London & Country www.landc.co.uk

London & Country www.landc.co.uk
★★★★☆
4.5
90.0% of users recommend this
  • Value For Money

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“Very Good”

★★★★★

written by danman111 on 25/02/2016

I intially rang them flustered about a urgent mortgage requirement and was told it was not possible, frustrated I hung up then rung back later to be offered one of the few lenders on the market offering what I needed, they saved my bacon

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“Excellent, invaluable service”

★★★★★

written by OasisM2059905 on 28/01/2016

The service I received was super excellent, the staff were honest from the beginning, they kept me well informed. I am a naturally anxious human being and they were able to reassure me and respond to my queries and requests in timely manner. They also seemed to have a good relationship with the lender as they were able to push things through and send queries which were responded to promptly navigating blockers/ barriers to progress. It took roughly 2weeks business days to get the mortgage offer, that excluding my delay to send supporting documents required by the lender. The staff I dealt with made me feel like I was their own customer and I liked the fact that I could see the staffs faces on my case tracking, it made me feel like I had actually met them. Guys, I especially like the photos with you smiling whilst working, it made me feel less guilty when pestering you for updates as those photos indicated that you were enjoying your work which you are fantastic at. I can't believe it was free to me :-)

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“Initial Mortgage Discussion”

★★★★★

written by j.will002 on 28/01/2016

Just had my first discussion with lindon & country regarding a first time mortgage on new a new build property. The call was answered promptly, had a friendly discussion with an advisor who quickly put me through to a new builds specialist. Continued the conversation from where I left off and my phone cut off. Within 10 seconds they called me back to continue. Gave good, sound advice regarding my situation (first time buyer - single mortgage) and helped answer my questions regarding how to apply, solicitor fees etc. Documents and a descision in principle sent to me promptly also. Had a great first time experience and I would recommend!!!

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“Re-mortgaging”

★★★★★

written by 40Lucas on 30/11/2015

Have used this company to look at options for mortgages according to our needs several times when the current deals expire.They have always risen to the challenge: most recently wanted low % repayment mortgage with option to pay lump sums without penalty - came up with the package to suit and so far all has gone well. We would use them again as they review the market and when we did our own online research we couldn't better their suggestions. Thank you

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“Superb effort from the whole team”

★★★★★

written by KadenceMurdock on 08/11/2015

From initial enquiry to follow up work and liaison with solicitor, the whole experience was impressive, professional, quick and reassuring. E mails were responded to quickly, phone calls always left me feeling that I had made a wide choice and there was never any pressure to continue. Finally,the cost of using London and Country were transparent as proved to be extremely good value. Thank you.

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“Professional and honest.”

★★★★★

written by on 28/10/2015

This company is great. The care , attention and time they gave me was second to none. I ended up finding a deal elsewhere (some lenders only deal direct with customers, not with brokers, and I managed to find a deal breaker there). I must have spent 7 hours on the phone over the past few months as our requirements kept changing, and he obviously spent more time working on my enquiries after he'd put the phone down. His professionalism, attitude, and courtesy shown after I told him I'd found a deal elsewhere, was spot on. I just want to give kudos where it's due and say thanks to this man, who does his company and his trade proud! I would definitely recommend this company as a first stop to look for a mortgage. They will source what's best for your stated requirements and take into account lots of other factors like the time it takes some lenders to process things and the level of detail certain lenders require for self employed customers. Sometime's there's more than the stated interest rate to take into consideration. I wasn't charged a penny for all this time, for which I feel guilty!

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“Honest, reliable service”

★★★★★

written by Elijahf98 on 17/10/2015

We have used the services of London & Country for 2 mortgages and numerous buildings and contents insurances. We are always delighted with the level of service. The staff are efficient, knowledgable and we believe we are offered impartial expert advice at all times. They are always our first port of call to find the best financial products to suit our needs.

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“Excellent Service Thank you! M1982145”

★★★★★

written by Jasoncharles on 09/10/2015

I found it a Really good service and very easy to access information. The mortgage product provided by London and Country was the best option for me. Many Thanks to my advisor and case worker M1982145

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“The best after sales support service”

★★★★★

written by abdulsheikh on 05/10/2015

My case manager exceeded my expectations with support level provided. the person I dealt with cleared up issues to the extent doing some work the Conveyancer should have been doing. She is a true asset to this organisation. Thank you so much to her, I couldn't have done this without you.

