written by on 07/05/2010
this is the worst foodsaver product on the market it takes much time to try to get bags into the slot to seal and if the bags curl it is impossible. i use this product evvery day and it give me nothing but problems i will never buy another seal a meal product
written by on 31/01/2009
Due to a website malfunction (that Costco admits was their fault), my order defaulted to my home address, rather than an address to which a Christmas gift was to be sent to another state. Even so, the package did not arrive at my home for 16 days (on New Years Eve) and it was a food item that was rotten when recieved. After numerous calls and promises of a refund within 3-4 days, I am still waiting 45 days after my order was placed. I was promised a confirmation email that did not arrive. I was then told that refunds were suspended for a period of time while they did inventory, but I should have it in a 10 working day time period, which did not happen. I was then told that they would send an email to the credit department to expedite, but that didn't happen. I was then told that another email was sent to credit, and they would follow up to me with another email, but that was not recieved. I was then told another request to expedite was put through and they would call me back with status the next day, but no call. I'm still waiting and very frustrated after 8 tries to get my refund. I recommend shopping in-store only if you want to do business with Costco. Heaven forbid you may have to request a refund from these folks.
written by on 29/12/2007
I just received a bed from Costco, and they just brought it to our store for $200 less. The only way to receive the price adjustment is to return the bed to costco.com and then buy it from the warehouse.
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