Alfresia Reviews - www.alfresia.co.uk

★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“ABYSMAL”

Written on: 05/08/2019

ABYSMAL. Ordered Polynesian Garden Dining Set. The glass table arrived completely smashed and the leg on one of the chairs was scratched with rust showing through. Within 3 days the other chairs started showing signs of rust. I arranged a return with the company, however after SIX WEEKS, DAILY EMAILS, STAYING IN ON NUMEROUS DAYS TO FACILITATE COLLECTION etc. they failed to collect their broken sub-standard goods. Their couriers (XDP) attended our property twice but failed to take the goods… Read Full Review

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★☆☆☆☆

“Substandard product - Poor customer service!”

Written on: 19/07/2019 by Dogznob (1 review written)

On Thursday 30th May 2019 I was attempting to assemble a "Hammock 2 Seat Mosca 1431" on behalf of a customer. I say attempting because a number of issues became apparent. The issues were not just the fact that it came with poor instructions or the lack of labelled items which is generally what determines whether a product is any good or not. No, it was the fact that the product needed to be be modified in order to make it go together by re-drilling the holes so that they lined up! Not only that… Read Full Review

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★☆☆☆☆

“Poor quality furniture and awful customer service”

Written on: 12/07/2019 by pinkrobin (1 review written)

I ordered the Verona Wrought Iron outdoor garden furniture set. It arrived reasonably promptly. It was easy to assemble and looked nice outside. After 7 days it had started to rust and the cream iron furniture was covered in peeling paint and orange rust spots. I messaged Alfresia but got no response. A week later I messaged via their online form again. No response. I emailed them directly using an address I found online and had a reply asking for photos. I sent the photos and chased for a… Read Full Review

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★★★★★

“Comfortable garden lounger”

Written on: 16/06/2018 by Arusty (1 review written)

Good company to deal with. I ordered incorrect items, parcelforce took them back for return. Alfresia sent out the items I did want, without question. They arrived on parcelforce, - very helpful drivers. the loungers I have are lovely, really comfortable and light to move about, good choices of cushion designs too… Read Full Review

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★★★★★

“Very Satisfied”

Written on: 25/05/2018 by LucianaTierney12 (1 review written)

Excellent product at a reasonable cost and fantastic service by the carriers. I have been searching for a comfortable "Garden Seat Cushion" for ages- this one meets my expectations… Read Full Review

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★★★★★

“Very happy with product”

Written on: 24/05/2018 by JaylahMartinez (1 review written)

Bought the three seater swinging chair that converts into a bed... Ordered it on the Saturday and it came within a couple of days. Nice and prompt. Started to mantle it with my 11 year old daughter, instructions were very straightforward to follow even though I was prepared for a bad instruction guide because of reading previous reviews...pleasantly surprised. Had it up and the cushions were very comfy, thick enough not to feel the bars underneath.... the only problem with it now is that we… Read Full Review

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★★★★★

“Cushdy”

Written on: 23/05/2018 by Arnall (1 review written)

I think these are excellent value and pleased with the quality. The ties keep the cushions in place the ties are strong so when cushions are sat on they don't tear. Good service… Read Full Review

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★★★★☆

“Just what I wanted”

Written on: 22/05/2018

These look like reasonable quality lounger cushions. Not a perfect fit but not a problem. The pattern looks much better in the flesh, so I am really pleased with that. Delivered promptly, well packaged in perfect condition. Sun lounger and garden chair are back in use after being put away when the old worn out cushions went in the bin a couple of years ago. Roll on sunny weekends… Read Full Review

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★★★★★

“ Very good quality ”

Written on: 20/05/2018 by Julietted7 (1 review written)

Exactly as described, lovely and comfy… Read Full Review

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★★★★★

“Full cassette awning”

Written on: 19/05/2018

Arrived promptly. Easy to install Looks good and is perfect for what I needed… Read Full Review

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★★★★★

“Excellent quality item. Speedy service. Therefore 5 stars.”

Written on: 18/05/2018

Excellent quality item. Speedy service. Therefore 5 stars… Read Full Review

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★★★★★

“2.5m aluminium wind up parasol in cream”

Written on: 14/05/2018 by 326Clay (1 review written)

Excellent product, and was delivered quickly. Easy to use. Communication with Alfresia was good at all times… Read Full Review

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★★★★★

“Extremely comfortable chair”

Written on: 13/05/2018 by FaithFitch45 (1 review written)

My Garden Relaxer Chair arrived promptly and I have been able to use it. Found it very comfortable and well made. Very reasonably priced too and lovely thick colourful cushion. Very pleased… Read Full Review

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★★★★★

“JCane furniture cushions. ”

Written on: 09/05/2018 by Parkieaw (1 review written)

Very pleased with the colour, pattern and quality of our replacement cushions. Took the old ones up to the recycle centre this afternoon. Might have to think about replacing the cushions… Read Full Review

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★★★★★

“Garden parasol”

Written on: 06/05/2018 by Aracely212 (1 review written)

The parasol arrived promptly and is well made. Brightens up my back garden… Read Full Review

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★★★★★

“Barbecue ”

Written on: 06/05/2018 by Kirsty06 (1 review written)

Fantastic service, brilliant communication and speedy delivery. The bbq we ordered and received is fab… Read Full Review

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★★★★★

“Bench cushion”

Written on: 05/05/2018

Prompt delivery. Good quality bench cushion… Read Full Review

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★★★★★

“great service”

Written on: 04/05/2018 by Jovannyr154 (1 review written)

Ordered new cushions. Received in a couple days. Cushions lovely. Very happy… Read Full Review

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★★★★★

“garden parasol”

Written on: 04/05/2018 by Journeyk286 (1 review written)

We had difficulty in finding a replacement parasol for our garden furniture and located one online from Alfresia. It arrived on time and we are delighted with the product and the service from this company. we would recommend this company to would be customers… Read Full Review

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★★★★★

“Great quality cushions ”

Written on: 04/05/2018 by kaHuber1972 (1 review written)

Great quality cushions and very comfortable!! A fantastic upgrade to my old ones!… Read Full Review

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