written by besafisher on 12/05/2009
We went on this Calypso cruise for the itinerary - the Crimea and Istanbul, so we got what we wanted, but we have to say as experienced cruisers, that on-board was a disappointment, and as someone else said, Thompsons can (and do) do better. The fact that the ship wasn't built as a cruise ship shows at times, for example the theatre is a single storey room with no raked seating, and the stage is at the general floor level. A fair bit of live music around the boat, which was no bad thing, although the ever present musak (wailing pop music for passengers nearly all over 60?) was difficult to escape. Daytime entertainment was of the bingo, quiz and "Mr and Mrs" variety (but thankfully no ice carving or napkin folding demonstrations!); evening entertainment was around but we saw little due to its lateness after our second sitting meal, and our lack of enthusiasm. But many enjoyed it. We understand that this is the ship's last season, but it is to be hoped that this particular Black Sea cruise survives in a newer ship.
written by angela roberts on 25/10/2008
Calypso is a very friendly ship, good food, FANTASTIC entertainment. I have a dairy allergy and the staff went out of their way to ensure my food was safe. We did the Eastern promise cruise, so no days at sea. Ports of call were all amazing. We took 3 organised tours, guides really knew their stuff and were well worth the cost.
A nice "extra mile" touch is the surprise left in your cabin, your towels made into animal shapes (a monkey hanging from the ceiling or an elephant wearing your sunglasses sitting on your pillow etc etc etc). Cabins are VERY small but have everything you need. Ship can be noisy on lower decks and the slightest swell makes it rock a bit too much for some peoples likeing.
Once a month the crew have a well earned staff party around the pool. On our cruise 1 passenger complained about it (said that that was where he liked to have a quiet smoke). Because of this comment the staff party had to be held in the crew quarters. Whoever it was made that complaint should have been ashamed of themselves.
written by dibden on 29/08/2008
A lot of noise in the back part of restaurant and menu not that exciting. Bistro a big let down. Entertaiment hit or miss. Only good think about this ship its adult only. Come on Thomson you can do a lot lot better with the Calypso it may be small but you need to give it style, great food and a touch of class, you can do it make her stand out from the rest of the fleet.
written by fletchta on 19/08/2008
All the staff gave their all, especially the entertainment team who were brilliant. Food excellent, cleanliness superb & great entertainment. The ship was served by friendly staff who were always anxious to please. Fantastic value for money.
written by on 24/07/2008
Package
Myself and my wife were on The Calypso Crimean/Ionian cruises beginning on 07 July 2008. The flight from Newcastle and the transfers could not be faulted. Thomson did a good job.
Ship
We had read some reviews and had some reservations about the ship. They were completely unfounded. It is small, friendly and as good in terms of service, food and entertainment as any other we have been on. The cabin we had was a bit small but commensurate with the overall size of the ship, and certainly not out with reasonable expectations.
I am no expert on ships and how they respond to sea conditions. While I do not suffer from motion sickness, I do get apprehensive when the ship begins to pitch and roll. Some reviewers state that the Calypso is unstable and not good in rough seas. My experience is that when to sea was rough eg. in Black Sea, the Calypso performed remarkably well. It did move a bit in response to the swell once or twice. However, my experience is that larger vessels, claiming to be stabilised, were no better in a swell.
Crew
This is where the Calypso excelled for us. Nothing was too much trouble for the crew. From the cabin stewards through the entertainment and bar staff to the officers, they were all very friendly and helpful.
Itinerary
The Black Sea cruise was excellent. The Panorama in Sevastopol itself would have been worth the trip. Sailing through the Dardanelles and the Bosphorus was truly an experience. Istanbul at night was worth seeing. Nessabar in Bulgaria was beautiful and even Constanta in Romania had its own charms. It is unfair to be critical of a country and people who have suffered so much yet still manage to welcome strangers.
The second week was what we expected, lazily cruising the Greek islands of the Ionian Sea. The Corinth canal was worth seeing; both the outward passage during the day as well as the night passage on the return leg.
Overall Thomson and the Calypso cannot be faulted. Found it much better than the P&O Sea Princess we sailed on last year.
