Hotpoint BF72 Reviews

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Hotpoint BF72
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

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Latest Reviews

“My Hotpoint BF72 broke down after 18 months. On...”


written by Not4Long on 08/04/2004

My Hotpoint BF72 broke down after 18 months. On average, it was used about twice a week during this time. Despite the Hotpoint website promises, aftersales service/support has been virtually non - existant.T hey have very few engineers - it requires 7 to 14 days to get an engineer to visit; our machine has been broken down since 14.02.04 and we are still waiting for a part to come from Italy, no delivery date is available & Hotpoint service centre will not chase it up!
Our machine is covered with Hotpoint's extended warranty through Domestic & General insurers. This was a mistake; had we not taken out this warranty, Hotpoint would have given us a replacement machine by now. So beware and take note of reliability figures produced by Which? magazine.

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