Ikea Reviews

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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Review Centre offer reviews of Ikea and other Home furnishing and Interior Design Shops. If you have bought some flat packed furniture, cushions or pencils from Ikea then we would love to hear what you thought of the products, prices, customer services, stores etc.
You can also read and write reviews of their website www.ikea.com
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★★★☆☆

“Place for creators”

Written on: 22/05/2017 by Angelaa91 (2 reviews written)

It's a place for people who know, that price may times match to the value. Of course, they have rich equipment, but not always worth the price. If you like to change style of your room/home, it's a place to do it cheaper. If you are a begginer in DIY and need materials (eg for decoupage), it's a place for you. But if you look for furnitures for long years, you can't be always sure when you are buying in this place. But if you like low-price stuff, you are a student or moving from parents home… Read Full Review

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★★★☆☆

“hit and miss”

Written on: 03/02/2017 by 93Cross (1 review written)

Some products are very good value for money. I bought the hemnes white bookcase and it was lovely to put together apart from one art of the instructions which weren't clear. it looks great and is pretty sturdy so hope it will last as it's solid pine. But also bought hemnes solid pine black brown chest of drawers which were not so great as the wood at the front splintered off for no apparent reason. When I contacted Ikea they said nothing they can do as it's over a year old. Ikea really need to… Read Full Review

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★★★☆☆

“Be careful of online delivery department”

Written on: 08/07/2016 by EsperanzaShepherd (1 review written)

Then received an email confirming delivery for July 1. July 1 came and went and not delivery. I called and was placed on hold for over an hour. Called again and was transferred and then placed on hold for 45 minutes with no response from the CS rep. Finally I received a recording stating "Ikea is now closed please call back during normal business hours. This was in the middle of the day on a Wed. Hmmm. I've called again and again with the similar messages but have not ever reached a rep again… Read Full Review

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★★★☆☆

“Absolutely nothing special”

Written on: 20/11/2014 by Isaiasw197 (1 review written)

I used to shop st Ikea just for the prices but I found the quality of the pieces I bought was not really good. Several coffee tables ended up cracked and when we went to exchange them, it took so long and was such a pain that we finally just stopped buying there. The last item we took back took an item, it took 1 1/2 hours. There were 35 people in line before me and 2 stations open. After that it just wasn't worth it… Read Full Review

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★★★☆☆

“Communication could be better,delivery great!!!”

Written on: 30/10/2014 by Bentley195 (1 review written)

I ordered one chest of drawers and 3 wardrobes from ikea and paid for home delivery. I got an email informing me that delivery would be the following week which I was happy with and that the driver would contact me an hour before drop off to make sure I was in. Despite being dubious about this,it really did happen! He called and said they'd be here within an hour and 45 mins later they arrived. He immediately told me that he wasn't given 2 wardrobe doors and to follow up with ikea,not the… Read Full Review

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★★★☆☆

“Ikea Birstall”

Written on: 07/09/2014 by Morrisfk160 (1 review written)

The store itself was OK but nothing to write home about. Vast, dingy, aircraft hanger like space, not particularly well lit. Furniture was not brilliant but it was very cheap, which is probably why the place was so busy, being packed with people and their brattish offspring. We had to wait a long time to order the product, maybe they should employ a few more staff? Worst think is we opted for their "recommended" firm to assemble the furniture for us. I phoned up for three days running to this… Read Full Review

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★★★☆☆

“failure to deliver”

Written on: 27/08/2014 by teddyboyevans (1 review written)

after taking an un-paid day off work to recieve my order it did not arrive , came the following day when i was at work , still havnt got my much needed table and chairs . not impressed and definatly out of pocket… Read Full Review

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★★★☆☆

“replacing desk screws was perfect”

Written on: 10/01/2014 by Stevedo (1 review written)

Top support from Ikea. I was given an Ikea desk in pieces, and assembled it fine, excepting that four screws for the desk top were missing. My daughter had used this at university. Hardware stores did not seem to stock screw to fit the plastic sockets. On the Ikea website I found the installation instructions, and all part numbers were listed for my desk. Ikea responded to my query for advice through their website within 2 days, and arranged for a pack of 4 screws to be sent from Sweden. How… Read Full Review

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★★★☆☆

“First time visitor”

Written on: 29/10/2013 by BradyM2349 (3 reviews written)

I went on my first trip to Ikea and was quite overwhelmed. Yes, they have every single thing you can possibly imagine, and it's overwhelming! I did find the layout of the store clever and I liked seeing everything they offer right out in front of me. But the whole being able to customize and choose these cabinet feet with this door--or maybe this drawer with this sliding door. It gets to be a little too much! Walking into the warehouse to pull the product was quite a surprise, but it makes… Read Full Review

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Duke_Nukem's Response to BradyM2349's Review

Written on: 19/11/2013

Yes, the layout is "clever" - ie it is "clever" marketing. They make you walk past everything they sell, in endless zig-zags in the hope that you buy stuff on impulse. "Clever" for me however would be able to walk straight to the department where I intended to buy something,.

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★★★☆☆

“Slightly expensive but great for offices.”

