Scoota Mart Reviews - www.scootamart.com

★★★★☆
4.3 / 5
80% of users recommend this
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Latest Reviews

★★★★★

“Great experience ”

Written on: 27/06/2019 by MissHop (1 review written)

I had a few problems at other stores previously but the staff at Scootamart were so helpful and supportive it made my day. The patience and care they took in making sure I bought the correct product made the experience a good one which I would recommend to anyone in the future. Thank you… Read Full Review

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★★★★★

“Amazing customer service .”

Written on: 27/06/2019 by Mckinley356 (1 review written)

I had to take my mother to Scoots Mart last week. I had no Idea what was wrong with hers. They were very helpful and patient. I could not have asked for anything more. Thank you so much for the great customer service we received… Read Full Review

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★★★★★

“As Good As It Gets!!”

Written on: 26/06/2019 by Anthonyjell (1 review written)

I went into the mobility store in Preston city centre to have a look at scooters, the store manager was very informative, polite and patient. I decided on buying a folding scooter, he even gave me a generous discount, full warranties and free delivery! A week later I hadn’t managed to get used to my scooter, I went back to see the store manager and he helped me choose a brand new one , more suitable to my needs., I still use it to this day. Thank you ScootaMart 5 stars… Read Full Review

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★★★★★

“wonderful service and staff”

Written on: 25/06/2019 by Christopherq395 (1 review written)

8 shops i visited with my father before we spent a day at fleetwood indoor market.what a charming place,we required a scooter to go in the car for days out,much like last saturday.my father was allowed to drive around the market on what is now his scooter making the day so much better for him.i am taking him to the trafford center today,so thank you Scootamart for giving my father a huge smile and his independence back… Read Full Review

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★☆☆☆☆

“Sccotamart sold my friend a broken wheelchair!”

Written on: 09/08/2018 by alexander1963 (1 review written)

In early June 2018 my friend purchased a Vanos Excel wheelchair from ScootaMart. The rep came to her house and showed her the wheelchair, The Rep was very deceptive and he didn't tell us that the front wheels were damaged/misaligned and this made it near useless to use. Unfortunately we only discovered this fault after we had paid the money and attempted to use the chair. We have requested our money back, but they have outright refused!… Read Full Review

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★☆☆☆☆

“Terrible end of contract service”

Written on: 09/07/2018 by Alessandra362 (1 review written)

My scooter was out of contract at the beginning of July not knowing through scooter mart but through motability I was told that scooter mart knowing I am out of contract and somebody would of should ring me about a collection well no phone call off them so I had to ring myself I was told that it should be picked up today Monday and that somebody would get back to me to arrange everything well no phone call so today Monday I rang and was assured it will be picked up at the end of the day no sign… Read Full Review

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★★★★★

“Perfect company to use for a mobility scooter”

Written on: 22/11/2016 by D.Smith1953 (1 review written)

I spoke to a very helpful gentlemen over the phone who helped me select the perfect scooter for my dad. my dad received it a couple of days ago and loves it. I will be recommending this company. … Read Full Review

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★★★★★

“Brilliant service - Thank you!”

Written on: 01/11/2016 by JadeF (1 review written)

After months of struggling to walk, my nan finally agreed to look at purchasing a mobility scooter. My nan was certain after visiting the shop she would still not be happy using one. Upon entering the shop we were greeted by a lovely gentleman who proceeded to show us around the shop floor - he could not of been more helpful, he truly made my nan feel at ease as he showed her the different options and explained what scooter would be more suitable for her needs. He was so charming and helpful… Read Full Review

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★★★★★

“I never normally write reviews but I had too!”

Written on: 04/10/2016 by 267Fitzgerald (1 review written)

We bought a Scootamart midi from Scootamart and they delivered next day! The adviser added a bouquet of flowers to the basket and a bow as it was for my mother surprise birthday, they even put it together for us. The service was so good I felt compelled to write this review. Normally I don't bother with such things. The scooter we bought was considerably cheaper than the nearest competitor so we were chuffed to see that the quality of the service was as good as the price. Couldn't recommend… Read Full Review

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★★★★★

“Fantastic service thankyou”

Written on: 28/07/2016 by twopumps77 (1 review written)

We have been extremely pleased with the whole experience of dealing with ScootaMart from all aspects of the purchase of the mobility scooter, all staff very pleasant, knowledgeable & efficient. Delivery was on time & very quick, full explanation of the scooter on delivery was very good. We found that the scooter we purchased was very good value for money. We would not hesitate to recommend this company… Read Full Review

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★★★★★

“What a refreshing change!!! ”

