Tesco Reviews

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Latest Reviews

★★★★☆

“Good experience”

Written on: 17/11/2017 by Antonyi141 (1 review written)

I shop regularly in a Tesco metro in Edinburgh, the staff are always helpful and cheery it is not possible not to smile. It is always easy to find things and if you can't staff are always on hand and willing to help. Even although it is a Tesco Metro I am always able to get the items I want. They regularly have offers which are good e.g. often half price or less. I have to say I don't think there has ever been anything I don't like, the shop is always clean and tidy, and when the staff are… Read Full Review

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★☆☆☆☆

“Customer Services Chaos”

Written on: 08/11/2017 by Tom5741 (1 review written)

This is a message aimed at anyone considering what online supermarket to use. Timeline of events of our recent experience with Tesco Online: 1. Move into new house with girlfriend. 2. Realise there is no big supermarket nearby so decide to go with Tesco (first mistake) for a big one-off ‘set up’ shop – herbs, spices, tinned goods, kitchen utensils, etc. Based on reviews rather than any sort of incentives (of which there are none at the time of writing for new customers). 3. Spend over 2… Read Full Review

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★★★☆☆

“Was an ok experience however could be improved.”

Written on: 18/10/2017 by HeavenCoyne106 (1 review written)

The store is very clean and displays a wide range of goods however some of the staff in store were very poorly dressed and did not seem passionate about the job in which they are participating in, for example there was a middle aged gentleman who was not dressed smartly, perhaps this could have been an odd occasion however does not present the store to be of a good standard especially after refurbishment… Read Full Review

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★☆☆☆☆

“Customer service ? Happy to breach Consumer Rights Act.”

Written on: 02/10/2017

We bought a Toshiba 32 inch full HD television from Tesco direct after two and a half weeks it developed a fault, a black patch on the screen. We phoned Tesco expecting them to offer a replacement. They asked for a photo of the screen and after a short time decided that the screen had been "accidentally damaged". There was, and has been, no physical check of the product their decision has been made on the basis of a photograph taken on a mobile phone. DISGUSTING. Current legislation is… Read Full Review

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★☆☆☆☆

“Worst Shop in Corby”

Written on: 19/09/2017 by Driscollat274 (1 review written)

Out-of-date stock, surly jobsworths, silly pricing obfurcations, blocked aisles, sponsorship demands for idiotic charity walks, no carry-out bags - this shop has it all!… Read Full Review

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★☆☆☆☆

“Burnley electrical dept - Dyson dc40”

Written on: 10/09/2017 by sultee786 (1 review written)

I went earlier today with my 2 year to purchase a dyson dc40 vacuum. this was on display but with no pricing. I tried looking for someone to help but no one was available, went to the til where there were 2 staff members serving and the queues were long after waiting for 5 mins and my 2 year getting rowdy i decided to go back to the item and see if any staff were about to assist. Still no one, a couple of mins later one of the staff members who were previously behind the till walked past me as… Read Full Review

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★★★★★

“simply the best”

Written on: 18/08/2017 by Miriam144 (1 review written)

I help with a local community group and would like to say of all the super markets Tesco is by far the most generous thank you The staff in Tesco are always friendly and helpful and go above and beyond to help customers… Read Full Review

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★★★☆☆

“Birmingham - Express stores great Metro store not”

Written on: 08/08/2017 by Garrett134 (1 review written)

I find the staff at the Express stores dotted around Birmingham City really friendly and helpful and the stores have a limited but varied choice. Avoid the bigger Metro one near New Street Station its too busy, not enough staff and those that are there are in a bad mood or too busy charting to each other to help. Minus is their self scan machines don't work properly or accept new club cards either!… Read Full Review

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★★☆☆☆

“Discrimination ”

Written on: 27/07/2017 by Claysf315 (1 review written)

Visited this branch to buy Alcohol. Went to the checkout to pay for the drinks and was refused to be served. I Had ID with me and the person who was with me at the time didn't but she was at legal age. We were told by a member of the team that the new Tesco policy states who ever you turn up with at the counter to buy alcohol must all have ID.  As Stated only the person who is paying. Was spoken rudely by the member of staff and thrown out. Very Bad Service. Not expected from such a well… Read Full Review

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★☆☆☆☆

“terrible service desk staff”

