The Crop Shop, Norwich Reviews

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★★☆☆☆
2.3 / 5
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Latest Reviews

★☆☆☆☆

“Absolutely Awful”

Written on: 11/12/2021 by MadelynnEgan421 (1 review written)

The boss is the rudest person ever. was not provided with what i wanted. had to pay so much for literally no difference to my hair. DONT GO. YOU WOULDNT WANT TO RUIN YOUR DAY… Read Full Review

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★★★★★

“Excellent ”

Written on: 15/05/2021 by Jacob43 (1 review written)

I have been a customer at the crop shop for many years, I don't plan my haircuts, it's a "I need a cut"so, the walk in works for me. A different stylist every time, and never a bad experience. I thoroughly recommend this place, they have made the salon Covid safe, much work and expense has gone into this… Read Full Review

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★★☆☆☆

“First and last”

Written on: 16/12/2020 by Cunningham426 (1 review written)

Today had highlights took hours to pull through, then about 20mins under lamp, usually takes at least 45 mins. Showed how I wanted my hair styled and after saying they were experienced she managed to cut and dry my hair into a style that had no resemblance to the pictire I had shown. Having had my hair cut into this style before I know it is not complicated. Look like iv'e had a basin cut. I understand people have to gain experience but not at full price. Will absolutely never go there again… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE!!”

Written on: 12/09/2020 by 1984Peacock (1 review written)

IF YOU WANT TO DESTROY YOUR HAIR - VISIT THE CROP SHOP! IF YOU WANT THE WORST CUSTOMER SERVICES EXPERIENCE - VISIT THE CROP SHOP! I had my hair coloured here and it was bleached twice over a short period of time and paid £140 without obtaining the results I wanted and instead was left with severely damaged orange streaky hair and not the desired colour I wanted. Disgruntled, I called and requested to speak to the manager and was handed over to the colourist who did my hair - who is NOT the… Read Full Review

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Shrewburyshrew's Comment

Written on: 22/09/2020

how shocking

have you photos.
ask the salon you tested you hair if they would mind putting this in writing.
then take the crop shop to the small claims court

good luck !

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★☆☆☆☆

“Waiting forever”

Written on: 18/11/2019 by Sarah49 (1 review written)

Tried to get haircut today so walked into crop shop to be told there would be about an hours wait. One and a half hours later I was no where near even getting a shampoo! Staff did not appear to be in any hurry and always managed to sneak outside for a quick cigarette!! Observed several potential clients walk away, surely not good for business!! Will never go back or recommend!… Read Full Review

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★☆☆☆☆

“Worse cut ever!!”

Written on: 25/03/2019 by ChristinaCarr490 (1 review written)

So I walked into crop shop on Thursday afternoon, there was no queue like normal which I though was odd as there is always a queue, well after my hair cut I can see why now! I have used Crop Shop loads of times & can honestly say I have never had a bad hair cut but this cut on Thursday is awful, my hair has not been layered like I asked & the length is awful & I was very particular when stating what I wanted the length to be!! My hair is not even, too thick as wasn’t thinned out like I asked… Read Full Review

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★☆☆☆☆

“Terrible service - Never again”

Written on: 21/01/2019 by Minaidou (1 review written)

Just had a the worst hair salon experience in my life. I had booked a ladies hair cut and blow with a selected stylist for the 21st Jan 19 at 18:15. They called me on the day to let me know that the stylish was not available, so I said that it is fine if another hairdresser cut my hair. On the day, the hairdresser "washed" my hair with cold water, she was really in rush that she didn't really apply the shampoo, conditioner and mask along my hair, but just on the top. The whole wash took less… Read Full Review

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★☆☆☆☆

“Hair cut roulette !”

Written on: 16/11/2018 by Whitehead261 (1 review written)

I have been to the crop shop several times as the walk in ethos works with my shift work and unorganised life ..... mostly I am happy with the results and once I have walked of there absolutely over the moon !! This time though ..... I definitely hit the wrong end of hair joy. I did not want anything major or hard work. The girl who I got seemed very uninterested in all of it. Twice I had to tell her that my hair was uneven and a mess. I showed her a picture of what I wanted which seemed to… Read Full Review

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★★☆☆☆

“DYE DISASTER”

Written on: 17/10/2018 by Bryant103 (1 review written)

WOULD GO THERE FOR A WASH AND A TRIM BUT NOT A FULL HEAD OF COLOR STAFF WHERE FRIENDLY AND ACCOMMODATING BUT I DINT GET WHAT I ASKED FOR , TOOK IN A PICTURE OF WHAT I WANTED( A DEEP REDDISH BROWN ) AFTER ALMOST TWO HOURS IN A CHAIR AND TWO DIFFERENT DYES , I CAME OUT FEELING GOOD BUT WASN'T TO SURE WITH THE COLOR AS WAS MORE OF A HYBRID BURGUNDY ORANGE ( AS THEY DID THE HIGHLIGHT METHOD ON MY PREVIOUSLY BLEACHED HAIR ) BUT AS THE STAFF WHERE GREAT I DIDN'T WANT TO CAUSE A FUSS I… Read Full Review

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★☆☆☆☆

“My daughter took my poor granddaughter for her first...”

