written by on 22/02/2013
There are a lot of resellers on Alibris, some of whom are not so reliable. My suggestion is to check the number of positive + neutral ratings vs. negative ratings that a reseller has. The other trick is to do research on similar sites, like TextbooksRUs (aka TextbooksRush) and contact the reseller. Resellers that reply quickly are more reliable than those that don't. Be sure to ask about the edition and the condition of the book again, even if they are specified in the listing -- at cutthroat prices, the reseller may be trading in used items. (Personally, that's fine by me, as long as the reseller is honest, because I know why I'm getting a good price.) Other than that, Alibris offers great bargains! :D
written by Hazel R Odom on 04/07/2007
The second book by the same title, that I ordered for my friend, after being pleased with my first order and recommending the book and the site to my friend, came on time, but was in very poor condition and was a tattered paperback. I had planned on ordering more of the same for friends, but now I hesitate to do so.
Written on: 21/06/2013
We want you to be satisfied with every order!
Sounds like you would be eligible for a full refund on the second item according to the terms of the Alibris Satisfaction Guarantee.
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Alibris_Amy's Comment
Written on: 20/06/2013
Thanks for your comment! Checking the seller's rating is very useful. We take pride in monitoring all our sellers and rely on customers to let us know when they've received unsatisfactory service. Please let us know anytime we can help!