If you are thinking of booking, do not hesitate.
written by David R on 18/06/2008
Our second cruise and without doubt the best. The Calypso is a great little ship, the crew and entertainment staff are fabulous. The food was good. Our cabin was a reasonable size, clean and well serviced. Being on a small ship you soon get to know the staff and other passengers. We cruised the Greek Islands for 2 weeks and saw many larger cruise ships, some too big for me. My wife and I, and other passengers we spoke to all agreed that we would rather be on Calypso than any big cruise ship.
written by Rita Wilks on 29/05/2008
We love this small ship the The Calypso, it is so friendly. The entertainment is second to none, the crew cannot be faulted and the food is superb. We have just returned from our second cruise on this ship (our sixth with Thomson) and we definitely want to go again. Superb holiday. Could do with some handles on the drawers.
written by The Teanbys on 11/11/2007
Highly recommended
written by MaryBantick on 08/11/2007
This was my first ever cruise and I chose the Calypso partly because of the interesting itinerary and partly because it was adults only. I was very impressed with everything, it was absolutely brilliant. On this cruise there was one day at sea then we moored every day at a different interesting port where there was lots to see and do and you were not stuck with just wandering around shops. We only went on one of the organised excursions, the trip to Lindos in Rhodes, which was very good, the guide was interesting and informative and there was enough time to see everything you wanted. Apart from that we did our own thing and got the bus, metro or taxis to Athens, Knossos and Ephesus. Speaking to others who did the organised trips they were impressed with them all. Our cabin was not huge, it was a superior outside plus, but was an adequate size. The only problem was we had to unpack in relays. What I did like was the light, usually hotel rooms are so dim you can barely read a book, but this cabin had several different lights so you could have it as light or dark as you liked. Also the heating was excellent and went from warm to cool in about a minute when you adjusted it, so the cabin was always at a comfortable temperature. The food was superb, we ate in the Orchid dining room every evening, where there was a five course menu with lots of choice. We had breakfast and lunch or tea in the buffet and again found the food to be very good, lots of variety and well cooked. It seemed you could spend all day eating if you wanted and judging by the size of some of the passengers I think they did! We did not go to any of the evening entertainment as we preferred to sit in the outside bar after dinner and watch the sea, but we saw some of the entertainers during the week and I was impressed with their singing and dancing skills. I was pleased that smoking was only allowed on certain areas of the outside decks and also the drinks were very reasonably priced, cheaper than our pub at home. The best part of the ship was the staff, they were just wonderful They were mostly from overseas and they could not be helpful enough, they fell over backwards to assist in any way.
written by The Teanbys on 19/08/2007
If that was all we could find to complain about, the holiday must have been very good - the tours were well organised. The bar prices were reasonable, although some draught English beer would have gone down well!
The food was good and plentiful with excellent service.
This was our first cruise and we went with no preconceptions, the ship was well appointed and though the word 'plush' could not be used it was very comfortable, all the staff were hard working and friendly and made one feel at home.
written by George antigua on 15/07/2007
Overall, an enjoyable experience though we were disappointed about the altered itinerary and have contacted Thomsons since returning home. Calypso is a tiny ship - but we were prepared for this - and the cruising experience as very different from that on a larger ship. There are advantages though! Getting on and off the ship at ports of call is quick and easy!
written by snelgrovek on 26/05/2007
The overall feeling about this holiday was that the ship is a lot smaller than we thought it would be, and although you could describe the Calypso as a cruiser you have to stretch your imagination. Why Albania has been included in the port of calls we cannot understand. Although there is a small beach area and shopping just outside the port, you will see why Albania is classed as the poorest country in Europe if you get off the ship. The journey up the Corinth Canal was something we all enjoyed and all the other ports we called at were worth getting off the ship for.
written by tonyjudy on 17/05/2007
A delightful 10 days, although The Calypso is one of the smaller boats. We would happily recommend this to others.
written by AnnDarra on 16/04/2007
Although ports of call were to be commended, this ship was unstable and not fit for cruising. On complaining to the receptionist on board ship, she entirely agreed with all our comments.
I would not recommend this ship under any circumstances.
