Villa Plus Reviews - www.villaplus.com

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Latest Reviews

★☆☆☆☆

“Currently here at the moment with 5 of our friends,...”

Written on: 09/11/2019 by Corriemac136 (1 review written)

Currently here at the moment with 5 of our friends, staying in villa Charlotte in Lanzarote. We Have stayed in villa plus villas numerous times over the past 8 (if not more) years and never had one problem. That unfortunately changed yesterday afternoon when we had a maintenance man come into our villa to fix a shower and helped himself to €400 from my boyfriends wallet - which was safely stored in our room. I cannot begin to express the distress I am now feeling, the thought of someone going… Read Full Review

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★★★★☆

“Villa plus excellent ”

Written on: 17/08/2019 by Valsmith1 (1 review written)

Our first time booking with villa plus and would definitely book again. Stayed in Villa Tabaiba in Puerto del Carmen, Lanzarote. Lovely villa, very clean, good facilities. Would definitely recommend… Read Full Review

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★☆☆☆☆

“Awful Experience! Villa Cuco via Villa Plus”

Written on: 25/06/2019 by SullivanBowers (1 review written)

Horrific experience. Villa was literally falling apart and the pool area was a death trap. Contacted in resort team immediately, who couldn't move us as no alternative villas were available. Moved ourselves at huge expense. Posted pictures of our stay on Facebook and have since been banned form Villa Plus page. Terrible villa and customer service, family holiday completely ruined… Read Full Review

Holidayx's Comment

Written on: 02/07/2019

do not waste your money and holiday time on this company.Sad but true.If you like gambl.ing...go ahead.Owners of the villas do what they like...then villa plus treat you like an imbeclle

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Robertlaws's Comment

Written on: 02/07/2019

I couldn't agree more. I've been banned from all if their social media pages and have had my Trustpilot reviews removed. All because i gave and honest review and posted real pictures.

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★☆☆☆☆

“Cancelled 14 days prior to departure.”

Written on: 05/04/2019 by colinjenner (1 review written)

Cancelled 14 days before departure. Simply do not book with these people if you want a worry free experience. With just 14 days until we were due to fly and having booked our flights and also having received the accommodation documents from villa plus only today, i received a phone call to say they are cancelling booking due to a pool leak ! Their way of compensation a refund! What use is that with flights booked and two weeks to find alternative accommodation? We are now seriously out of… Read Full Review

Carolh49's Response to colinjenner's Review

Written on: 25/05/2019

We were treated abysmally by Vill Plus too, booked the whole holiday through them. 4 weeks before holiday told that the villa was over occupied due to a new law in Spain. They knew about this in September and we were told1st May. Oh they were very sorry and offered us 2 unsuitable villas. Their customer service is dreadful. When there is a problem they do not care, luckily I kept the flights as it is European Championship weekend from Liverpool. I was lucky I found a Villa with Panoramic Villas who were extremely helpful. Villa plus take your money and leave you high and dry when there is a problem. Will NEVER book with them again

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Victoria.e's Response to colinjenner's Review

Written on: 21/06/2019

This is exactly the same scenario that has just happened to us . Same excuse about the pool . They new I am very ill and have an Autistic son but don’t have a care in the world how they treat their customers . After doing done research they have done this to so many people that I’m going to be taking action to a far further audience. I would hate for anyone to experience what my family had to endure . Steer clear of Villa Plus

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★★☆☆☆

“not a happy client”

Written on: 17/02/2019

My only holiday last year ...so decided to book a villa I choose VILLA SIESTA in Lanzarote for 2weeks in the old town of PUERTO DEL CARMEN .arrived and within 5 mins of entering the villa I was so disappointed on the overall appearance of the villa .we seen cobwebs in the living room .rusty old bin in the upstairs toilet filthy loungers on the upper balcony .also the pool area had old dirty loungers. the seating area had grey cushions on the seating area that I don't think had been ever washed… Read Full Review

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★☆☆☆☆

“Villa plus - No villa”

Written on: 17/02/2019 by Villaminus (1 review written)

Having booked over a year in advance to ensure the right location and configuration of villa, we were told 5 months ahead that the villa was no longer available and a substitute was offered. It was a similar size and location, not what we wanted but acceptable. Then 3 weeks ahead the same tale again and a villa offered in a totally different location with a bed fewer than we needed. Total disinterest from the company, contractual compensation paid after correspondence and three months and a… Read Full Review

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★★☆☆☆

“Uncomfortable beds !”

