Curvy Diva - www.curvydiva.co.uk

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★☆☆☆☆
1.4
12.0% of users recommend this
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Latest Reviews

“ feel cheated”

★☆☆☆☆

written by on 01/04/2013

I ordered some clothes for my niece never received anything. I have written numerous e mails and surprise surprise no reply. She has banked my money,and so far I have heard nothing. Considering this was last year. it looks as if I have lost my money which was over £100. My husband thinks we should now go to Police.

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“report this to the police!”

★☆☆☆☆

written by on 23/04/2012

I have had the same trouble as everyone else - but as an ex journalist I have now taken some extra steps to stop this woman - she's called Barbara Game by the way - ripping anyone else off. I bought a dress which came and was the wrong size and really poorly made so I returned it and haven't heard anything. This is because the address she asks you to return it to she hasn't lived at for SEVEN YEARS so she clearly has no intention of refunding anyone's money. The people on here who say they've had good service are talking rubbish - the email doesn't work and there is no contact telephone number - I can only assume that it her or friends who have posted these reviews. I have now reported her to the Police, the local press in her area and trading standards.I have also managed to get the website shut down _ I have also reported her to worldpay who process her transactions -so she won't be ripping anyone else off hopefully!

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“RIP-OFF MERCHANTS”

★☆☆☆☆

written by chenazz on 06/03/2012

I purchased a top from these people's the price was £49 plus they charged me £10 for postage. The top was extremely poor quality and I returned the same within seven days. I have written and emailed these people to have not received the courtesy if a reply nor have I received my money back. The bank have told me they can do nothing to get my money back because the item was not faulty. I did consider taking them to the small claims court, but this would only be throwing good money after bad as the courts cannot MAKE them pay. I am so frustrated with the whole business.

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“DO NOT USE!!!!!!!!!”

★☆☆☆☆

written by Tootsiewoo on 05/03/2012

This company are nothing but thieves, I placed my order 1 month ago & have received nothing, however they took my money IMMEDIATELY!!! I have contacted my bank and will get my money back. suggest others do the same as most banks/building society can claim the money back for you. DON'T leave it and let these pack of parasites keep YOUR hard earned cash. Just wish I'd read the reviews before I ordered. I will also be informing Google to remove them.

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Guest's Response to Tootsiewoo's Review

Written on: 23/04/2012

I agree - I have now had the website closed down and have informed trading standards and the Police. I would suggest that you inform the police as well.
I got my dress but it wasn't anything like it appeared on the website and I returned it. The address where she - by the way its run by a woman called Barbara Game - asks for returns to be sent to she hasn't lived at for 7 years. You MUST report her to the Police!!

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“Company no longer exists!”

★☆☆☆☆

written by on 04/03/2012

DO NOT USE THIS WEB SITE They take your money straight away, send you a confirmation of order ,then you never hear from them again. We've sent numerous emails all with no repsponce. We've also found out that the company had been dissolved in 2010, so all they are doing is stealing money from you. Someone has got my money - and have no intention of giving it back or sending me my dress. Please do not use this site!!!

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“DO NOT USE CURVY DIVA THEY ARE DISHONEST!”

★☆☆☆☆

written by 3bbs on 11/02/2012

I have marked Curvy Diva as one star as that is for terrrible, which is very appropriate. I wish someone had told me about this review site before I ordered because I certainly wouldn't have ordered. I have now warned my friends about this site, and told them to check out here before they use a new site, incase it reviewed here. In November I ordered 2 dresses, 2 top, underwear total order over £200, one was a dress I intended to wear to my daughters wedding, although it said it was out of stock I was informed by Zara that she could get it. The money was taken as soon as the order was accepted. But that was the end of communication from Zara, I have sent many emails, and have heard nothing and have received none of the goods ordered. I have now asked for a full refund and have still heard nothing. I am really dissapointed, as a larger lady it is difficult to get nice things. But since this problem I have ordered a dress from USA and it was received within 10 days what a difference in service. I notice the phone number and address for curvy diva is now not on the website. I am sure it was when I ordered.

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“Beware, Do not buy from this company.”

★☆☆☆☆

written by MLunn on 12/01/2012

Trouser Suite was wrong Size in Leg length and Dress was not the one I ordered, I returned goods buy express next day delivery recorded, so I know the parcel was recieved, at begining of November 2010 as yet no refund, first email I sent them to ask where the money was she answered with can take up to 28 days every other email she just does not answer.

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“Quick enough to take your money!”