Written on: 26/07/2017 by 006777543 (1 review written)

went to pontefract store today went to service desk for tobacca products staff were putting there own stuff through the tills she said wont be a minute I waited and waited in the end I said tell you what just forget it she said im doing this I said you dont do your own you do mine!!! went to morrisons instead… Read Full Review

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★☆☆☆☆

“Rude staff, not quality products”

Written on: 24/07/2017 by DrMandy (1 review written)

I used to shop in Tesco Lea Valley- London, N8. BUT the current staff are so rude, unhelpful, lazy, and any questions asked they made you feel that you are bothering them- although half of the time they are pretending walking up and down the store doing nothing! The experience I have had the rudest staff service, unprofessional staff- this store have these staff- the Asian middle aged women are the worst. Very rude- shouting at customers when asking for help. I have boycotted this Tesco Lea… Read Full Review

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★☆☆☆☆

“butchers do not cut meat the way you want it”

Written on: 27/06/2017 by Isaias96 (1 review written)

I wanted 2 chickens cut in to quarters the butcher had no whole chickens and would not open wrapped chickens and one of the staff said they don't have the knives to do it so Tesco if you cant offer a sevice don't left without anything went to Asda… Read Full Review

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★★☆☆☆

“never sent what is ordered”

Written on: 22/06/2017 by 394Barr (1 review written)

Not sure why i even continue to d oneline shopping via tescos!! every delivery i have i have replacement foods!! would recommend going into store yourself… Read Full Review

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★☆☆☆☆

“Customer service / grocery delivery ”

Written on: 18/06/2017

Awful. Awful. Awful.! If I could give no stars I would. … Read Full Review

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★☆☆☆☆

“Tesco nappies ”

Written on: 14/06/2017 by Powellpd205 (1 review written)

Worst i ever tried don't buy these for your baby Have to change every time they pee or it dangles down in a ball Tapes t not secure nappy shreds whilst still worn n never had so many leaks and bed wetting issues … Read Full Review

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★☆☆☆☆

“Bakery order in Bexhill on sea”

Written on: 11/06/2017 by Eldridge18 (2 reviews written)

Every year we struggle to order a large bread order for our football clubs six a side. This year was no exception we tried to order 1300 rolls 7 days prior to the date we wanted them. We were told they would not have the ingredients! So we had to go 5 miles to Hastings store who were very helpful. I asked if they turn all fetes etc during the summer away . At the end of the day when Tesco profits are down at the end of year these situations don't help. Head office said we should travel to… Read Full Review

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★★★★☆

“Bad management ”

Written on: 27/05/2017 by LeylaPatterson (1 review written)

Been over my local Tesco 3 times now on sunny days when I think the fridges would be full up with beer and wine .no u have to get staff to go out back and get it every time because there filling shelfs with toiletries or other stuff what is not that important .which when looking are all ready half full it's summer time wake up management people are in there looking for drink and can't find what there looking for and walking out .when they do bring it out they bring one who trained the staff… Read Full Review

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★★★★★

“Customer service”

Written on: 18/03/2017 by hollykimberly (0 reviews written)

Just want to say what wonderful customer service at Bows Tesco. Monday morning I was served by a bubbly she was polite and smiling a wonderful lady thank you for great service see you again soon… Read Full Review

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★☆☆☆☆

“Worst online delivery ever”

Written on: 09/03/2017 by Antzda1 (1 review written)

I ordered over a week ago and couldn't get delivered to the following week as majority of available slots taken Tuesday night came home to see the van downstairs got rather excited thinking they was early to deliver but never came up stairs I live in flats so popped back outside to my horror he was driving off I thought ok maybe he realised he's to early and decided to deliver somewhere else as it was about 8:20pm at night I was booked for 9-10pm delivery at 9:50pm I call the customer service… Read Full Review

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★★☆☆☆

“Tesco Partners”

Written on: 18/12/2016 by Zackery231 (1 review written)

Bought the mattress from Tesco partner, Comfy Living. DO NOT TRUST DELIVERY TIMES STATED. Waited in all day and nothing arrived, couldnt contact Comfy Living on the weekend as they are closed. Finally called on the monday to cancel, which they agreed to do as told me a refund would be given. Waited a week and no refund. Called again only to be told that the item was delivered at my address with a signature, which was strange when no one was home to accept a delivery!!! When I asked for the… Read Full Review

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