Mott's Miniatures www.minishop.com

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Mott's Miniatures www.minishop.com
★★★☆☆
3.4
From 1 review
60.0% of users recommend this
Click here if this is your business

  • Customer Service

  • Quality of website

  • Value For Money

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“Odd Customer Service, But happy with products!”

★★★★☆

written by 431Smith on 26/04/2018

I was really worried about my order when I got a weird google message attached to the confirmation of my order, saying that Google could not confirm the message was not spam. I emailed the company, and the reply said: The terms of the sales contract state that customers are not to call or email us to check the status of their order. They said to check your link to your order, but it really told me nothing about when my order would arrive. I do think it is odd that you cannot email to check on your order status. I got worried after reading some very unflattering reviews, but I am happy to say I did receive my items less than weeks after placing my order, but honestly it was worth the wait...the patio umbrella from German and the fancy ceramic brackets were both really awesome. I would order from them again.

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