★☆☆☆☆

written by on 02/01/2012

Like a number of other purchasers from Curvydiva - I too, wish I had read the poor reviews - which seem to be the majority. I ordered a top at the beginning of December, the money was taken from my account almost immediately. I have since heard nothing. I have emailed three times - nothing. The fact that there are no contact numbers or address,really goes to show that this company doesn't wish to be contacted. They are obviously aware of the horrendous service that they provide (I should say lack of service) and that they would probably be inundated with complaints. Perhaps Zara should pull her finger out and attempt a little

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“Do not buy from curvydiva - beware!”

★☆☆☆☆

written by on 21/12/2011

I purchased a dress for a wedding in September 2011 and the dress that arrived was a different colour and fabric to the picture I had seen! When I returned, postage at my expense I received no refund and no communication. I have sent emails to Zara. She simply ignores them. Have tried to get the money back via my bank but they say they won't pay unless the item was faulty?! So lucky Zara has £125 of my hard earned cash in her pocket and her dress back too. Beware of buying from this unscrupulous company. I wish I'd seen reviews before buying!

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“this business is running a scam - beware”

★☆☆☆☆

written by janekkgrant on 05/12/2011

the goods were not as shown - and when returned heard mohting - no refund and one year on still waiting to hear despite frequent chasing! disgusted - give online retailing a bad name

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“DO NOT SHOP HERE!!!”

★☆☆☆☆

written by shellykenny on 03/10/2011

I ORDERED 3 ITEMS, AND EACH ITEM HAD SOMETING WRONG WITH IT, A HOLE IN ONE DRESS, THE SEAM NOT SEWN IN ANOTHER AND THE WRONG SIZE TOP. I EMAILED THEM TO REQUEST THAT THEY SEND ME A PREPAID PARCEL TO SEND THE ITEMS BACK AS THE ITEMS WERE FAULTY AND THEREFORE THEIR FAULT. THAT WAS NEARLY 2 MONTHS AGO AND I HAVE STILL NOT HAD EVEN A REPLY FROM THEM. I TOO WILL BE CONTACTING TRADING STANDARDS AS WELL AS WATCHDOG AND EVERY OTHER CONSUMER AWARE PROGRAMME AND BODY I CAN THINK OFF. THIS SHOP IS A COMPLETE RIP OFF AND I FOR ONE WILL NOT BE BUYING FROM THEM AGAIN AND I ADVISE MOST STRONGLY THAT IF YOU ARE READING THIS THAT YOU SHOP SOMEWHERE ELSE

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“LOVE the clothes, but service is terrible. Waiting 2...”

★★☆☆☆

written by on 22/07/2011

I am a fan of the Curvy Diva clothes. I have bought numerous tops over the past few years and I have been very pleased with the style, the cut and the quality of the items. HOWEVER, I am utterly frustrated right now, as I paid for 4 tops approx 2 months ago and I have still not received the items. I cannot seem to get a response from Curvy Diva despite numerous emails to them. AND there is no contact phone number on their website, so I can't even ring to check the status of my order. Interestingly, as previous reviewers have pointed out, the payment was taken from my account very promptly. Now, I am left wondering if I will ever receive the goods. If I receive no response in the next week or two, I will have no choice but to follow up formally with TRADING Standards and with a letter from my solicitor. It is the lack of response that is so rude and utterly frustrating. I would be reasonably happy if they explained the reason for the delay and if I had some reassurance that the items would arrive in due course. The lack of response is so unprofessional and certainly would put a person off ordering from the company in the future.

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Sortedgirl's Comment

Written on: 23/04/2012

you won't be able to get in touch with her - the woman is called Barbara Game and the address you return items to isn't her address -she's not lived there for seven years. I have informed the police - I suggest you do the same..

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“Horrible company. DO NOT SHOP WITH CURVY DIVA!”

★☆☆☆☆

written by AJB23 on 07/07/2011

Like the previous reviewer I wish I had read these reviews first. I ordered two tops in April which I was going to take on holiday in June. The tops have never arrived. I emailed in May and received an apologetic reply saying the tops would be in stock in two weeks and was that okay? I replied that it wasn't and asked for a refund. I've heard no more and am now taking further action. This company needs to realise that such poor service is unacceptable. If you are thinking of ordering from them I urge you not to. More than likely you'll regret it.

