 years.

This product has been tested successfully on hundreds if not thousands of different coatings without any health risk to the user (product only). Yes there will be some negative responses to ours and other products out on the market place and removing coatings is never an exact science, and in most cases caused by not reading the instructions first, or if they have a particularly hard job to tackle.

The levels of dissatisfied customers are miniscule compared to the product we sell and the massive amount of positive feedback we get from satisfied customers.

We have the most hands on experience in the industry of over 40 years and have a technical helpline that customers can call to obtain help and advice.

Home Strip is also used widely in Industry because of its very safe reputation and yes there are other so-called safe products out on the market today since the DCM ban was introduced giving false claims.

We make no such false claims with Home Strip, in fact Home Strip was awarded a Millennium Products Award and we also have a CE Mark for use as a children’s toy!

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“Not good, tried removing paint couple of hours after...”

★☆☆☆☆

written by on 12/05/2011

Not good, tried removing paint couple of hours after application & tried scrapping, not very good. Reapplied the gel & left overnight, doesn't remove the paint. Rubbish - c Grindall

Andrewchivers's Comment

Written on: 27/10/2011

I am sorry to hear you had problems with using Home Strip and would comment that some paints do need a longer dwell time and if left overnight would need covering to prevent the produt from drying. Also covering the Home Strip will force it down through the layers of paint.

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“I bought this product as a low toxicity alternative to...”

★☆☆☆☆

written by on 22/02/2011

I bought this product as a low toxicity alternative to remove one thin coat of varnish from a pine floor. So thin, the varnish scratches with the slightest of touches, and sellotape can pull it off!

However, "Home Strip" CANNOT remove it. Even after 3 liberal coats,and leaving it covered overnight, very little came off. What a waste of time and money.

I am so disappointed, as the product claims to remove upto 6 coats of paint- yeah right! "Home Strip" could only be more dissapointing if I had ordered it expecting a pole-dancer.

I refuse to use nasty chemicals, so I will instead use a sander or perhaps a roll of sellotape!!




Andrewchivers's Comment

Written on: 01/12/2011

I know this was sometime ago, but I am sorry to hear that the product didnt work for you, but if it could come away with sellotape them im afraid a paint remover would shift it!

We spoke on the telephone as you called our customer careline and you also sent us some images if you can remember. The floor was covered in a scumble glaze which was the original thirties glaze and not the modern ones you can buy today.

Home Strip will remove this finish but it also needs hot water to help in removal of the original base coat which is milk paint. Milk paint is a very old paint which is a very difficult finish to remove. No matter what you try to remove it with we always find that although paint removers will work slowly to soften it, hot water aids the time and helps break it down quicker.

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“I read that this product was supposed to be the best...”

★☆☆☆☆

written by on 04/02/2011

I read that this product was supposed to be the best thing since sliced bread. That couldn't be more wrong. I am trying to remove paint from some box sash windows, sill and surrounding area etc. So far the stuff has been on 3 hours + and there are only slight signs of it having any impact and most of it has dried. Unless there is a miraculous turn around over night which I highly doubt there will be, I'm taking the stuff back to B in a Q and complaining. Nitro would of had the lot off by now. DONT BUY THIS PRODUCT you will be wasting your money. I will post back if anything else changes.

Andrewchivers's Comment

Written on: 01/12/2011

I am sorry to hear you had problems with stripping your sash windows. It sounds like it was working in only certain areas which suggest me that the coating is uneven, and you need to make sure you have a nice liberal coating over the whole area.

Also covering the painted areas helps force Home Strip down through multi-layered paint wiht only one application and if not covered the blistered paint will lift the product away and stop it working.

Any external paint you will find have been weathered by the sun and rain over the years and is much harder to remove that anything that is internal as it can get baked on by the sun.

Hope this is of help

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“What a waste of money! ”

★☆☆☆☆

written by on 14/06/2010

What a waste of money!
Smelly, messy and hard work. Get out the hot air gun!
Would not buy this again and would not recommend it.

Andrewchivers's Comment

Written on: 27/10/2011

We could be fooled into thinking this was a competitior. But never the less Home Strip does not give off any fumes and is no messier than any other product on the market today.

Using a hot air gun can be very dangerous to your health and can produce higly toxic fumes including lead in the air (older type paints)

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“This product should not be purchased under any...”

★☆☆☆☆

written by on 28/05/2010

This product should not be purchased under any circumstances unless that is you wish to throw your money away. I used this on the wooden spindles of the decking on my caravan and it failed to work, apart from some slight peeling on a small part of the bottom length of wood. I subsequently dispose of the product and lost almost £50 - give it a miss!!!

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“Althought this Paint & Varnish remover product was...”

★☆☆☆☆

written by molsonmutt on 03/03/2008

Althought this Paint & Varnish remover product was easy to use indoors, and worked to remove newer paint, it didn't work on older layers of paint at all.

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