Had this fridge freezer 5 months now and it started making a very loud cracking sound after a couple of weeks,the cracking is every few minutes.sometimes though you might have peace and quiet for a good 10 minutes,it has even woke me during the night.would i recommend this product to a friend.....yeah when my dog gets its pilots licence.....

Hotpoint Rfa52P purchased from dixons online april 2009

has been making a banging noise about every 15 minutes for the last 3 weeks. It sounds like someone throwing a stone very hard against my front window.

I called dixons helpdesk as they were the retailer, and they tell me this is normal due to the frost free and the noises will last about a month and re occur every 6 months . waranty runs out in 4 days. dixons say they will charge me a feee of £45 +vat if they send an engineer out and he cannt find a fault !

so my advice would be do not buy this model as it aparantly has a very well know issue that i am experiencing.

Hotpoint Fridge Freezer - RFA52P
We've had our fridge freezer for about 2 1/2 years and 2 of the 3 shelves are now broken! We are only a small family of 3 so l would expect it to last a little longer. Hotpoint customer service have been very disappointing! Why can't they send me replacements via the post? They would rather send an engineer and charge us £110 for the call out and we may still be charged for the replacement shelves.
Am l wrong to expect a frigde freezer to last more than 3 years?
I won't be buying any more hotpoint products in the future as l'm not overly pleased with my dishwasher either! It might work out better value to just buy another freezer?