DK Motorcycles, Newcastle-under-Lyme, Staffordshire Reviews

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Media Gallery for DK Motorcycles, Newcastle-under-Lyme, Staffordshire

DK Motorcycles, Newcastle-under-Lyme, Staffordshire

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Latest Reviews

★★★★★

“Yamaha 1600xv Wildstar”

Written on: 24/08/2017 by Sturgisthake (1 review written)

Would like to thank the person I dealt with and all his team for a for a job well done estimated time on bike was spot on. Service was over all brilliant only downside was that we didn't receive conformation of payment which was a bit of a worry we had to check by ringing ourselves a quick e-mail from yourselves would of solve that. Delivery Guy was great knowledgeable on the bike gave lots of tips. would recommend any one interested in buying a bike to look here first also we must forget… Read Full Review

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★★★★★

“Customer care”

Written on: 16/04/2017 by JaxsonRooney268 (1 review written)

Recently taken a delivery of a Yamaha XV1600. Salesman was very friendly and helpful from start to finish. Bike had a dent in the headlamp when delivered. Contacted company and was dealt with promptly. Would definitely recommend to anyone wishing to buy a motor bike… Read Full Review

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★★★★★

“Absolutely first class service”

Written on: 17/08/2016 by Jeff27Blackman (1 review written)

Just had my second bike from DK delivered to my door, a fantastic VTX1800 that I picked out in their amazing showroom. Fully serviced, registered, and MOT'd exactly as promised. The first bike I bought was on an ebay auction for a CBX1000. To be honest, I was nervous about parting with 6 and a half grand to a company I had never dealt with before.But no worries, their communication was excellent, they kept me informed by phone and email the whole time and when it was delivered I was delighted… Read Full Review

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★☆☆☆☆

“OUR ADVICE - AVOID LIKE THE PLAGUE”

Written on: 09/04/2016 by EviePeters (1 review written)

We 'won' a bike they'd advertised on Ebay and sent someone down to pick it up (a 3 hour drive) - the bike was literally a load of rubbish when it arrived, having obviously been totally falsely-advertised. We complained and DK promised they'd make it up to us on our next purchase. We then bid on another bike they'd advertised on Ebay without a reserve, and won it, but then unbelieveably they refused to honour the sale. We've now apparently been blocked by them from bidding on their Ebay items… Read Full Review

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★☆☆☆☆

“Charged for brake pads not fitted/defective”

Written on: 03/07/2015 by Crawfordgh172 (1 review written)

Claimed to fit new front brake pads, 2000 miles of ordinary riding later down to the metal. Either didn't fit new ones or fitted defective ones. Refusing to refund having to pursue through small claims. DO NOT USE DK MOTORCYCLES. Use rev it hard motorcycles nearby the person I dealt with there is excellent… Read Full Review

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★☆☆☆☆

“Used several times over the years. They always charge...”

Written on: 21/04/2015 by Leanna132 (1 review written)

Used several times over the years. They always charge far more than you would expect for problems and things always turn out to be more "complicated" than they initially expected but despite this due to their "expertise" they resolved it in the cheapest way for you. Generally £150 more than the fair price. Avoid, go to Rev it Hard Motorcycles nearby at Brampton sidings who are excellent… Read Full Review

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★★★★★

“Two Bell Helmets”

Written on: 21/03/2015 by AshtonSerrano25 (1 review written)

I have had superb service buying two crash helmets to match, for my son and I. I was given great advice re the correct sizes and the lids arrived next day as promised. Fantastic team to deal with… Read Full Review

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★☆☆☆☆

“avoid like the plague”

Written on: 12/11/2014 by Lilian247 (1 review written)

BoughT a jacket on their ebay store to be told they didn't have the size they were advertising. Told i would get a full refund, but still not got my money back. Thankfully i paid with paypal so dispute made. Still waiting for over 90 pounds back… Read Full Review

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★☆☆☆☆

“3 hours to fit 2 silencers £94 wont go there again”

Written on: 14/09/2014

Felt was totally ripped off told silencer was rusty and they had to use welding torch? No sign of any heat on exhaust? Also 2 bolts and 4 clamps took 3 hours and cost £94 totally felt ripped off will never got back again… Read Full Review

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★☆☆☆☆

“conmen”

Written on: 20/05/2014 by ReinaMerritt (1 review written)

went to pick up bike i'd got from there ebay shop ( 3hr drive ) , it was only running on 3 so got them to look at it before i paid for it . turns out a jet had come out they sorted it out but it was smoking a little macanic told me it was because to had ran on 3 for a bit & it would clear .took to my dealer later that week to balance carbs turns out rings had gone 5 phone calls in 3 days still on joy , tryed to say i had rode it round half the tracks in the country in ten days and still have… Read Full Review

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★☆☆☆☆

“aprillia sxv 550”

Written on: 06/05/2014 by Claire196 (1 review written)

had the bike delivered, bike wouldnt run properly cos kit hadnt been remappede after being deristricted, even though a mechanic supposedly test rided it. it went back 3 times , eventually an aprilia mechanic sorted it.i sold bike with only 900 miles on it. iv e bought 4 bikes from d@k, wouldnt use them again… Read Full Review

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★★★★★

“GREAT TEAM!”

