I love the Dualit Lite toaster - I bought one for my dad who is 70 years old, as he couldn't get on with his other one (which was the same price!). He loves it. He keeps calling me to thank me and say how reliable and consistent the toaster is. I sent him the toasted sandwich cages this week and he love them. I'm delighted because the quality is obvious throughout, and even though you can get 3 or 4 toasters for the price of this one, you know this will outlast a dozen lesser toasters.