Written on: 29/04/2007
Ann was unfortunate as this was the ships first cruise for Thomsons. It was obviously not fully geared up. We have just returned from the same cruise, 21st -28th of April, and found everything was not only good but excellent. The food, service, staff and entertainment could not be faulted in any way. The ship sailed well too in 8 - 10ft swells, much better than some other ships we have been on, this was our 14th cruise. We have been on quite a few of the posh ships, including P&Os Oriana and Aurora and thought that the Calypso was better than any of them. A smaller ship is much more friendly in many respects. Ann must either must be very hard to please, or is one of those compensation seeking professional moaners.
<br/>Try it for yourself, we recommend it.
Written on: 08/11/2007
I disagree with this review because I found the Calypso to be a great ship. We had no trouble with instability even though the seas were a bit rough at times. There were always plenty of seats in the Bistro and all the food was superb. We did sail at the end of the season so perhaps any earlier problems had been ironed out by then, but I would definitely recommend the Calypso to anyone and I intend to sail in her again.
Written on: 23/08/2007
Wow! Ann did have a bad experience and not just with the ship - strange that someone on the same sailing said exactly the opposite!
<br/>We were so impressed we are sailing on the 'Ionian treasures' cruise on 'The Calypso' on Monday 27th August 2007 - watch this space for a review of our trip.
Written on: 20/08/2007
Further to my initial review of our cruise on the Calypso in April this year, and comments made by other passengers, I stand by my original comments. Furthermore, I have since met and heard of other passengers who suffered the same experience as us.
<br/>I am not a marine engineer, but my husband is, and also his father. For many years we had our own very successful Marine Company based on the Liverpool side of the River Mersey.
<br/>I never made a claim to Thomsons, but I thought that they should have offered all those on the inaugural cruise a free weeks holiday on another ship. I have nothing but disgust for the way Thomsons have disregarded my complaint, and they have never given me the courtesy of a reply.
<br/>Many other passengers complained, some even got flights home from our first port of call.
<br/>Shame on you Thomsons!
Written on: 19/08/2007
I disagree with this review because...we had no problem with the ship stability - is Ann Dara a marine engineer? Food was good hot and plentiful, cabins were clean and comfortable, though agree about the space!
written by NixAccount on 09/04/2007
Inaugural Cruise for Thomsons
"Ancient Empires" - 31 March to 7 April 2007
INTRODUCTION
"The Calypso" was built as a car ferry in 1968, converted to a cruise ship in 1994. She has a flat bottom, and at just over 11,000 tonnes she is a third of the size of Celebration or Spirit. She rides badly even in slight seas. Compared to Celebration/Spirit, cabins are small with limited storage space (135 - 244 sq ft, cf 150 - 296 sq ft), although according to the "Berlitz" guide the smallest cabins are bigger than their equivalent on Emerald and Destiny. Berlitz rated her as **+ when operated by Louis, compared to ***+ for Celebration/Spirit.
ARRIVAL
Arriving at Pathos airport, passengers had to collect their luggage and take it to the transfer coaches. This was offloaded at the port by cruise staff and taken to the quayside for identification, then delivered to the cabins.
Arriving at the port of Limassol, there was a short queue while we waited to check in at the cruise terminal. Thomson staff were working the queue explaining the procedures, and were friendly and welcoming. Credit card details were taken and the cruise boarding cards, which double as charge cards, were issued. We then proceeded to the Maitre d's desk for a table allocation for dinner. After identifying our luggage, we climbed a steep narrow gangway to deck 4. Quayside was at the level of deck 2, and an entrance on deck 2 was available to passengers with limited mobility (and to all passengers later in the Cruise, as we found out on our last day!)
On board, after the obligatory photo, we were personally escorted to our cabin by a steward who unfortunately didn't know where it was, and got slightly lost.
We started to hang our clothes and realised there were very few coat hangers. I went out to the corridor and asked a steward if I could have some more coat hangers. They didn't understand me. A second steward understood, but said it was not possible.
When we were ready to leave the cabin we realised that it had old-fashioned keys, and we had to return to reception to ask for them. We also got for a key for the in-room safe, which cost £12.00 for the week. At reception, a number of people were complaining about their cabins (some people felt the brochure pictures were misleading).