Written on: 24/05/2018 by gobnaitleech (1 review written)

My daughter took my poor granddaughter for her first trim, asked for her fringe too be trimmed just above the eyebrow and they cut it just under her hair line, it looks terrible!! please everyone don't go there, they honestly don't care!Rang back when they had done this and spoke too the person I dealt with, what a joke, she didnt care at all and thought it was funny, and shes the manager!! what a joke!! one day hopefully someone will get hold of her hair and make her even more beautiful than… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 20/05/2018 by Norfolkbear (1 review written)

I walked in no one waiting asked for a trim despite staff sitting around and outside smoking was told I could wait until someone became free. Walked out and found The City Barbers in Bridwell Alley bet hair cut ever been going back since. SO THANKS FOR GREAT CUSTOMER SERVIE CROPSHOP I WILL NOT BE COMING BACK… Read Full Review

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★★☆☆☆

“Boss is an arrogant arse!!”

Written on: 20/01/2018 by Holdenrv433 (1 review written)

Took my daughter in for her first haircut. It's my second experience of the arrogant excuse for a man that is the boss. Yes the place isn't the cleanest and yes the staff could appear a little more professional but with a boss like the one they have it's no wonder he has any staff! The guy who cut my daughter's hair was excellent but the whole experience was influenced by the rude and arrogant boss. He is clearly a bully as he showed up a young girl who he shouted at in front of everyone! This… Read Full Review

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★☆☆☆☆

“I went in for my hair cut and my hair is all different...”

Written on: 03/01/2018 by uyPerez110 (1 review written)

I went in for my hair cut and my hair is all different lengths when I ask for all one length. Staff are rude just sit there on their phones and not polite when doing your hair.The “hairdresser” excuse for my hair being all different lengths was because my hair is so thick such a poor excuse never going again and I also don’t recommend to anyone else… Read Full Review

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★★★★★

“Very happy with haircut”

Written on: 21/10/2017 by Sunfiresimon1973 (1 review written)

Walked in just after 3pm today and was greeted by a lovely lady with orange coloured hair and friendly smile. She cut my hair very well, chatty and pleasant to talk to. Very happy with my haircut. Will ask for her again when I go there again… Read Full Review

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★★★★☆

“Georgia is a real asset to The Crop Shop”

Written on: 20/09/2017 by 152Vaughn (1 review written)

I saw Georgia yesterday Sunday 17 Sept 2017, she is a very pleasant,confident and professional hairdresser. She gave me good advice and coloured my perfectly. Thank you so much Georgia. I would definitely recommend her to my friends… Read Full Review

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★☆☆☆☆

“Unprofessional Salon ***RUDE***”

Written on: 05/08/2017 by JadeH88 (1 review written)

Had my hair done yesterday here at crop ship (full head of colour) I normally have highlights but with my hair being so light I thought it would be easier to have the colour all over ... I wasn't asked for a patch test before or I didn't ask for a TONER to be used on my hair either. Well my hair was dyed WASHED and then a TONER used for me to sit down and realise my hair had gone a gray/green at the root I had a bright white line round the front of my face to which the rest of my hair was a… Read Full Review

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★☆☆☆☆

“It was terrible ”

Written on: 08/05/2017 by fpYoung67 (1 review written)

Been a few times due to the easy nature of not having to book ahead of time. The place is dirty. The staff are clearly untrained. The quality of the haircut is average at best. Some staff can barely speak English. However it is cheap. However I opted for a more up market firm after one Eastern European lady accused me of not paying her last time I visited. She did cut my hair previously, but that had been over 3 months ago,and I definitely paid. I asked if she had cctv so I could prove my… Read Full Review

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★☆☆☆☆

“Not worth your time ”

Written on: 02/05/2017

Not worth anyone's time going for a haircut!! The boss is extremely RUDE! Iv witnessed him making a number members of staff cry! He's rude, horrible and a bullie!! The girls and boys who work there are really nice all friendly!… Read Full Review

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★☆☆☆☆

“Rude service”

Written on: 01/05/2017 by MarlonBaird1966 (1 review written)

Very poor service here and I found the hairdresser very rude. I'd rather go somewhere else and pay more for a better service. I won't be coming here again… Read Full Review

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★☆☆☆☆

“Wrong opening hours ”

Written on: 26/04/2017 by 1971Gordon (1 review written)

This is my second time going to CropShop this time hours and 10 minutes before they shut and I've been turned away. I have been told that they dont accept customers hours and half before the shut. Maybe they should change the opening hours on their websites. I traveled 10 miles and paid for car park twice and still haven't managed to have a hair cut!… Read Full Review

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