Shop Goodwill Reviews - www.shopgoodwill.com

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Latest Reviews

★☆☆☆☆

“They are theifs”

Written on: 11/10/2017 by Medic425 (1 review written)

I have been using shop goodwill for approximately a year. I have never had an issue until recently. I won a vase and when I went to pay for it I couldn't due to their website. After over 20 emails to customer service it was never fixed and showed delinquent. Fast forward a few months I bought several pieces of jewelry. I paid for all the pieces and it showed in the items to be shipped area. Then 4 of my items disappeared, and they banned me for nonpayment. I have again contacted them and… Read Full Review

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★☆☆☆☆

“Very Shady Auction Items at the Pennsylvania Branch”

Written on: 13/09/2017 by 66Blackburn (1 review written)

Buyer beware when doing business with the Goodwill online auction site located in Pennsylvania. Auction Listing was a reserve auction AND it was not listed such. Therefore after our bid was put in it popped up to the top dollar automatically. Isn't this illegal? I think so, false advertising. This location links the "contact us" button back directly to the listing site. Therefore you can not contact them. Then when you try to call them there is only a recording for the E-Commerce department… Read Full Review

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★☆☆☆☆

“Wayyyyy overpriced now!”

Written on: 03/06/2017 by YaretziDolan (1 review written)

Used to be a good site. Now overused and way overpriced!! You will see things that cost more than in store! And the high shipping fees are a rip off!! Done with Shopgoodwill.....and other good auction sites? Dont say ebay.....they just have Chinese sellers and new retail!! Not anything like the old Ebay!!… Read Full Review

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★☆☆☆☆

“Buyer beware shipping outrageous plus charge you for...”

Written on: 16/03/2017 by Jaydanq73 (1 review written)

I have purchased item's from the local goodwill for years and I have bought a few item's online. And yes you have to check the shipping cost before you bid, is first I was watching a few item's but I never bid on them the next thing I know I received an email telling me I won an auction. I had no clue what they were talking about so I checked and it was an item I had been watching. I emailed them to explain that I never bid on this item so please relist. They total disregarded my email and told… Read Full Review

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★☆☆☆☆

“Banned for signing up”

Written on: 03/03/2017 by phoenixsprink (1 review written)

My husband has been using shop goodwill for sometime now. I decided to sign up today and was able to create and verify my account no problem. I made one $20 bid and upon my second bid on a different item was informed I had been banned for "Site Usage"????? Never being banned before, My ebay account has 0 negative raitings and I always pay IMMEDIATLY after winning. I cannot get a person on the phone and the site told me I would only be contacted if they chose to reinstate my id. Yea, this seems… Read Full Review

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★☆☆☆☆

“Shipping Fee's Over Charged”

Written on: 01/08/2016 by TimothyRandall (1 review written)

This morning I had an item close and after checking the shipping fee from the California store, they had calculated (not sure how) a lot of apx 8 lbs with a shipping fee of $36.00. I told them to readjust it or relist the item. THEIR RESPONSE: "You will have to pay for the total first and then we will refund you the money back" Of course I told them to relist it due to deceptive shipping fees and practices..but BEWARE if it's not one thing to tag on more money from this site, then it could be… Read Full Review

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★☆☆☆☆

“Artificial Stones”

Written on: 10/05/2016 by color (1 review written)

They sell stones such as amethyst, aquamarines, and so on but they cannot guarantee if the stones are real or synthetic so buy accordingly. However, when I received the items it was obvious that the stone was not real. Not only that, in one of the online stores they charged me 10% restocking fee. In other words they make money buy "not knowing" when the stone were plastic. GoodWill Central Texas phone number 512-581-3343. Watch out!… Read Full Review

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★☆☆☆☆

“Shill bidding, sorted jewelry listed as UNSORTED, fake...”

Written on: 18/04/2016 by MalcolmRhodes (1 review written)

Goodwill shill bids driving up the prices. Then they relist the item and shill again until they get it high enough. Goodwill sorts jewelry and adds acid to test it, thus ruining costume jewelry with big acid splotches. All the acid ruined jewelry is labeled When they say unsorted, they mean that the unsaleable and junk stuff wasn't sorted after it was tossed into the junk pile.as unsorted and is TRASH. Of ZERO VALUE. The unsorted is made up of stuff that didn't sell at the Goodwill stores… Read Full Review

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★★☆☆☆

“Can get prices and shipping cheaper on Ebay!!! ”

Written on: 09/04/2016 by Leslie169 (1 review written)

I bought a set of cookware that I was pretty satisfied with, the shipping wasn't bad. I have been watching some other things and find I can find them on Ebay cheaper. They are making a killing on this auction site, the prices are outrageous and I know they inflate the bids!! Our store in my town has raised there prices and I found out no 2 Goodwills are the same. Some are in different districts and the prices are different. Ours keep the same prices and don't have sales, other have higher… Read Full Review

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★★★☆☆

“Good, but be careful.”

Written on: 16/11/2015 by functionF8 (1 review written)

I actually like MOST of shopgoodwill.com, but be careful. Many of the stores seem honest and are willing to listen to a complaint and not charge a huge shipping and handling fee. With that said, other stores on shopgoodwill.com can charge as much as $16.00 + to ship an item that weighs less than an ounce. Some have gone to setting a fixed shipping charge of $7.99, but then also can charge many more dollars for handling. Rip-off in a major way! Always check S&H! Stores to watch out for for me… Read Full Review

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★☆☆☆☆

“Postage over charge !”

