written by evo5dave on 22/09/2008
I carried out quite a bit of research when buying a AEG Electrolux L16830 and it appears to have paid off. Was torn between this and a Bosch model of similar price but this has substantially more features and a much faster spin cycle. The machine is incredibly heavy but this appears to pay dividends as it is much less prone to vibration than cheaper machines. Have read reviews about appalling vibrations on this machine but it should be noted that the 'shipping bolts' are not mentioned in the installation instructions and if they are not removed, it will shake your house down!
written by johnkirk4502 on 01/07/2008
Before my review of the AEG Electrolux L16830, I must stress that you'd do well to avoid purchasing from Pixmania. I found their customer service is very very poor.
I tried to contact them about 10 times over a 4-day period just prior to delivery, on their stated customer line. Each time, after listening to the recorded message, I would select the appropriate option, and then wait. The phone went dead after 30 seconds?
If you never need to contact them, and all goes well with delivery, and the item is not damaged nor defective, then I suppose you are lucky as you will not need to contact them.
I subsequently contacted them several times by email, since the phone method was unsuccessful, but then I only got a standard response saying when the item was due to be delivered.
Now for the item itself.
Most impressed by the very quiet main motor. It is virtually 100% silent during the wash cycle part - honestly! You do hear the clothes sloshing around in the drum though. You do hear the other motor(s)/pumps - average noise level for these. The higher spin speeds are noisier of course, but still quieter than the other 3 machines I've had over the past 25 years.
I don't understand why the wash cycles are so long though - around 2 hours. My previous washer dryer was A-rated for washing, yet the entire cycle was under 1 hour. You can of course reduce the 2 hrs on this machine to around 1 hr, but only if you select a quick wash option or similar.
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