The Blazing Donkey Country Hotel, Sandwich, Kent, Reviews

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★★☆☆☆
2.3
33.0% of users recommend this
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Latest Reviews

“Our Wedding day”

★☆☆☆☆

written by M_Sharpy on 11/09/2023

Avoid… Cheap for a reason and they make up the cost with the price of drinks and their lies. Communication is the worst part, cannot get hold of them via phone or email even if you leave a message you get 0 response. Sold absolute lies when booking just to get your business as soon as they have it they have 0 care for you or your day. Was told when we booked the “ALL” rooms package that we get “ALL” the rooms which it even states on the leaflet but 2 of my guests ended up shoved in the horrible tents behind the rooms and their 2 rooms was filled with random people…. So much for their biggest sell point “Exclusivity”. Received no contract or invoices the entire time, took 1 month after our wedding to receive our no damage deposit back whilst being lied to again saying it had been sent when it had not. The rooms are in a poor state, showers completely blocked with limescale among other stuff. Food is poor compared to the taster that you have before the wedding and the breakfast is cold and overly greasy, non cooked eggs and gone off milk. Marque is falling apart( there was a giant hole in the floor). The prices of drink kept going up as the night went on… and as for the wedding co-ordination, what a stuck up individual the guy is. If I could rewind time I would 120% not book this place

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“Great staff helped create a wonderful wedding”

★★★★★

written by MelFox538 on 15/01/2023

We had our wedding day at the Blazing Donkey, it was the most amazing day. Planning it was date I say easy? Trefor knows his stuff, nothing was too much trouble. Super helpful and friendly, knew what we’d like better than us. A representatives was also fabulous and helped direct and support beforehand. On the day the whole team were so awesome, nothing was too much trouble and they helped the day run problem free. There when we needed and always around when we didn’t. The facilities were perfect, the marquee transformed from beautiful dinner setting to lovely party place without us even noticing. The dance floor an ideal setting for our first dance and then enjoyed by all our guests. Blessed by the weather we married outside, there were so many opportunities and beautiful settings for photographs. The food was delicious, drinks and canapés then yum wedding breakfast, followed later by a lovely buffet. The team were all caring fun and friendly, dancing along behind the bar. Their recommendations about the DJ they used was spot on, he was great. Can’t fault the care and effort that went into making our wedding perfect, they know their business but we also felt like we were all that mattered. Huge thanks, hugs and appreciation to the representatives and the rest of the team.

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“Booked a wedding with this place. Paid a £1500...”

★☆☆☆☆

written by on 22/01/2014

Booked a wedding with this place. Paid a £1500 deposit. Had to cancel as unfortunately I split up with my partner. The deposit was non-refundable which is understandable. I have paid for the wedding in full before cancelling expecting the remaining £1700 to be refunded. Oh no, not these guys, bearing in mind that i cancelled 6 months before we were due to tie the knot, they felt it appropriate that they also keep my £1700. Absolutely devastated that these guys can cash in on someone's misfortune.

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