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“Fast and efficient”

★★★★★

written by Melissa329 on 04/10/2015

Fast, efficient service. Went very smoothly and was kept informed.

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“The experience”

★★★★★

written by Kelly500 on 03/10/2015

Great experience from start to finish. Friendly, helpful and efficient. Well done and thank you.

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“Friendly, professional service”

★★★★★

written by on 02/10/2015

I found L&C to be friendly, helpful and professional throughout the process of applying for a mortgage. Mine was not a straightforward application owing to some minor technicalities but L&C proved to be knowledgeable and deft and my application was successful eventually. I was recommended to try L&C and would recommend them to anyone.

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“Fantastic ”

★★★★★

written by 1953Kehoe on 02/10/2015

We set up our mortgage with London and country the people I dealt with were very quick to respond to the smallest of quarry's ,excellent service ,quick dections would recommend to friends ,many thanks for an excellent service

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“Straightforward and professional service, recommend if...”

★★★★★

written by Aarav314 on 01/10/2015

Straightforward and professional service, recommend if you need a quick decision. L & C staff remain calm & grounded when all of those around them are running around like headless chickens,

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“An amazingly stress free way to arrange a mortgage”

★★★★★

written by paulamclear on 28/09/2015

I am not particularly good with money or arranging whats best in the world of finances. I was looking for a financial advisor and stumbled across London and Country. I phoned late one night and was greeted by a very helpful and understanding advisor who talked over my finances and reassured me that finding a mortgage to suit my needs was not going to be the awful experience i expected. Within 3 days i had a mortgage agreement in principle and house valuation and mortgage offer happened very quickly thereafter. I am now 3 weeks down the line and mortgage is due to complete in 10 days and not one bit of hard work was experienced by myself. I even saved money on my mortgage and on my insurances. I was kept informed at all times and am amazed how efficient and effective my advisor and case manager are. Would definitely recommend this firm to anyone needing financial advice and a new mortgage.

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“Excellent”

★★★★★

written by Quintoni170 on 28/09/2015

I am very happy with the service I received. Excellent, very much impressed. Very thorough assessment of the needs & finding the mortgage deal accordingly. Staff very polite, professional . Overall I had good experience with L & C & happy that I got a very good deal. Well done team. Would definitely recommend to friends & colleagues.

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“On”

★★★★★

written by JulietteMcGarry on 27/09/2015

Generally very helpful all round all has gone smoothly and we are looking forward to move in soon. A morgage has been taylored to our needs and we are very happy with the service

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“Great Service”

★★★★★

written by Brendan8 on 24/09/2015

I would recommend London and Country to anyone looking for a mortgage, fantastic service, helpful staff - I wouldn't use anyone else

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“Buy to Let Remortgage”

★★★★★

written by Amira1982 on 23/09/2015

The recommendations provided for remortgage and solicitor were excellent. The service provided by London and Country fully met my expectations and requirements and I would have no hesitation in recommending them to family and friends. A good job well done. Many thanks.

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“The right mortgage for us”

★★★★★

written by themobleys on 23/09/2015

Ref. M1938142. Extremely pleased with the service from London and Country mortgage brokers. Jackson Briggs spent a great deal of time ensuring that he had accurately collected all the information required to complete the mortgage application and we are confident that he has given us the best possible advice in securing the mortgage that exactly suited our rather difficult requirements. Also, Crystal Walton has provided us with timely updates on the progress of the application with very quick responses to all correspondence between her and ourselves. We would have no hesitation in recommending London and Country to anyone seeking a mortgage. Lastly, we should mention that this brilliant service did not cost us a penny. Thank you again Jackson and Crystal for all your hard work.

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Asked by Saprava on 17th March 2016 Report this content
I am really confused to use them or not. They get paid by the lender. Hence, it is helpful especially when brokers who charge fee and misguide. However looking at 91 highly negative reviews, I am really confused, please help?

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Answers (1)
Report this content MorganDaly Written on: 18/03/2016
1. They are free to use. If you don't enjoy using them, you can just stop and use someone else. There's no financial risk. 2. They are consistently ranked as best broker. 3. Moneysavingexpert site recommends them. 4. They are free (worth saying again!)
Asked by GrahameWood on 21st January 2014 Report this content
How does the company make its money? Why do well-known mortgage providers (eg HSBC, Yorkshire Bldg Soc) not feature in your website's best buy list?

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