CABINS
Knowing that this ship was small with limited facilities, we upgraded to a Premier cabin (Louis sell these as Junior Suites). Cabin 645 on deck 7 is spacious. The beds can be curtained off; the cabin has two large windows, two sofas, a round table, and a minibar. However, the minibar was not turned on or stocked all week. Bathrobes are provided, but not slippers. An arrangement of fresh flowers was on the table. The quality of the toiletries and towels (new but rough and poor quality) was the same as for other cabins. Shampoo and soap were provided, but not shower gel. Face cloths were not provided. The cabin was generally very clean (although there was a rather nasty stain on the side of one the sofas); carpets and curtains appeared to be new. (I believe the ship was redecorated after last year's fire in the English Channel, and had a further refurbishment this winter before starting its Thomson's charter. The ship is in very good condition throughout).
Towels were changed twice a day, and pool towels were left in the room and changed daily. We got a turndown on nights 2 to 7, and chocolates on the pillow on nights 5 and 6 only.
The sleeping area for 645 is at the entrance to the cabin, so one bed is almost in the middle of the ship, and the beds lie aft-stern along the line of the ship rather than at right angles to the outside wall. Although high up on deck seven, we felt the cabin layout helped us to cope with the terrible ride on this ship. The ship is more comfortable towards the back than at the front. The TVs in all the cabins and suites are small and immovable (they need to be as we were soon to find out). We could only see the TV from one of our beds.
On the last day, I looked at suites 653 and 660. Although larger than our Premier cabin, these had only one window. Because the seating area was in a small partitioned area by the window, the main part of the cabin was very dark. We also looked at premier cabins 651 and 658, and these also had one window. I can recommend 645 and 509 (which I didn't look at, but it's immediately below and I assume is the same).
The route to cabins on decks one and two at the front of the ship felt very claustrophobic, and to reach the cabins at the very front one has to step through waterproof doorways and go down a level.
All cabins have telephones, TV's and safes. TV's show "a view from the bridge" (so you can see where you are even in an inside cabin), CNN, Discovery, and two movie channels each showing one movie 6 times a day.
Room service is available at additional cost.
The "do not disturb" sign was routinely ignored. When our steward saw us go to breakfast, she would make up our room regardless of the sign. She also came in to the cabin once without knocking, as did a maintenance man. When the cabins are locked from the inside, they can still be opened from the outside with a key - there is no bolt.
She did a good job of cleaning the cabin, and she folded my pullover neatly and left it on the bed when I left it thrown on the sofa.
RESTAURANTS
The main restaurant is low down at the back of the ship on deck 3. It is on two levels. Entering the restaurant, the first section is long and narrow with three columns of tables. This section of the restaurant has proper windows, although many of the "window" tables do not line up with the windows. If you are going on The Calypso, try to get a table in this section of the restaurant. I would recommend that you print off a deck-plan from the Thomson website and use it when booking your table. (http://www.thomsonbeach.co.uk/th/cruise/viewShipDeckPlans.do) This section of the restaurant is closer to the middle of the ship.
The lower, and main part of the restaurant is at the VERY back of deck 3, above the propellers. This part of the restaurant has portholes instead of windows. Tables "by a window" are by a porthole that is high up and have no view. The square back of the ship betrays it's origins as a car ferry - yes, you are eating on the car deck!
When at sea, this part of the restaurant can be very noisy (being over the propellers) and you get a very rough ride if the sea is anything other than calm.
Mirrors are in abundance throughout the restaurant, to compensate for the lack of natural light.
Tables are for 4, 6, or 8 (mainly 6), and are very close together. The fixed sittings for dinner (6.30 or 8.30) mean that the waiters are trying to serve everyone at the same time. Service suffers as a result. Having previously been on "Celebration", we had experienced elegant service; chairs pulled out/pushed in for you, napkin on the lap, the pepper mill always coming round, this does not happen on Calypso - the waiters do not have the time. Nor do they have time to entertain guests the way they do on Celebration with their "party tricks", although they do sing if someone has a birthday.
