Looked on internet to see what chef counter was on Wednesdays it was burgers and hot dog thought was great booked table all ok turned up to restaurant and noticed not much on counter so when time to order was told no chefs counter which I was disappointed was having a trial on car very instead I was told a.there was nothing mentioned about this on internet or when we booked in and also the menu was still showing chefs counter .we decided to stay and had our meal which was ok I had the new York burger which i found the chesses was welded to burger the burger over cooked and chips tasted like re heated in microwave we deciced to try the take home pudding as getting late and kids had school in morning I understand certain items would be excluded but was told what was available .we ordered the beoffee pie and and sharing fondue .we got the boxes and went home to find the banana was bruised which we had to throw most away and the strawberry some where over best before date which again we had to throw away also there was no caramel sauce we wasn't told that some items would not able to take home if was then I thought would be cheaper if they are offering a service they need to have facilities to cater for this eg pots with lids for sauces most other take away shops do

We went to the new Brewers Fayre in Bicester. We knew it would be busy and we were given a pager and told there would be a half hour wait.We went into the bar area ordered our drinks then the place started filling up. After three quaters of an hour we realised that if you were more than two people you were given a table straight away. It was at this point we handed back the pager and left. i can only say the food looked ok as it passed us. I't will be a while before we attempt to go again

It was just my husband and I dining. Manager told us about the specials - one of which was Salmon. As I am on a fatfree diet at the moment that sounded ideal. Plus the fact that I also have gluten free meals. My husband was fine with his choice - gammon, eggs and chips. When I ordered I asked what came with the salmon. The girl, did not know so asked the Manager who said, boiled or new potatoes and vegetables. I said that was fine. She asked if I wanted a sauce and I said no. We waited around 15 mins (which was what had been said previously). Husbands was fine. Mine was salmon with jacket potato (with butter on side) and peas. I asked the waiter if that was what was described as veg. He said it was as on the menu. I said it wasn't on the menu - it was a special. He said I should have told them I didn't like peas. I said that I had asked for no peas for my husband, but had been told it would come with boiled or new potatoes and vegetables and I didn't think that just peas constituted vegetables. He asked me what I wanted then - I said a mixture of vegetables. He asked me again - I said I didn't know what they had - he asked me if I liked carrots and brussels. I said yes. When he brought it back it had carrots and brussels (just mixed up on the plate). He did ask if we wanted another coffee. (however this was no compensation as you have free top ups anyway. When eating I found the only thing hot was the salmon. The jacket potato was not cooked through and was only luke warm. The carrots were hard. Both veg were cold. When the girl came round to ask if everything was OK, my husband said fine. I wasn't given the opportunity to say anything because she was away before she had hardly heard the answer. So I was not impressed. Have tried to get onto the website today to do a feedback sheet, but not available.

Over priced for just some frozen food from a deep fat fryer.

Won't be back!

Staff friendly though.

Generally very predictable with a menu that never changes. I wouldn't go without children, and don't often go with, but on desperate occasions it's been OK, which is about as much enthusiasm I can muster. Grilled meats tend to be fine. I don't bother with starters, as the kids are too young to have sufficient patience, and the wait for food often takes ages. They seem to have almost a dim-sum approach to serving, as dishes come in random form according to the chef's whim. In my mind, if you've got two kids on the same table, you try and ensure that you feed them within the same time-period. But this old fashioned type thinking clearly is no longer a rigeur at Brewers Fayre. They prefer their own new-fangled modern approach of random cooking and random thinking. If you do complain however, the randomness disappears. As do the waiting staff. And this at least can be predicted! Oh, and don't expect an apology or a reduction in your bill, even if they mess things up completely!

When we went to order our food at the Bowling Green Brewers Fayre in Charnock Richard, the food ordering counter was closed. We had to queue at the bar, which was about seven people deep, and some people were only waiting for a drink. I would expect Saturday evening to be one of the busiest days, so I did not understand why there were not enough staff on duty.