Sussex Model Centre www.sussex-model-centre.co.uk

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Sussex Model Centre  www.sussex-model-centre.co.uk
★★★☆☆
2.9
50.0% of users recommend this
Click here if this is your business
  • Customer Service

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  • Value For Money

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“Unbeatable service.”

★★★★★

written by on 11/10/2021

This is how a model shop should be and on top of that the service and advice there is second to none. I would not go any where else.

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“Good service”

★★★★★

written by on 23/12/2015

I've just read a few reviews about SMC, they don't seem too good. My experiance couldn't be more differant. Living in SW France it is almost impossible to find a good model shop. I know when I phone up SMC they not only have all the parts I want but are much cheaper, including P&P than my 'local' (50 miles away) model shop. The service could not be any better, I order the parts, read out my card number, then normally 3 days later (once it was 4 days)the parts are delivered. They always answer any question I ask over the phone no matter how trivial. If someone there could speak French you would have a lot of French costumers.

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Chrisvill02's Comment

Written on: 03/04/2016

Very bad service visited sussex model centre for spares did not have them in stock and found that customer service by one young man to be very rude really should not be servicing customers I feel,

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“O.a.p novice”

★★★★★

written by Cawlin on 19/11/2015

Since retiring I have bought several models from them over the past few years,visiting the shop in person.Invariably I have to go back to them for explanations on how to program or operate the high tech stuff.It does not matter who I see,they explain it fully and do not talk down to me. I had li- po charger I could not get to work, it was in fact faulty and they exchanged it without quibble.

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“Returning customer”

★★★★★

written by JohnF3F on 25/09/2012

I used SMC quite a bit back in the 80's and 90's. I have now returned to RC aircraft flying, so I decided to get a Fun Cub to get my thumbs back into shape. Ordered from SMC due to previous experience and price. I phoned to check stock and got an even more helpful reply than before and received the, well packed, kit 2 days later with delivery costs of only 3.99. They were good in the past - they are even better now!

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“Since I bashed ABC Modelsport after my terrible...”

★★★★★

written by wolw on 02/11/2006

Since I bashed ABC Modelsport after my terrible experience with them, I thought I'd write something positive. My experience with Sussex Model Centre is only of the good kind, they reply in hours when you send them an e-mail. When something is not in stock, it's clearly stated on their website and shipping is roughly £10 cheaper than the other hobby shops.

A pleasure to do business with. As a matter of fact I'll pay them a visit the next time I visit my sister (who lives in England). My next £300 order will will be with Sussex Model Centre.

Peter

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