Written on: 07/11/2012 by christine68 (1 review written)

I’ve been searching with my grandmother all over the internet and in a numerous north west shops and everything is the same, no matter where we’ve been. Scootamart have all their own models which seem far better quality and the staff treat my gran superbly. I don’t usually do forums, however I feel they deserve the credit due, I cannot sing their praises enough. Christine … Read Full Review

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★★★★★

“Helpful and courteous”

Written on: 18/08/2011 by CatherineJohnson (1 review written)

I recently had to undergo the arduous task of finding a mobility scooter suitable for my father and was daunted by the prospect. I rang 5 or 6 companies for information and help but all wanted me to pop into their stores and it seemed to me give me the 'hard sell'. On speaking to the gentleman at scootamart in the Trafford centre, he was very knowledgeable and asked relevant questions to my fathers condition. After reviewing 3 or 4 suggestions online we narrowed it down to 2 choices. Then arose… Read Full Review

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★☆☆☆☆

“the only people i would talk to about scootamart is my...”

Written on: 10/05/2011 by amleah (1 review written)

the only people i would talk to about scootamart is my solicitor, trading standards or motability. for instants i was told today "whatever, do one,and go away by the director brother who pretends to manage the trafford centre branch. if you buy a scooter from there don't expect any after care service. or any reply to phone calls or emails. below is the email i sent to there director with regards to my scoota mart expeirience.

Dear Mr Coe

I have decided to send you this e-mail as you don't… Read Full Review

Petefeet777's Response to amleah's Review

Written on: 11/09/2016

I agree 100% 1 am £3,700 out of pocket for a scooter and they just fob you off mine broke down after 7 weeks and just keeps breaking down they will not replace or refund avoid this company

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★★★★★

“Well done Scootamart! ”

Written on: 15/01/2011 by ck10 (1 review written)

Well done Scootamart!

After trawling the web for hours upon hours and calling so called stores getting one word answers, I called Scootamart...what a breath of fresh air! The service and attention i recieved was second to none, they advised me the most suitable models for my mother and brought them to my mothers home to try. We was so pleased we made a purchase of an elegance we she absolutely loves and nothing seemed to much trouble for this company, rare these days so thank you to all the… Read Full Review

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★★★★★

“I am so glad I found Scootamart. ”

Written on: 04/01/2011 by Biddy Speed (1 review written)

I am so glad I found Scootamart.

I almost paid over twice as much for the same scooter from a rather unsavoury company.

I was borrowing one of their free scooters from the Trafford Centre and I happened to tell the young man that I should have my own scooter next time, we got chatting and he was able to inform me that the company, I was going to buy from, simply relabelled cheap scooters and charged thousands of pounds more than traditional outlets.

I was able to cancel and not be taken… Read Full Review

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★★★★★

“I would like to say a huge thank you to Scootmart for...”

Written on: 11/08/2010 by BTrig (1 review written)

I would like to say a huge thank you to Scootmart for the excellent service I recently received at your Fleetwood branch. I only popped in to ask some questions about the different scooters and left with all the information I could have asked for. I then returned to the shop a couple of weeks later only to find a different gentleman, who was equally as helpful. He gave me a lot of his time and also some time alone with the scooter so that I could decide which one I wanted. The service I… Read Full Review

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★★★★★

“I would like to thank scootamart southport for there...”

Written on: 10/08/2010

I would like to thank scootamart southport for there excellent service and the time they spent with me choosing my scooter, they took my old one in part exchange and i was more than happy with the price agreed, and the after care. The gentleman in the shop took his time too find the best scooter for my needs and got me the best price possible as i could not find it cheaper anywhere else. I will recommend scootamart again and i will go back again should i want a bigger scooter, thank-you again… Read Full Review

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★★★★★

“Thank you so much, and well done scootamart! The...”

Written on: 04/07/2010

Thank you so much, and well done scootamart! The service could not have been better, I will always recommend you in the future, and a special thanks to Alan the delivery man who was so patient and thorough with my mother… Read Full Review

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★★★★★

“I recently perchased a scooter from the Blackpool shop...”

Written on: 25/06/2010

I recently perchased a scooter from the Blackpool shop and found the staff there very friendly and aproachable. They dismissed any fears I had about choosing the wrong scooter by taking time and effert when I was choosing my scooter and not rushing me into buying the first one I saw. The service was second to non and the price was fantastic. My scooter was delivered 3 days after I bought it to my home at no extra charge and I was shown once again how to use it etc. I feel that I got value for… Read Full Review

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★★★★★

“The attention I received was first class”

Written on: 05/06/2010

The attention I received was first class… Read Full Review

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