They have been calling me atleast 6 times a day for the last 6 months to buy their service. Same voice all the times. They claim to be calling from Mclean, VA but they are actually in India (they have admited it to me). I have complained to FCC and Primus customer service but nothing seems to stop their annoying calls. Sometimnes I feel that they enjoy teasing the people who refuse their service.

I used Lingo tel Aug 2004-Nov 2006. The first thing they did was give me a "local" number but turns out when a friend called me a bunch- she got a HUGE long distance bill because the phone company said the calls were long distance. I looked up the exchange and sure enough, it was jsut outside my local calling area sn would have been long distance to her. I had to help her pay for the fees because Lilngo refused to acknowledge they were responsible. Once this issue was fixed a freak storn and a lighening strick fried the Lingo box. I lived 20 min from any near phone so I had to go to a pay phone to report the phone being out. After being put on hold and transferred, I finally had them tell me they would send me out a new box- no charge. I waited and waited and after a week called them back. They still had not sent out a box, in the meantime I was isolated without a phone incase of emergency, etc. They again promised to send one out... after 2.5 weeks of no service (I was till paying for) I received the box. I also had been promised a free month in teh beginning but they charged me from day 1 (the day I ordered not even the day it was sent to me) and it took MANY calls to get them to fix this. After these initial problems, I did not have anymore problems and cancelled the service because I was moving to Canada. I am now moving back and want to get another VoIP phone service and was considering Lingo again hoping they had gotten over their poor customer service and support. I e-mailed them at the 2 customer service/sales e-mails they have listed on their site and time after time my e-mails bounced! I called customer service and they forwarded me to a tech person. I explained that it was really hard for me to justify re-signing up with them if they can't even get their e-mail system fixed. The person told me that the e-mail boxes were proabably full and she would have them clear them out. I asked how often they actually check the messages if BOTH mailboxes were full...no good answer. I researched the web about Lingo to see if others had customer service problems lately and YES, LOTS of complaints from 2008. Although I enjoyed the service and price- I WILL NOT get caught back int eh poor customer service/support trap again!

After multiple rate increases and incessant unwanted Email promotions, I decided to find another provider. When I call Lingo customer service, I was meet with "Stonewalling" from their representative. I made it clear to her several times that I was calling to have service terminated, but I could never get any confirmation rom her that this would happen. I was asked for reason for termination, which I answered as "Poor communication". I told her I didn't want to get into any further,but the questions persisted. I felt that I was not required to take a survey.
My final words were "Just turn me off. I don't know how to make it clearer. Just turn me off and tell me where to ship the router."
After that there was about 10-15 seconds of silence on the other end. I hung up.
Subsequent Emails to Lingo have only been answered by computers.
I don't know what I have to do to end my Lingo service.