PurelyGadgets Reviews - www.purelygadgets.co.uk

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★★☆☆☆
2.2 / 5
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Latest Reviews

★☆☆☆☆

“SAD RIP-OFF MERCHANTS”

Written on: 29/04/2013 by jaynedean12 (1 review written)

Ordered an item and sent straight back as it was the wrong one. They have no phone number and have they have never responded to the 10 or so polite emails I have sent them. TIP: If you ever have to send anything back to these clowns - DON'T - sell it on Ebay and at least you'll get some money back. I'm at least pleased that it's obvious to anyone with half a brain that all the 5 star reviews of this company are fake and they'll be out of business soon… Read Full Review

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★☆☆☆☆

“Really (purely) Awful”

Written on: 15/03/2013

They are a shambles. Ordered some "instock items", credit card debited immediately, items didn't arrive after 5+ weeks, still awaiting refund after cancellation of said order six weeks ago. First the telephone number went, then the contact page on the website. A completely amateur operation if I'm feeling charitable, but one suspects it is rubbish. I'm not impressed that they seem to sell on Amazon. It says (in bold) on the Amazon site "Your credit card will not be charged until the order has… Read Full Review

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★☆☆☆☆

“DON'T USE THIS COMPANY!”

Written on: 20/11/2012

Ordered a phone through the Tesco website in September and paid over £250. Was told it would be delivered in 3 - 5 days. To date, no phone and no refund, despite numerous calls and emails both to PurelyGadgets and Tesco Direct, who basically aren't interested as long as they're getting their fees for putting this company on their website. As of yesterday, the phone was still showing as 'In Stock' on their website and a Sales Hotline operator assured me that it was in stock, ready for… Read Full Review

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★☆☆☆☆

“"In Stock" scam still continues at PG”

Written on: 22/08/2012 by finite-patience (1 review written)

I ordered the Samsung Galaxy 3 from Purely Gadgets via Tesco website. PG claimed SG3 is in stock and delivery in 2-5 days. 2 weeks later the order status is still "processing". The stock status is a lie (told none available by PG on phone) and that seems fraudulent to me. From other reviews it seems this is common practice at PG. And they are still showing SG3 in stock despite telling me different by phone. They also say "Top 3 Reasons Why You Should Buy From US: ... In stock means in stock… Read Full Review

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★★★★★

“Very impressed”

Written on: 04/02/2012

Really good communication from the outset and a straightforward transaction (got a good deal too!) Very pleased with the speed of delivery; thank you, I will use you again!… Read Full Review

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★★★★★

“Purelygadgets Purelyexcellent”

Written on: 20/12/2011 by Yvette.U.K. (1 review written)

I cannot praise purelygadgets enough, this company is excellent. I ordered my smartphone on Saturday and I had my goods on the Monday, they kept me informed even emailed me to tell me the time the phone would be delivered. I found this company by mistake, best mistake I've made the prices are excellent, delivery excellent and customer service excellent a 1st rate company. I will be directing all my family and friends to purelygadgets I just wish I had found this company earlier. Yvette… Read Full Review

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Jaynedean12's Response to Yvette.U.K.'s Review

Written on: 29/04/2013

Yet another fake review by Purely Gadgets

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★★★★★

“Repeat customer born!”

Written on: 07/07/2011 by daveharper1 (2 reviews written)

I ordered the xoom firstly from simplyelectronics.net and then cancelled the order(seem my other review)so, I was fairly nervous spending the relatively large dollop of dosh with another online shop. Oh how fickle fear is! Within 1 phone call and one order later I had hoped and prayed i hadn't made the same mistake again. I was promised the xoom the next day (oh yeah?) and so patiently / impatiently waited the next day for the arrival of my new toy.They 'promised' it's arrival between 2.45 and… Read Full Review

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★☆☆☆☆

“I placed an order on a Monday, an e-mail was sent out...”

Written on: 02/12/2010

I placed an order on a Monday, an e-mail was sent out saying my product would be with me in 2 to 5 days. On the 4th day I tracked my order only to find that it was still in processing, I e-mailed to ask why, and was it out of stock,although it clearly stated it was in stock when I placed the order, I was told the logistic dept were very busy and not to worry as I had been allocated a product and it would be dispatched mid to late the following week. A week later I recieved an e-mail stating… Read Full Review

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★☆☆☆☆

“I ordered a pair of shure srh440 headphones which at...”

Written on: 13/08/2010 by Gordain (1 review written)

I ordered a pair of shure srh440 headphones which at the time according to there web site were in stock ,also received a conformation email saying i would have the item within 2 to 5 working days ,on the fifth day of the week (Friday) still no headphones so sent them an email, the response was that due to the backlog in logistics it would take a bit longer than usual.
It is now Friday of the second week still you guessed it NO HEADPHONES
I have asked for a refund according to them will take 3… Read Full Review

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★☆☆☆☆

“If something goes wrong, the customer service at...”

Written on: 16/10/2006 by john yeomans (1 review written)

If something goes wrong, the customer service at PurelyGadgets, from there on in, is appalling: they just can't cope with interacting with customers. 10 weeks of pure disaster stories; still no working product. They are totally driven around their systems; almost impossible to get them to accept they have problems… Read Full Review

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