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“another dissatisfied customer”

★☆☆☆☆

written by on 02/06/2011

i sadly ordered from this company before seeing these reviews. if only i had seen them first. I ordered on 16th may and money was taken out on 17th may. I am still waiting for the order. Have sent several emails and no response for any of them. am totally disgusted with this service and will be in touch with trading standards. i would not rate them at all but this site wouldnt let me review without it

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Guest's Comment

Written on: 02/06/2011

I am afraid that we have no control over the payments being deducted from your account. The orders are sent to the debit/credit card company and they then pass the order onto us. We do not receive payment for 2-4 weeks. We are looking into maybe changing this system, if possible.

Please email us so that we can sort out any problems you have with your order and we will do our best to sort them out for you. If you do not receive a reply within 48 hours please resend.

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“Please don't orger from this company, or do so at your...”

★☆☆☆☆

written by on 27/02/2011

Please don't orger from this company, or do so at your peril and knowing the likely risks.

With my order, they took money for a skirt that was already out of stock and listed as such on the packing slip. The other skirt I ordered was completely the wrong size/style. I'm wondering if they actually hold any stock or just send out whatever is lying around, because some shoppers might not be up for the ordeal that is trying to get your money back. Who knows, but this is definitely one for Trading Standards.

I wish I'd seen these reviews before the heartbreak (and weekly emails chasing a £50 refund, that's all mine was). I finally got it after 3 months and only once I'd threatened legal action.

I will never shop here again. Please be warned :(

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“Do not order from this company!!!!!! ”

★☆☆☆☆

written by on 18/02/2011

Do not order from this company!!!!!!

I like many previous reviews ordered a dress in August 2010, the refund policy
stated to return the item within 7days, if not suitable, I heard nothing,
I followed up with an email and registered letter, which was returned to me, replies to some of my further
emails, requesting my refund were answered requesting proof of return and order details, it is now February
and I am still unsuccessful, I paid £7.00 to return this item and am deeply upset that they have my money and
am without a dress.

A Distressed Customer!

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“Used Curvy Diva for the first time buying an outfit...”

★★★★★

written by on 25/10/2010

Used Curvy Diva for the first time buying an outfit for my wife. Staff very helpful answering all my questions about sizing etc. and I asked a lot of question :-) as I did not want to get the wrong size for my wife.

My order arrived within a few days and my wife was delighted.

Would I recommend them, without doubt. A big YES.

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“I was hesitant about ordering from Curvy Diva as I had...”

★★★★★

written by doodlebug3 on 23/10/2010

I was hesitant about ordering from Curvy Diva as I had read the reviews but I emailed them about making an order and found them to be very helpful. I did ask them about the negative reviews on this site and they reassured me that I would receive my order (which I was told was in stock) within 3 days and if I was also told that if the dresses were not suitable I could return it for a full refund.

I went ahead with the order and have to say that I am more than pleased I did. I received my order within 2 days. I loved both of the dresses but had to send one back as the colour was not too good on me. I sent the dress back by Special Delivery as advised by the company and received my refund, which took about 10 days.

I would not hesitate to recommend Curvy Diva, staff were very helpful and the dresses are gorgeous.

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“DO NOT ORDER ANYTHING FROM THIS COMPANY, they are...”

★☆☆☆☆

written by on 20/10/2010

DO NOT ORDER ANYTHING FROM THIS COMPANY, they are listed as being resolved, but are still trading. I ordered a dress in August 2010 for £135, it arrived straight away, I returned it as it was usuitable by 'Special Delivery' 3 months later I am still chasing a refund, they do not answer the phone or answer your emails. I have contacted Trading Standards, who have advised my to send them a letter they gave me the template for, but I do not hold out much hope now for my money back. Unfortunately I has to give them a rating of one star to leave this comment, but they are not worthy. STAY WELL CLEAR!

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Curvydiva's Comment

Written on: 22/10/2010

Please email us so that we can look into this for you.
<br/>
<br/>If we have received your return it is very unusual for a refund to take so long.
<br/>
<br/>I look forward to hearing from you.
<br/>
<br/>Curvy Diva

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“dont touch this company at all i ordered a top for my...”

★☆☆☆☆

written by chick1 on 15/10/2010

dont touch this company at all i ordered a top for my mum to wear at my wedding and she is still waiting this company is a rip off they are so quick to take your payment from the bank its untrue but then you have to fight to get the goods or fight like mad to get a refund i just cant understand how these people can do this i had to put in a rating so i put in 1 star for all they need to have a rating where i could put 0 stars

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Curvydiva's Response to chick1's Review

Written on: 22/10/2010

If you have not received your item please get in touch with us so that we can look into this for you.
<br/>
<br/>Curvydiva

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