I took out a cashback contract and made a claim, no payments were made to me at all, terrible customer service, would never use again.

ULTIMATE SCAMSTER PHONE COMPANY. THEY STATED MY CLAIM WAS DELAYED BY 24 HOURS DUE TO ROYAL MAIL EVEN THOUGH I PROVED I HAD POSTED IT WITHIN THE ALLOCATED TIME SCALEAND SO I LOST £240 AS THEY INVALIDATED MY ENITRE CASHBACK CLAIM. I GOT TRADING STANDARDS INVOLVED AND THEY SAID THEY DO NOT DEAL WITH CASHBACK CLAIMS PROBLEMS AS THEY ARE SO COMPLICATED.

I WOULD NEVER URGE ANYONE TO SIGN UP WITH MOBILERAINBOW AS YOU WILL ENCOUNTER DIFFICULTIES THAT ARE HARD TO RESOLVE.

GO WITH ANY OF THE SAFER ONES IE M2YD, E2SAVE, PHONES4U AT LEAST YOU CAN WRITE, EMAIL OR CALL THEM.

MOBILE RAINBOW WILL NEVER EVER BE IN MY GOOD BOOKS AND I WILL ALWAYS MAKE SURE PEOPLE KNOW ABOUT THAT POOR COMPANY

WE ALL NEED TO COMPLAIN TO WATCHDOG NOW AND THEN MAYBE WE WILL ALL GET SOMETHING BACK

Folks exceptions are always there. Even I availed one of the contract phone deals through mobilerainbow.co.uk, but I had no such experience. I was promised a free gift and believe me, I got hold of it without any hassle. More recently, my Mom availed one of their cash back deals and she was paid the entire amount. To me, the entire experience has been enriching.

As everyone else I sent my cashback claim exactly as it should and they paid the first couple and then never paid anymore even though I had sent the claim exactly as it should. This company is very bad and I have friends who had the same problems.

SCUM OF THE BUSINESS WORLD! AVOID AT ALL COSTS!

these guys take your money and the big comission they get from the phone companies and scam you along for months!
The cashback won't come!
i took them to court, paying £25, then a further £50, still no money despite the fact the court decided he owed my nearly £500 which he was ordered to pay, if i want to take it further I have to pay again! WTF!
this is messed up! he shouldn't be gettting away with this- get watchdog involved! scumbag!

This company along with their sister website, youtring.com, icallglobe.com, bunnyconnect.com, rupizmedia.com, rupizinfotech.com, mobilerainbow.co.uk, msols.com are scammers. they operate numerous websites and aim to make as much money as possible even if it means deceit and fraud. How comes I cant leave zero starts for this company. It pains me even to give one star!

I bought my phone from them, as I was promised they'd refund the line rental. However I submitted my claim forms, only to be told that I hadn't got all of the documents included (I had) and therefore that month's claim was invalid, which invalidated every claim subsequently - in short, I wouldn't get any money back at all. I tried chasing this up for months and was initially told to go away and then ignored every time I contacted them In the end, I gave up. I lost a lot of money - I recommend you do NOT buy from them. A terrible, terrible company with dreadful customer service!

Where do you get the mobile rainbow cash back forms from? we phones up to the company and asked them about it and they said that we have to print it out from the website. we searched for it in the website but couldn't find it. could anyone help me out on this please. i have to send out my bills on the 15th of April. Which is like 10 days left.

Will NOT recommend mobilerainbow.co.uk to anybody. Whenever i call them up regarding cashback they always say all your documents are fine we will do it with in 28 days but nothing happened even after 12 months :-(

I took out 2 contracts with Mobile Rainbow www.mobilerainbow.co.uk and they owe me over £600.
I have dozens of emails from them saying that they have had technical difficulties and promise my money within a few days. This has been going on for the best part of a year now. That is serious technical problems!!!

Kept my side of the deal, even sent all bills via Special Delivery and therefore cost me more money!! Have been chasing and harassing since July 07 and still no payment! IT IS TOO GOOD TO BE TRUE! I am now taking further action via www.moneyclaim.gov.uk.

Have been waiting seven months for my cashback and they keep telling me it will be paid within 5-7 working days. I have complained countless times and they just keep ignoring my letters and e-mails!