On our first night, the ship was not due to sail until midnight, and some passengers arrived very late, so dinner was open seating. Even with open seating, you are placed on large tables, and each table is filled up. The waiters serve everyone at the same pace, so a couple having three courses will sit there for the same time as a couple at the same table having all five.
As "anti social" cruisers, we thought we would get some privacy at breakfast and lunch, and were prepared to put up with sharing a table at dinner. In fact, dinner was the most comfortable of meals as we always had the same companions. Breakfast and lunch however were always with different people, which started to feel like hard work after a while!
Dinner on the first night and lunch on day 2 (a sea day) were both pretty awful. The food was definitely canteen rather than restaurant standard. Dinner on day 3 was better and continued to improve as the week went on, and some of the meals were quite enjoyable. Dinner on day 6 would have been excellent if we had had the sense not to order pre prepared Crepes Suzette, which were ghastly. As the week wore on, we particularly enjoyed some very good homemade soups and fresh salads, and some interesting starters. From day 4 when we had a regular table for dinner, we would arrive to find our favourite wine chilled but unopened in a cooler on our table.
Breakfast was a confusing affair. Initially offered only as a buffet, later in the week an la carte option was offered on some days in the top part of the restaurant with options for omelettes cooked to order, Eggs Benedict, and kippers. The buffet breakfast was generally good. However, coffee (although a good brand - Douwe Egberts) was hopelessly weak and sometimes only luke warm, and the "orange juice" was disgusting and tasted as it was made up from a powder. Apple and Pineapple juices tasted better. The fresh fruit was very good. Breakfast was generally 7:30 to 9:00 in the restaurant, with long queues for breakfast in the small buffet after 9am.
Later in the week we met the Chef, who told us he was only fully staffed from day 4 when some of his team joined the ship in Athens. He also explained that the Calypso has only one galley to serve the main restaurant, buffet, and crew, and that some of his team who had come from other Thomson ships were alarmed at how small the galley was. The team had not worked together before, and are multi national. We saw improvements in the standards during our week on board, and would expect standards to continue to improve as the new Chef get his new team in shape. The Chef seemed dedicated (we saw him at quayside checking the quality of produce being loaded) and has previously worked for Cunard (as well as on other Thomson ships). Menus are set corporately by Thomsons.
We spent most days ashore, but on day 7 we had afternoon tea which was very enjoyable. Delicious home made scones with jam and lots of cream, and some very good buttery crumbly biscuits. On day 8 we had "elevenses", with a good selection of freshly baked Danish pastries.
The BUFFET is very small with only 11 tables for 4. It is at the back on deck 5, and food can be taken out on deck where there are plenty of tables and chairs. However, the weather was cold for most of the week, one needed a jacket (and sometimes a pullover as well) to sit on deck. The buffet has a canteen feel to it - the tables are not dressed in the evening, the napkins are paper. There is no waiter service, but it is next to a bar so I suppose it might be possible to get a bottle of wine.
ROCK AND ROLL
Day two was a day at sea on the way from Cyprus to Crete. The sea was choppy, and some people were feeling unwell at lifeboat drill at 10:30am. We were fine, and went to lunch around one. We were seated at the very back of the restaurant which was noisy and bounced up and down a great deal. The sea got rougher in the afternoon, with force 5 winds, and sickness bags appeared all round the ship. That evening was the formal night - the Captain's cocktail party and Gala Dinner. We went to the Cocktail Party in the "Festival Lounge" which is at the front of the ship on deck 4. The pitching and rolling was very severe, and after a few minutes my partner left. The Cocktail Party was meant to be 7:30 to 8:30. A pianist was playing and drinks and canap s were brought round. The sparkling wine was pretty awful. I am never sea sick, and actually enjoy rough seas, but by 8:10 after 40 minutes bouncing around in this overheated lounge I started to feel uncomfortable and left, so I never actually heard Captain Vakondios introduce his officers. I understand from fellow passengers that he speaks limited English, which is a slight concern as I understood it to be the international language of the sea. This is probably why he did not make any announcements during the entire week (in contrast to the personable Geir Larsen who entertained us with a couple of announcements every day about the weather, route etc when we were on Celebration two years ago).