Written on: 30/09/2017

Villa Gregorio, Gale, Algarve. Great location. Villa well laid out. Beds rock hard. Sheets don't fit. Pillows lumpy. Can't wait to get home for a good night's sleep. Such a shame because with minimal input it could be very good… Read Full Review

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★★★★★

“Making family memories”

Written on: 21/09/2017

6 Adults and 3 kids stayed at Villa Niet in Cala n forcat in Menorca, we booked through villa plus and flew with jet 2 from Leeds, we had private transfer from the airport. On arrival at the villa which is 4 bedroom 3 bathrooms a large lounge and kitchen, a utility room with washing machine, iron and ironing board, a double bedroom with separate bathroom on the ground floor, on the first floor was 2 twin rooms with a bathroom and a double room with en suite, walk in wardrobe and a balcony. The… Read Full Review

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★★☆☆☆

“Filthy runs down waste of money ”

Written on: 10/08/2017 by LorraineBone (1 review written)

When we arrived the cleaners were making toast and sandwiches even though it was after the time stated we could arrive. The villa floors were filthy I spent two hours cleaning them and the water was dark brown so not cleaned in a while. Broken oven and leaking fridge freezer. Dirty outside space and furniture, broken umbrella and pool never cleaned while we were there. Damp smell upstairs. Filthy sofas in living room came and took covers off to wash so had no sofas, tv room sofa dirty and… Read Full Review

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★★★★★

“Villa Helona Kassiopi”

Written on: 16/06/2017 by JoannaBlackpool (1 review written)

Four of us and a 2 year old stayed at Villa Helona in Kassiopi this June for one week. It was really comfortable, a real home from home. Our pool attendant and handyman Panos was great. Our rep was brilliant. We asked for something to stop the 2 year old escaping and he arranged for Panos to do this and it was done immediately. He also provided me with a kettle for the studio for which I was very grateful! The villa is within easy walking distance of the village but is secluded and peaceful… Read Full Review

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★★★★☆

“Great villa”

Written on: 05/06/2017 by Holiday1991 (1 review written)

This was mine and the family's second stAy with villa plus. Just came back from a week's stay in callable salvage' Tenerife at villa ajabo. Was a great villa and would recommend it to people but just a few points to let people know before they book. The rooms are greAt nice and big, the shower in one bathroom is lovely and the toilets are big and really nice looking. Living room and kitchen are such a bonus if your going with a big family as there is so much space. There was 6 of us but had so… Read Full Review

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★★★★☆

“good enjoyable stay”

Written on: 19/10/2016

first time we have used villa plus, i have to say we had a very pleasant surprise. we stayed at villa magno in alcudia majorca. we had a 3 bedroom villa with 2 bathroom and a sun trap of a balcony, with more than enough room to easily get 6 sunbeds in. it had all the home comforts, washing machine , dishwasher etc, tv with all english tv freeview channels, it was very clean, cleaners came in 2 or 3 times a week with a towel change, pool was cleaned and checked twice a week. we were that… Read Full Review

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★★★★★

“absolutley brilliiant villa”

Written on: 24/09/2016

i have just come back from a villa plus holiday and from start to finish it went perfect. villa plus were very good to deal with and the villa i booked was flooded the week before i was to arrive so another villa was allocated and it was very very good perfectly clean and everything it said in the description was true i would recomend this company and will using villa plus again there was nothing i could say was wrong with the treatment we got… Read Full Review

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★☆☆☆☆

“Villa Plus Service”

Written on: 09/09/2016 by 131Dudley (1 review written)