Written on: 05/11/2015 by Alfredor497 (1 review written)

$52.00 to mail a guitar , winning the bid was $28.00 for the guitar , price for mailing is totally Outrageous… Read Full Review

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★☆☆☆☆

“I'm done!!! Last time I am extorted for shipping”

Written on: 11/06/2015 by rickcjmc (1 review written)

I have been shopping on this site for about 6 months, and every item I win, I get the most inflated shipping charges tacked on. Then you have to fight with some faceless customer service person who may or may not attempt to find a reasonable shipping cost. Lets not forget the "handling fee". Now let me get this straight: a) you hire sub-minimum wage work force to "help them out"? b) all your inventory costs you ZERO, $0, NADA because people like me give it to you? c) Goodwill Industries cannot… Read Full Review

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Stevenseattle's Response to rickcjmc's Review

Written on: 23/07/2015

I think you will find Goodwill pays at least the minimum wage. If you want to post 'loose acusations' in your general rant at least get some facts. No one has to buy from anything from any charity, corporate or other. Just build in the costs to the final price and bid accordingly, not that difficult, it's what everyone else does. And your suggestion of schill bidding is based on what? Internet title tattle not facts which is a reoccurring theme here. In your selfish not factual rant you have lost sight of the FACT that Goodwill trains people with reduced chances of employment, they take at risk youth interns, they take disabled people on. Jobs Change Lives.

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Peterpan56's Response to rickcjmc's Review

Written on: 24/08/2015

Please sign the petition to make shopgoodwill a honest place to shop.

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★☆☆☆☆

“A TOTAL RIPOFF”

Written on: 17/05/2015 by Forbesws286 (1 review written)

ITEMS ARE NOT DESCRIBED AS THEY REALLY ARE AND ALSO THE FLAWS ARE NOT PICTURED. I DO BELIEVE THE BIDDING IS BEING DONE FALSELY TO RUN THE BIDS UP BECAUSE I DO SEE SOME OF THE ITEMS I WATCHING BEING RELISTED. THE FIRST ITEM I BOUGHT, I PAID AN ENORMOUS PRICE FOR IT AND WHEN IT ARRIVED I WAS SO DISAPPOINTED BECAUSE THERE WERE THINGS WRONG WITH IT THAT WERE NOT MENTIONED OR PICTURED, I EMAILED A COMPLAINT AND GOT A STUPID ANSWER BACK WITH CASE CLOSED. THE SHIPPING CHARGES ARE OUTRAGEOUS. I WILL GO… Read Full Review

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★★★★★

“WoW!!”

Written on: 19/03/2015 by Ulises498 (1 review written)

Only wish I could sell on this site, man watches I like are cheaper on Ebay and they are serviced, I would sell mine here a couple a beaters on this site I can go to Ebay and get a Rolex wish site was open to sell on… Read Full Review

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★☆☆☆☆

“Avoid ShopGoodwill Auctions Very Fishy Things There”

Written on: 06/03/2015 by melvin25 (1 review written)

OH if I had only read the 1000s of bad shopgoodwill reviews online I wouldn't be in a nightmare now,been buying some small items at shopgoodwill over the last 3-4 months with no problems but have watched tons of auctions and noticed what appears to be crooked bidding going on and just read online everywhere tonight that others agree so I wasn't seeing things,I just bought a 1930s toy on jan 27th and was told it shipped on febuary 4th,on febuary 5th I checked the usps tracking only to see that… Read Full Review

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★☆☆☆☆

“What you see is not what you get. cup photos on stud...”

Written on: 28/02/2015 by Jazznight (1 review written)

Looking for Diamonds For myself and family, I quickly purchase 3 sets of different sizes of stud earrings. Right afterwards I realize that some of the photos posted were the same as other posts. So, you really don't know what you are buying. One set of earrings was what I thought I was expecting, they kinda look like the same quality they all seem to be low quality Diamond)as the photo, but I did notice that one marking on the photo was not anywhere on the earrings. But the other two pais… Read Full Review

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★☆☆☆☆

“What you see is not what you get. cup photos on stud...”

Written on: 28/02/2015 by Jazznight (1 review written)

Looking for Diamonds For myself and family, I quickly purchase 3 sets of different sizes of stud earrings. Right afterwards I realize that some of the photos posted were the same as other posts. So, you really don't know what you are buying. One set of earrings was what I thought I was expecting, they kinda look like the same quality they all seem to be low quality Diamond)as the photo, but I did notice that one marking on the photo was not anywhere on the earrings. But the other two pais… Read Full Review

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★☆☆☆☆

“Horrible online auction house”

Written on: 09/02/2015 by Nevershopgoodwilldotcomagain (1 review written)

They cant ship paid item after 7 days and still waiting. If I don't receive shipping status tomorrow i will request through PAYPAL to cancel my request for payment. Don't Bid on SHOP-GOODWILL… Read Full Review

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★★☆☆☆

“Something is up”

Written on: 04/02/2015

The shipping costs on a majority of the items is outragiously high. It seems like most of their profit is made on the shipping for a lot of items. I'm guessing that, since the shipping and handling costs are not obvious, this is a good way to pull people into bidding on an item if they don't check this first to see that often the shipping costs are way higher than the final cost of the item. I've also noticed a lot of items that get reposted after the bidding is complete. Sure there isn't… Read Full Review

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★★★★☆

“I mostly stick to my local store. I can pick the stuff...”

Written on: 01/02/2015 by lidolady (1 review written)

I mostly stick to my local store. I can pick the stuff up for free. I get great deals all the time, and the times I've needed a refund I have had no trouble at all getting it. Photograph quality has gone up and down (I assume with employee turnover), as does the quality of the auction listings. The biggest problems are the s&h charges, which keep me from buying from other locations, the terrible quality of the site itself, and that every location does things differently. From talking with… Read Full Review

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