On Sale Bridal www.onsalebridal.com

I ordered a dress for my summer wedding and am now looking to sell it. It came too late for the wedding so I had to make a last minute second wedding dress purchase. There was no phone number to call and slow answers to emails which didn't resolve the problem. It added a lot of stress and tears to my wedding planning. I would not recommend using this site.

On Sale Bridal is a joke! My bridesmaids ordered their dresses a long time ago and were supposed to have them by September 24. My wedding is October 31... no dresses yet. No responses to email. The phone number listed doesn't work and the website is often not functioning. My bridesmaids have sent over 30 emails in total and haven't rec'd the courtesy of a response. DON'T EVER ORDER ANYTHING FROM THIS STORE! They get a ZERO for customer service, a ZERO for value, a ZERO for quality. Onsalebridal.com has single-handedly ruined my wedding.

Maybe I got lucky, but I got my dress from On Sale Bridal on time. I got 2 emails one saying when the dress will come and one once it was shipped that had tracking number where i could track my package. The dress got here nicely packed and actually 2 days ahead of the quoted time they gave me.

On Sale Bridal sucks. Bridesmaids have been waiting for 17 weeks to get their dresses. Two of the Six received them. And of course there is no phone number, and nobody to call. We used to receive emails (when we wanted to purchase the dresses). then that person disappeared too. We have 5 weeks before the wedding, and no idea when they will come in. NEVER use OnSaleBridal.com. They are worthless.

I had written them FIFTEEN emails asking where my dress was (it was already a month late). They did not provide me with a telephone number and NEVER respond back to mail. When I had written my final email saying that I had cancelled the order through my credit card company, they replied 2 hours later saying the dress was shipping out the same day. I wasn't able to be a part of the wedding party because of On Sale Bridal!

My bridesmaids ordered their dresses from this company and never got their dresses. Now, the girls will not have the dresses I wanted them to wear. Luckily, I'm not a bridezilla, or I'd chase these idiots down!!

On Sale Bridal are an absolutely terrible company. Regret ordering from them!

I had to file fraud at my bank against On Sale Bridal because they NEVER responded to numerous emails, no working number to call them, live chat never works and it is now 3 days before my wedding with NO DRESS!! Buyers beware

Do not order from On Sale Bridal. I was promised the alfred angelo bridesmaid dress that i ordered in february would be delivered by the end of april. I have not received yet and am unable to contact anyone via email. Their live chat is NEVER on. I called the number that is listed on my credit card statement when i got billed and the number is out of service. I had to do a fraud alert on them. I now have to fork out three times as much money to get the bridesmaid dress in time for the wedding.

They did not respond to me on time, ignored my emails, mailed the dress out late, and sent the dress after I cancelled the order. Good luck trying to contact them. They have no numbers and vague email addresses. Chat service never worked.