Recently visited a villa plus villa in fuengirola. after 3 days the power blew. The first guy who came to have a look told me that as a water bottle had been suspended (by the villa people) over a large electric motor this caused the short. He said that this could have caused a fire. Quite worrying as it was next to two propane gas canisters. Took 24 hours to fix during which we had no water at all (6 hours without power) Villa plus did not give a stuff about the danger, and the guy they sent… Read Full Review

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★★☆☆☆

“Villa Leukolla - No aircon and shower problems”

Written on: 28/08/2016 by PerrieLambert (1 review written)

If you are planning to stay at Villa Leukolla then be prepared for no aircon in the kitchen or living area. There is an aircon unit in the living room but its not connected during summer months - absolute madness! shut all the outside doors and leave the aircon on in the bedrooms all day and the living area becomes slightly more bearable, but the heat in this area spoilt our holiday! Worse still, the showers merely trickle with water - something the Villa Plus representative couldnt fix for… Read Full Review

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★★☆☆☆

“Villa Altis Park, Montechoro, Algarve dirty and noisy !”

Written on: 25/07/2016 by DLA66 (1 review written)

From the lovely photo's on the web we thought we were in for a fabulous family break. Turns out we couldn't speak across the pool or Villa to Villa as we had the noisiest road running behind. The detached villa had an empty house, very run down, next to us and it was so bad the children were afraid to go back to the villa when we were at the pool during evening hours. The pool was lovely but the surrounding area was pure white walls and a white tin top on the wall for privacy but we felt like… Read Full Review

43Capstan's Response to DLA66's Review

Written on: 02/08/2016

Hi, was this the 'Villa Atlis Park' with the five inter connecting villas with private kidney bean shaped pool or the one large villa with rectangle private pool?

Thanks

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43Capstan's Response to DLA66's Review

Written on: 02/08/2016

Hi, was this the 'Villa Atlis Park' with the five inter connecting villas with private kidney bean shaped pool or the one large villa with rectangle private pool?

Thanks

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43Capstan's Response to DLA66's Review

Written on: 02/08/2016

Hi, was this the 'Villa Atlis Park' with the five inter connecting villas with private kidney bean shaped pool or the one large villa with rectangle private pool?

Thanks

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★★★★★

“Great Reliable Helpful”

Written on: 03/07/2016 by CadenceSchmidt485 (1 review written)

Used them 3 times now in Spain, Crete and Rhodes exellent company with well maintained villas thar are locally owned. Experience of villa plus service reps and responsiveness to queries or specific needs is great. Also local owners are picked well. I recommend villa katia faragi in crete where we were made particulaly welcome by the owner Costa and his family… Read Full Review

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★★★☆☆

“Villa Cambra Moraira”

Written on: 10/06/2016 by Warwick-Smith (1 review written)

Smaller villa (3 bed), great location not far from town, decent pool. The 3 downsides were the covered seating area outside that we specifically needed was poor, it was a bamboo/reed screened affair that badly needed replacing. To be fair the rep brought us another umbrella & stand which was appreciated. The wi fi was poor quality and had to be reset several times a day, worst part was the electrics - the circuits went off at least once a day leaving the place in darkness. Even blew when… Read Full Review

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★★★★★

“Everything you want from a villa”

Written on: 28/05/2016 by Hernandeznt313 (1 review written)

This was my first villa holiday. Villa Plus was recommended to me by someone who had used them 3 times. The villa in the Algarve was exactly like in the photos, absolutely lovely, well equipped, beautifully furnished and well kept with gorgeous garden. There was a lot of useful information left in a folder, plenty of books, and everything we could possibly need. Sadly Villa Plus could not control the weather, but we had a wonderful week nonetheless. The cleaner came midweek to change the… Read Full Review

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★☆☆☆☆

“totally disgusted”

Written on: 13/05/2016 by Ellis358 (1 review written)

We booked a holiday and paid a deposit to villa plus for a villa in the Algarve this August. The balance for the holiday is due on Monday. Sadly one of the party was diagnosed with cancer very recently and will not know whether she will be able to travel for another 10 days. I called Villa plus to notify them of this and ask if they could wait one more week until we know what surgery and chemotherapy she will need and hence whether she will be able to travel in August. I was given a flat no and… Read Full Review

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