Lady Bird Car Insurance Reviews - www.ladybirdinsurance.co.uk

★★★★☆
4.3 / 5
84% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Lady Bird Car Insurance www.ladybirdinsurance.co.uk

Lady Bird Car Insurance www.ladybirdinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“Policy was cancelled”

Written on: 30/11/2017 by ZachariahLewis-Alt301 (1 review written)

Asked for documents which I sent. On the last day told they was not accepted and my policy was cancelled. Lost £200… Read Full Review

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★★★★★

“Policy wasnt cancelled! ”

Written on: 25/11/2017 by chloedongworth (1 review written)

Ladybird have been fantastic, everyone i spoke to has been very friendly and very helpful. Had a nightmare getting the correct NCB certificate from previous insurance and they have been very understanding and helpful getting this sorted. Im sure ive been a customer from hell due to not being able to provide the right documents! But they completely understood its not my fault and helped me contact my previous insurance to get it right. Im now assured LadyBird will be a great insurance company… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 22/10/2017

I can’t find anything about this company which can be classed as even good. The staff member I spoke to was so rude when I said I didnt need the things he was trying to make me pay more for. I haven’t got my insurance statements I haven’t even got a insurance quote number for even if I did want to ring and ask questions about. The only thing that I can log into and look at is the companys app which takes the money out my bank. Absolutely awful and would never recommend… Read Full Review

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★☆☆☆☆

“Slow on responces even chasing up NCB taken 2 weeks now.”

Written on: 20/10/2017 by 1985Keegan (1 review written)

Been chasing up my NCB and taken so far 2 weeks, i have called 4 times. Load of nonscence Email is quick these days. I never asked for snail mail I would not recomend… Read Full Review

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★☆☆☆☆

“AVOID, AVOID, AVOID!!!”

Written on: 29/07/2017 by BraylenMcQueen (1 review written)

Ripped off by this outfit, most unhappy about it and will be going to the Ombudsman. Ladybird and Fresh will not see me again as a customer, you know what you did and I will get my £275 worth by slaughtering you in every review site I can find. Pay up front and they will rip you off by insisting on a change to your policy which will cost you money. Funny that… Read Full Review

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★★★★☆

“Was the nicest experience buying car insurance”

Written on: 23/07/2017 by Elena199 (1 review written)

Was the nicest experience I have ever had buying car insurance… Read Full Review

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★★★★★

“Easy process with lovely service ”

Written on: 20/07/2017

Called me within minutes of applying online, she had excellent manners and friendly conversation. There were no hidden fees and the price was even a tiny bit less than what I was quoted online. The whole process was smooth and short, would definitely use again and recommend to others. If I had to add a negative, it would be that I was on hold for a bit too long when I called back later… Read Full Review

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★★★★★

“Excellent ”

Written on: 19/07/2017 by Eganqw218 (1 review written)

Excellent, clear and prompt service from them today. I'm a happy customer And will be referring this service to family and friends to use in the near future. Thank you… Read Full Review

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★★★★★

“Great friendly service”

Written on: 17/07/2017 by Sweeneygu22 (1 review written)

Was sorting out my dads car insurance, which I've never done before. They made the process easy and non complicated. No difficult questions were patient with me when I was looking through documents to find answers to there questions Would highly recommend to others. Great customer service. They were very polite and patent… Read Full Review

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★★★★★

“Very helpfull lady.”

Written on: 15/07/2017 by Ignacion417 (1 review written)

Very helpfull explained the policy very clear. Very helpfull and polite All delt with quick and easy. Was put on hold for a wile buy not her fault and came back with a big apology such was very apriciated. Clear on the extras. THANKS!!! ROB EVANS… Read Full Review

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★★★★★

“Proffessional”

Written on: 13/07/2017 by Lukea207 (1 review written)

Easy going and relaxed, great customer service… Read Full Review

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★★★★★

“Helpful friendly simple”

Written on: 06/07/2017 by Reedga369 (1 review written)

Very helpful on the phone happy to explain in detail about everything and explained the add ons and extras which normally peo0le just try and force on you. Very happy with overall experience and will defiantly be recommending… Read Full Review

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★★★★★

“Great customer service ”

Written on: 05/07/2017 by Marlene454 (1 review written)

Very friendly and helpful great customer service explained things in detail and clearly… Read Full Review

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★★★★★

“Great”

Written on: 05/07/2017 by 451Wallace (1 review written)

Great service on the phone… Read Full Review

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★★★★★

“great”

Written on: 04/07/2017 by Karae498 (1 review written)

cheap, with a great service, and really helpful… Read Full Review

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★★★★★

“helpful lady on the phone”

Written on: 03/07/2017 by sturl1 (1 review written)

A very helpful lady was able to fully discuss with me all options available including add ons and cover that i may require and how it could be beneficial, having worked in the sales industry myself I understand how hard it can be to sell add ons however she was a delight to listen to and really helped me make up my mind as well i was thirilled as i rang already having a quote of nearly £1200and left having paid £1080 which included my add ons, so not only did i save money but i also got more… Read Full Review

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★★★★★

“Setting Up New Policy”

Written on: 29/06/2017 by mariabettyboop (1 review written)

The person I dealt with was very helpful and explained all the information. She was very polite and pleasant.Very happy with the service… Read Full Review

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★★★★★

“MAKES IT EASY!”

Written on: 27/06/2017 by JimmyMcGregor372 (1 review written)

Very helpful, cheery and efficient (despite having to read out endless disclaimers and legal stuff). Really nice to deal with… Read Full Review

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★★★★☆

“All Sorted Thank You”

Written on: 24/06/2017 by Moriahu369 (1 review written)

Spoke with an adviser who was friendly and efficient, sorted out with minimal fuss. Thanks… Read Full Review

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★★★★☆

“Excellent service by staff members. I would very much...”

Written on: 23/06/2017 by Houghton385 (1 review written)

Excellent service by staff members. I would very much recommend to friends and family… Read Full Review

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