House Network Reviews - www.housenetwork.co.uk

★★★★★
4.7 / 5
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Latest Reviews

★☆☆☆☆

“I paid for a premium letting package. Problem 1) I was...”

Written on: 17/11/2017 by Northgo322 (1 review written)

I paid for a premium letting package. Problem 1) I was told on the phone before I purchased that a local agent would keep hold of the house keys. Instead, they installed a key safe at the property WITHOUT my consent and left the keys in there. Problem 2) They didn't communicate properly with the tenants about my guarantor requirement. When I challenged my agent, she started making things up which were untrue. Problem 3) The advertised that they would provide a "professional tenancy… Read Full Review

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★☆☆☆☆

“waste of money!”

Written on: 16/02/2017 by snodagrin (1 review written)

we had our house for sale with them for months,money up front of course...all we really got was a couple of weekly e mails with statistics on,as far as selling the house went,we had to revert to a high st agent. I wouldnt reccomend - a fair bit of money for nothing really… Read Full Review

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★★★★★

“Efficient and Friendly Service”

Written on: 25/08/2016 by patrickgale (1 review written)

A very efficient and friendly service - the online portal works and is pro active in promoting actions necessary to a smooth process. Good co ordination between sales and legal… Read Full Review

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★★★★★

“Simple swift service”

Written on: 09/03/2016 by Jarnold21767 (1 review written)

We just had a great experience using the Housenetwork. It was our first time using an online estate agent and we would not hesitate to use them again. The staff were efficient at all times, friendly yet professional and always made us feel like ours was the only case they were dealing with. If we had a query it was always dealt with promptly and we were kept informed at all times. I would highly recommend them… Read Full Review

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★★★★★

“Excellent Service”

Written on: 14/02/2016 by AngelaK6 (1 review written)

I have used Housenetwork 3 times and I am still very impressed with their service. They are so much better than a normal High Street agent (open longer hours, constantly update you and email updates) and much better value for money. The staff are very helpful and friendly and always kept me updated. I have already recommended them to friends… Read Full Review

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★★★★★

“Fast and easy”

Written on: 25/01/2016 by 478James (1 review written)

Sold within 2 weeks! I found the service to be really quick an efficient. I would always know immediately when somebody wanted to view the property and was able to easily get them all booked in around times to suit me. I knew I could always call in to speak to someone directly and the response times to queries on-line were fantastic. All in all it was a really helpful, professional service that I would recommend to anyone. … Read Full Review

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★★★★★

“BRILLIANT & FIRST CLASS SERVICE”

Written on: 19/01/2016 by GAZZA56 (1 review written)

Used house network for the first time to buy a property off them brilliant and first class service would never use a high street estate agent again will recommend them to family & friends in the future… Read Full Review

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★★★★★

“A great experience”

Written on: 08/01/2016 by BrynnCarr20 (1 review written)

Fantastic professional and efficient experience with a sale agreed in 3 days. Even once the sale was agreed our dedicated advisor kept on top of the process every step of the way keeping us informed with weekly catch up calls at a time convenient for us. The fixed fee saved a considerable sum against quotes from high street agents of between 0.9% and 1% plus VAT and we received a further discount on the £599 fixed fee as we were introduced by friends who had used the service too. We would… Read Full Review

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★★★★★

“Excellent company, brilliant service”

Written on: 08/01/2016

I had never used an online Estate agency before, so I was a bit worried about how it all worked. However from start to finish House Network were absolutely brilliant. Previously I had the property on with a normal estate agent and we got hardly any viewings. Within 3 weeks with House Network we got loads of viewings and the house was sold for a great price. At every step of way House Network provided excellent support and communication. I got plenty of notice for each viewing and feedback… Read Full Review

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★★★★★

“Would definitely recommend HouseNetwork ”

Written on: 07/12/2015

We have just sold our house though the Housenetwork and they have been fantastic. I would definitely recommend them to people. They saved us tens of thousands of pounds and were highly professional. The photos they took of our house were brilliant, they answered the phone promptly and dealt with queries quickly and efficiently. Never going to use a high street estate again!!… Read Full Review

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★★★★☆

“Great but do your homework”

Written on: 10/11/2015 by HeatherLondon (1 review written)