Written on: 26/09/2013

Have purchased 4 bikes from D&K over the last 6 years,never had a problem that wasn,t sorted,can,t believe some of the comment,s I've read here!sales staff always keen and friendly,without being too "over the top"gone from 125 to 1000 cc,had loads of help and advice,not just me but same for mates recommended to them,speak as you find is my motto,they would'nt sell me a 1000 cc bike when I first passed my test!"To much to soon"they advised and they were right,"prepared to lose sale than be… Read Full Review

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Angrybiker99's Comment

Written on: 31/10/2013

People who comment on others people's reviews are usually doing fake review to counter them.
Will NEVER fo near DK MotorCycles again

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★★★★☆

“new z800”

Written on: 23/09/2013

brilliant, wasent sure what new bike to have, salesman said try the new z800. took it for a hour,boy how right was he. Came back put on a deposit on it, week later picked it up. Top shop, top team, cant believe some on the bad press. My pals and i have had great service… Read Full Review

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★★☆☆☆

“Test Ride”

Written on: 11/09/2013

I have dealt with DK Motorcycles for the past 2 years and have spent in excess of £15000.00 on 2 new bikes a Suzuki Burgman Executive and a Kawasaki VN900 i am very interested in a new kawasaki zzr1400 or a z1000sx i discussed the bikes with a member of the sales team who was very helpful i wanted to test ride both bikes but unfortuanately they did not have a ZZR1400 to test ride, i telephone up the next day to arrange that morning to test ride the z1000sx and was told a £20 test fee was… Read Full Review

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Suzukiman1952's Comment

Written on: 25/09/2013

Since commenting my concerns regarding my test ride the original helpful salesman has now made a gesture to me and has apologized for DK Motorcycles and hopefully genuine returning customers will now be dealt with more professionally.

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★☆☆☆☆

“Don't expect a refund”

Written on: 11/09/2013

Bought a part from this company and it was mis-priced on the web site. They would not honour the price (fair enough I suppose) but now they won't give me my money back. They ignore emails and when they do reply pretend you have not emailed. Stay clear of this company as any problems and it look like from this and other reviews you have had it!… Read Full Review

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★☆☆☆☆

“wrong article, posted back, no reply, no money ever”

Written on: 23/08/2013 by mafj (1 review written)

In september 2009 (yeah long ago but just recalled that story) I ordered motorcycle jacket and trousers for 65 pounds delivered. I got the article in wrong size... Emailed them and got told to send it back for full refund I have send it back. In weeks no trace of money. Emailed them whether they got the parcel. Did not even bother to reply... Lost some 72 quid overall... … Read Full Review

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★☆☆☆☆

“completely useless!!”

Written on: 22/08/2013 by worgan (1 review written)

Bought a motorcycle from dk 3 months ago. Firstly the bike was never prepared for sale. Turned up to collect the bike andnit had no working headlight, no L-plates and a leaking fork seal. But apparently this was all "missed" on the pre delivery inspection. How you miss this i dont know. Now 3 months later i have no V5 and the DVLA have no record of ever recieving it. Ok this may be down to the royal mail but honestly the sales man was useless! Since i bought it it has had 3 fork seals each… Read Full Review

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★☆☆☆☆

“Avoid.”

Written on: 23/07/2013 by Chasealex (1 review written)

Ordered replacement parts for my KLE650 on a tuesday so I could use it during the best of the heat wave. Promised them within 4 days, posted to me. 6 days later, no parts. "they were sent Friday, you'll have them tomorrow." A further 8 days later, heatwave over and still no parts. Asked for a refund due to non delivery "no, it's royal mail's problem, we'll track it and call you back in an hour" I called them back four hours later, to hear that they "could not trace my items". IMO I have been… Read Full Review

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★★☆☆☆

“Well, I've been riding for about 15 years and have...”

Written on: 22/07/2013 by Darknightstar (1 review written)

Well, I've been riding for about 15 years and have never bought any bikes from DK, but that was usually down to good deals elsewhere. Recently I have had cause to have dealings with DK for the first time in a few years. Firstly, and I can completely forgive this, but I called to check stock of a replacement battery, only to be told on collection that an administrative error meant they actually had none in stock after all. Okay, easy done. I took the other half there who is looking for a… Read Full Review

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★★★☆☆

“Rubbish and Excellent”

Written on: 17/07/2013 by minirollsrule (1 review written)

Hi I had a problem recently where my fuel cap got siezed shut. No amount of pulling, twisting and wiggling with oil and release fluid could help and eventually I had to resort to drilling out the key barrel and forcing it open. Luckily nothing dropped into the tank and it all came off in one piece, phew! So I ordered up a new cap from M&P and it came delivered on time and looked great but the rubber seal that came with itwas slightly too thin to make the requisit seal around the neck of the… Read Full Review

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