The Wedding Veil Shop Reviews - www.theweddingveilshop.co.uk

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★★★☆☆
3.1 / 5
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Latest Reviews

★☆☆☆☆

“No reply to emails about returned item”

Written on: 10/11/2019 by fdMcLain325 (1 review written)

Extremely poor customer service. There has been no response to several emails asking for confirmation that they had received an item I had returned. Still no refund. I would not order from this company again… Read Full Review

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★☆☆☆☆

“Wrong Item”

Written on: 07/03/2017 by sarahlouise_w (1 review written)

Unfortunately the wedding veil shop sent me a different tiara from which I ordered… Read Full Review

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★★★★★

“Great value good quality veil”

Written on: 10/07/2014 by qqMcDaniel298 (1 review written)

I spent months searching for a chapel length veil with crystals in bridal shops, with the cheapest veil being almost £200 which was way above my budget. I found The Wedding Veil shop online and decided to order a custom made veil for £54, not expecting the quality to be anywhere near that of the bridal shop veils, but willing to take a chance! It states online that production would take up to 14days. I phoned the shop on day 14 to check the progress and was really pleased when the shop… Read Full Review

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★★★★★

“Beautiful veil”

Written on: 26/04/2013 by Holz24 (1 review written)

After trying on one veil in a wedding shop I knew which one i wanted A cathedral length with diamontes One bridal shop said it would cost £100 another said £250 for what i wanted That was way out of my budget So I started looking around and came across this website I looked thru it and thought it was good. There are veils u can buy already done or u can customise one U can have any colour u like, any length, one tier or more, the edging how u want and add diamontes or what u want. So I… Read Full Review

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★★★★★

“Excellent value for money”

Written on: 17/10/2011 by Rosewood4 (1 review written)

I was a bit dubious about using this company after reading mixed reviews on the internet but since the veil I wanted was £100 cheaper than in the shops, I decided it was worth a go and I'm glad I did! The website states to allow four weeks for delivery but mine came within two (although wasn't custom made so that may have accounted for it slightly). It came nicely presented with a bag in which to store the veil as well as some general care tips. The veil itself is beautiful; brilliant… Read Full Review

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★★★★☆

“I just got the veil and I love it. Fabric is soft like...”

Written on: 06/05/2011

I just got the veil and I love it. Fabric is soft like the one in the shop I saw, I got the 72" chapel lenght veil and saved £100.
I was supposed to get it delivered 2 weeks ago, so I had to contact the shop via phone and email a couple of times to get updates. People were nice on the phone. I received an email confirmation 2 days ago to advise that the veil had been posted and got the veil the next day… Read Full Review

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★☆☆☆☆

“Terrible, cheap rubbish quality. Rubbish customer...”

Written on: 18/03/2011

Terrible, cheap rubbish quality. Rubbish customer service. Avoid!!!!!… Read Full Review

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★★★★★

“Excellent Service! I am very surprised at some of the...”

Written on: 16/09/2010

Excellent Service! I am very surprised at some of the reviews that say otherwise. I spoke to a gentleman who was more than helpful. The veil itself was £100 cheaper than the one I liked in the bridal shop and you cant tell the difference. Would definitely recommend… Read Full Review

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★★★★☆

“I ordered a veil from wedding veil shop after reading...”

Written on: 03/08/2010

I ordered a veil from wedding veil shop after reading good reviews. My bridal shop wanted £250 for cathedral length, plain veil, one tier. For £100 i got two tier cathedral length veil with diamantes falling down the veil. The veil is beautiful and would highly recommend going for 'falling stars' with the crystals. It was a bit late and after reading the reviews below i started to worry. I would recommend the wedding veil shop, but i would give plenty of time. I ordered mine two months… Read Full Review

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★☆☆☆☆

“Terrible terrible customer service. The online...”

Written on: 14/07/2010

Terrible terrible customer service. The online shopping service is faulty and there is no sign of customer service at all. Very disappointed… Read Full Review

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★☆☆☆☆

“The customer service is absolutely atrocious. I had to...”

Written on: 12/07/2010

The customer service is absolutely atrocious. I had to call them over 40 times in the space of 3 weeks and emailed them about 10 times.
The quality of the products are also poor.

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★☆☆☆☆

“AWFUL customer services. Can never get a response!!!”

Written on: 24/06/2010

AWFUL customer services. Can never get a response!!!… Read Full Review

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★★★★★

“Brilliant customer service at the Wedding Veil Shop. ...”

Written on: 09/02/2009

Brilliant customer service at the Wedding Veil Shop. Even when I was unhappy with my first veil due to a muanufacturing fault they took it back and sent me a brand new one with no charge and no questions.

Wedding shop wanted £300 for the veil which I paid £75 for! Bargin!… Read Full Review

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★★★★★

“I bought a custom made veil, after discussing designs...”

Written on: 13/10/2006 by justine1 (1 review written)

I bought a custom made veil, after discussing designs with the lady at The Wedding Veil Shop, by e-mail. It arrived a week and a half later and was better than any I had tried on in the dress shop which were twice the price!… Read Full Review

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