This was my first time selling a property, and overall, I was very pleased with House Network. I opted for a premier negotiator package. PROs: Fantastic customer service, simple and easy-to-use online platform & 100% control over how my property was marketed and sold. Doing the viewings myself was extremely beneficial and allowed me to make an educated decision on who I felt would be reliable/keen enough to follow through with buying my property. CONs: **Lack of sales negotiation strategy… Read Full Review

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★★★★★

“Great value and service”

Written on: 31/10/2015 by tuloula (2 reviews written)

I am really glad that I chose to use Housenetwork. They have been professional and helpful throughout what turned out to be a fairly arduous property sale; my requests were always followed up on quickly, and I found the online system easy to use and very efficient. Of the potential buyers who came to view the property, several mentioned that they preferred being shown around by the owner instead of a clueless agent. I don't feel that I have lost out at all compared to a traditional agent, and… Read Full Review

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★★★★★

“Excellent service Speedy sale”

Written on: 31/10/2015 by WendyB74 (1 review written)

I was unsure whether to use an online agent or high street so I spoke to both. I chose house network as the initial guy I spoke to was really helpful in answering my questions and made me feel I could trust them to sell my house. I live 300 miles away from where the house was being sold so was concerned about conduction visits etc however with the support of the sales team we agreed time and dates which suited me and all viewings were completed. I was warned by high street agent that… Read Full Review

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★★★★★

“No brainer!!”

Written on: 19/10/2015 by tarunsawhney (1 review written)

Initially I was very apprehensive with appointing an Internet agent to market my house as it was a bit disruptive for me but my concern faded straight after the first visit when the person I dealt with from House Network came over to take pictures. The house was on the market in under 24 hours across all major property websites and my phone started to ring straightaway. Mathew who was our personal negotiator qualified the viewers before arranging the viewings and kept us informed regularly. The… Read Full Review

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★★★★★

“ Brilliant service ”

Written on: 14/10/2015 by Lucyj12 (1 review written)

Fantastic service. Can't believe how efficiently and smooth the sale went. Really pleased with the money we have saved. Thank you House Network… Read Full Review

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★★★★★

“Great value, great service”

Written on: 12/10/2015 by tommackley (1 review written)

Highly recommended both as a house seller and as a buyer! The selling process was easy. You have to do the viewings yourself but this is an ADVANTAGE! If you do just a little bit pf preparation you can give a far better viewing of your home than any agent. You will know the history of your house and its neighbourhood. You can explain all the good stuff with confidence and honesty. As a buyer I preferred to view HouseNetwork properties because I could usually arrange evening & weekend… Read Full Review

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★★★★★

“excellent service. ”

Written on: 09/10/2015 by mrprt86 (1 review written)

We were very happy with the service provided by Housenetwork, they were very helpful and kept us updated. We didn't expect this kind of service from an online estate agent so will definitely recommend to friends and family and come back to you in the future for further property needs. Everything exceeded my expectations from an online estate agent. … Read Full Review

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★★★★★

“The service was first class and it couldn't be...”

Written on: 05/10/2015 by philbamping (1 review written)

The service was first class and it couldn't be faulted. From the initial introductions and photographs, we were provided with regular updates, regarding potential buyers, offers and finally the selling process with solicitors. We didn't have to chase once for any information. House moving is stressful enough as it is, so to take out this complication was a great relief. Thanks to all involved at HouseNetworks… Read Full Review

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★★★★★

“Selling your own house - you can with House Network”

Written on: 26/09/2015 by ugDuffy365 (1 review written)

We had previously been on the market for some time and to an extent has left the estate agents to get on with it, but this left us without any data or evidence on which to base our marketing and selling decisions. We found that the feedback through House Network, both in the form of enquirer/viewing feedback and web stats has been particularly helpful to our sales strategy. I also quite liked meeting with enquirers to get first hand ideas of the selling potential and how that feedback could… Read Full Review

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★★★★★

“Don’t feel nervous about it, Just do it.”

Written on: 24/09/2015 by GavinTh (1 review written)

I was a bit sceptical to try an online estate agent, but I’m glad I did as they saved me thousands in extra and needless fees. I was going to use a main high street estate agent, but after looking at the contract that they tried to get me to sign I thought there’s no way I’m going to sign that, so I looked online for alternatives. Housenetwork offered a good package and after looking online at reviews I decided to try them. No sole selling rights contracts to sign, I just paid upfront… Read Full Review

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