We tried to go to dinner, but our reserved table was at the back of the restaurant. We went to the restaurant around 8:40 and asked the Maitre d' if he could move us to a table in the upper level of the restaurant. He said this was impossible, that all tables were reserved and that he could not move people. He suggested that we go and eat at the buffet! (Rather annoying, as we had taken formal clothes and dressed for the dining room). We found out the next day that the restaurant was about 20% full for the Gala Dinner, and there were many couples sitting alone at tables for six.
In the middle of the night, not being able to sleep as the ship was pitching and rolling, and feeling that we would never get a decent meal on this ship, I went to the Internet Caf to try to find the price of a flight home from Crete. The PCs had a Louis Cruise Lines logon screen, and when I swiped my charge card I could not log on. I reported this to reception, who said the internet was not working because of the bad weather and being at sea (which seemed odd as I had a signal on my mobile). Early the next morning, after we docked in Heraklion, I again tried to use the internet to find out about flights home, and it still didn't work. I went back to reception who said they would get someone from IT to look at it. That evening, the logon screen had been changed to Thomsons, and it worked. It would seem the internet caf had just not been set up properly.
When we went to Dinner on day 3, the Maitre d' apologised for turning us away the previous night, and said he had sent staff to look for us afterwards. (They would have found us in the buffet having a bowl of soup if they had looked). We were then shown to our table, to find another couple had been moved to our seats - so much for being told it was impossible to move people! We were found a new table, which we stayed on for dinner for the rest of the week.
We had had breakfast on morning 3 with a couple from Cyprus. They persuaded us that such rough seas and bad weather were extremely unusual for this time of the year, and we decided to stay at least one more day. After Cyprus, we were in more sheltered waters, and the seas were much calmer. On day 5 the sea felt quite choppy and the ship was rocking quite a lot. We went on deck after dinner and stood at the front of the ship for some air. We were surprised at how calm the sea looked, yet the ship was pitching quite badly.
Because so many people missed the formal night (half the entertainments crew were also sick!), a second formal night was arranged for day 6. One of the main course options was Beef Wellington, which according to the menu was served medium or well done. The waiter did not ask anyone how they would like their steak. I asked for mine rare, which was noted down. They all arrived well done. Most of the steaks were tough - certainly not fillet - although one of our party had a good one. The pat was not pleasant and the pastry was soggy. The evening also featured a Baked Alaska parade. Other deserts were on the menu as an alternative to Baked Alaska, although everyone got the Alaska regardless of what they ordered. The ice cream was good, the meringue was soft and runny.
MISCELLANEOUS
I only saw half of one show, which was very good (a tribute to Cameron Macintosh). Waiters served canap s in the show lounge after the show. I heard from companions that waiter service was often slow, particularly at the far end of the lounge.
All the Ents staff and Thomson Staff were very friendly and helpful, as were the reception staff, and the hotel manager. The cabin stewards were mainly from Eastern Europe, and seemed to have limited English. We generally got a warm and friendly welcome on entering the dining room. Some waiters were very good, others not so.
A very good 80-page guidebook was provided in our welcome pack, covering all the ports of call.
The Ports Showcases were well presented (a mixture of short films and talks). The Destination Services Manager, had first hand experience of all the destinations from The Emerald last season. The team also ran some Ports Showcase talks for independent travellers, and were very helpful with advice about prices for taxis, public transport etc.
I went to the first lecture, which was disappointing. I was expecting to hear about the history or culture of the places we were to visit. Instead it was more like a continuation of the port showcase, with a guy showing pictures of the places we were to see and talking about what we would see rather than the context.
We didn't use the lounges. The Calypso does not have an inside bar with a good view. It has excellent outside deck space and given calm seas and good weather could be most enjoyable. However, because of the instability of this ship even in slight seas, caused by it's small size and flat bottom, I would not recommend the Calypso unless you are a very good sailor and enjoy a rough ride.
Despite the best efforts of many of the crew, the ship feels more like a ferry than a cruise liner.
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Kmargaretdodds's Response to 396273_dibden's Review
Written on: 03/10/2008
Just returned from the Calypso and I can assure you it was excellent. The staff, entertainment, food in both restaurant and bistro, cleanliness and cabin crew all first class. It'S beggars belief what some people expect.