What has happened to Loch Fyne Chelmsford?? Food was as bad as I've eaten out anywhere...had hadock and mash for my main, first five mouthfull's or so were greeted with bones...the mash was like soup and the sauce drowned the whole dish...appears to be a case of a good restaurant now living off their early reputation and forgetting to keep to the standards they originally had...bearing in mind the waiter agreed with my complaint and told me someone from the previous night also had the same problem, it surprises me how they get any return custom. As for 'the manager'..just think receptionist on Alan Partridge...anything I said was probably forgotten 5 mins later as she was too interested busying around tables with a fake smile rather than having time to listen to a genuine customer complaint ..good luck if you decide to dine there, you'll need it

Hi, We went to loch fyne restaurant in June 2007 as a group of 8 at lunchtime and although the food was good the service was appauling.

A couple of people had the seafood platters, but and so didnt have starters as they were so large. About an hour later no mains had arrived and we asked and were told that they thought the seafood platters were starters and so were waiting until people had finished those. ( three tier £40 seafood platters)

The resturant was fairly newly opened then but this was a lunchtime and it wasnt that busy and the sevice was not attentive and not by anyone it seemed that had ever worked in a resturant before.

So food good but service appauling and from later reviews it still looks like it could be that way ...

Well, been a few times to the Loch Fyne Chelmsford branch as I live nearby.
They had a good deal 10 months ago, 2 courses plus glass of wine for £12.
The food first time round was good, but since then every visit back to the place has gone down in opinion, to the point where we won't be going again. The quality of food is overrated, having eaten seafood from different parts of the world, personlly this is of average standard.

The service is hit and miss, sometimes they can be friendly and welcoming but next time they are way above themselves, which for me is the worst type of service. I can't stand being looked down upon by someone serving you, it's so rude and not customer focused.

so 2/5 and overrated plus pricey for quality of food.

When booking for a party of people to eat you have to submit the menu first. I felt main meals were not as good as when i have eaten there as a couple.