Written on: 24/09/2013 by whitesnow (2 reviews written)

We refurbished our office space with new IKEA desks. Aside from the slighly higher cost we're pretty pleased with how it all turned out… Read Full Review

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★★★☆☆

“Several hours of my life I won't get back”

Written on: 03/09/2013 by SalThomas (1 review written)

My quest for furniture for a toddler - interesting looking, small but useful and easy to clean jam off - circled gently around the internet before landing on Ikea's Stuva bedroom range. I merrily clicked on 'order' and treated myself to a hard earned alcoholic beverage to rest my wood/veneer/MDF-addled eyes. Unfortunately, the delivery date given was three days before we were due to move into our new house. As the sellers had tried to charge us extortionate prices for curtain poles (they went… Read Full Review

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★★★☆☆

“Installing An IKEA Kitchen”

Written on: 02/09/2013

A simple answer to "would you recommend to a friend" is not really a fair question. And the '3 star' rating is not necessarily indicative of quality. You'll understand if you read the whole review. We looked at custom kitchen re-models...way out of our price range. We looked at the standard big box hardware kitchens like Home Depot & Lowes...not the quality or price we felt good about. Looked at IKEA kitchens on-line & in-store...beautiful, functional, great price...just what we wanted… Read Full Review

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★★★☆☆

“great furniture”

Written on: 19/04/2013 by spud98 (1 review written)

the furniture i brought was absolutely amazing and definently worth the money and its so strong. also ikea have a wide range of furniture to choose from, would definently but from there again… Read Full Review

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★★★☆☆

“Delivery could be better”

Written on: 09/04/2013 by Stephs2012 (2 reviews written)

I ordered some Expedit shelving, which looks great online and I can't wait to receive them. It's disappointing that, although I spent over £100, delivery was still £15, and more surprising - an EIGHT DAY wait! What an earth is going on Ikea? If delivery was free I would expect a long wait but not when it's paid for. Is this a normal delivery time or just my bad luck? Anyway, hope it's worth the wait… Read Full Review

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★★★☆☆

“Its okay”

Written on: 29/06/2012 by davecooke (4 reviews written)

I find ikea okay but not great nor poor. alot of their products are made cheaply which you can buy at better rates elsewhere. I find going to ikea to be a nice family day out while 'window shopping' and admiring their bedroom layouts. Other than that.... wouldnt really buy my stuff their. … Read Full Review

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★★★☆☆

“After checking out IKEA products on their website i...”

Written on: 08/12/2010

After checking out IKEA products on their website i decided to purchase a desk from there initially i had intended on buying using there online service however i found their delivery prices far to high for my postcode, so instead i made a trip to Cardiff IKEA where i found it difficult to locate the items i needed and no member of staff was willing to show me the way they simply pointed which was little use to me as i had never visited before. Anyway after finding the right packages i needed i… Read Full Review

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★★★☆☆

“IKEA mattresses are excellent value for money so when...”

Written on: 05/10/2010 by Fav (1 review written)

IKEA mattresses are excellent value for money so when we needed a new one, it was the first place we looked. Better still, we could order it on-line and thus avoid the whole horrible experience of the IKEA store, so we did just that. Also, they would position the item and all for £35 which seemed good especially as I can't lift anything because of spinal problems.

Ordering was easy. We were given an estimated delivery date which was then confirmed, and we were told we would be advised of… Read Full Review

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★★★★☆

“Ikea is affordable and has a good range of colours,...”

Written on: 11/02/2009

Ikea is affordable and has a good range of colours, especially compared to a lot of other brands.

Unlike most people my experience with Ikea's delivery service was fine. My preliminary delivery date was given as 11/02/09 the day I placed my order and stayed that way until the items were delivered " on the day Ikea said they would be. I received a confirmation text after placing my order and the delivery crew contacted me on the day of delivery to say they would arrive in 30-60 minutes, which… Read Full Review

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★★★☆☆

“Ikea can be both impressive and frustrating at the...”

Written on: 15/08/2007 by matt of bicester (16 reviews written)

Ikea can be both impressive and frustrating at the same time. The first time I went, my girlfriend was telling me how wonderful it was. But, to be honest, when we'd finished I couldn't see what the fuss was all about. Over time though, it's grown on me, and we now have a fair amount of furniture from there.

My mental image of Ikea had been of wobbly furniture supplied with missing pieces. To my pleasant surprise, I have found all the furniture to be very sturdy, easy to assemble and well… Read Full Review

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★★★★☆

“I've used IKEA to furnish my home office and spare...”

Written on: 16/12/2005 by emilyc1 (1 review written)

I've used IKEA to furnish my home office and spare room, so purchases include 2 beds, 2 mattresses, chest of drawers, desk, chair book case and hundreds of odd throws, boxes, bathroom bits etc.

With the products you get basically what you pay for. The furniture (when I finally managed to assemble it!!) is sturdy and attractive, the bits and pieces vary, with good quality soft furnishings and bargain kitchenware, but also one or two quite useless/dodgy items purchased along the way.

When… Read Full Review

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Rinkydinkpanther's Response to emilyc1's Review

Written on: 15/04/2006

If you like IKEA but not so happy with the service look out for the new store ILVA. It is the grown up Ikea that will deliver quality products with great customer service and home delivery that is second to none. Opening soon in Thurrock, Gateshead and Manchester.

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