Nemo Personal Finance Reviews - www.nemo-loans.co.uk

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Latest Reviews

★☆☆☆☆

“I all so hate this company I paid all my arears off I...”

Written on: 02/11/2017 by emmahorse123 (2 reviews written)

I all so hate this company I paid all my arears off I have 3 years left with this loan Shark company . Only to be told that there is charges to be paid now and they are 900 pounds they never told me about the charges I had to pay . When I was in arears so if you are in arears with this company and you pay your arears off expect heavy charges I have to pay more on my loan now to clear the charges if I don’t then they will take me to court in three years and take my house they said they have… Read Full Review

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★☆☆☆☆

“NEMO have wrecked my life & cost me thousands, *DO NOT...”

Written on: 08/10/2017 by JonHardie (1 review written)

Took a loan out for 22,000 pounds, paid back in full with interest + extra on top of that BEFORE the end of the loan, and Nemo found I had to pay a extra 16,000 + on top. I have been fighting them for years, they slowed things down, told out right stories, and asked me to tell stories to others (that I have been offered 75 pounds compassion for as I proved this) I wanted and offered to pay the interest but they would not take it, and I have had to pay the compounded interest that I feel is… Read Full Review

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★☆☆☆☆

“worst company ever not recommended”

Written on: 07/10/2017 by Jessie179 (1 review written)

We used Nemo for our extension 10 years ago and were due a considerable bonus payment , in the middle of our term we had some financial issues due to illness which lead to a down turn in work and finances , this lead to arrears , which we agreed to repay sending six month updates, we were constantly harassed between these periods for more money which we could not afford , unknown to ourselves this has lead to our bonus not been paid due to a small clause in there terms , they have no… Read Full Review

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★☆☆☆☆

“Don't go there”

Written on: 16/09/2017 by Allyb1 (1 review written)

This Company are the worst Company I have ever dealt with!! They are not interested in wanting to help you. We was in difficultly with our loan repayments due to husband losing job for a few months and myself having a bad accident and we got behind with payments. We are now paying our normal payment and paying a extra £230 per month to clear arrears which will be cleared within 14 months but this is still not good enough for them and won't accept our proposed offer. Spoke to a debt charity… Read Full Review

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★☆☆☆☆

“Nemo are shocking”

Written on: 08/08/2017 by RS111 (1 review written)

As of Sept 2017 we have regularly paid them up to three months ago due to my redundancy - they are already talking about prepossessing the family home and clearly do not care. The people on the phone are not interested in you or your situation and this is after 15 years of regular payments (never missed one). AVOID!… Read Full Review

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★☆☆☆☆

“They want my house!”

Written on: 26/07/2017 by Ilianat370 (1 review written)

Issued a warrant of possession in 2010 after we fell into arrears, didn't go ahead as agreed an amount to over pay to clear arrears. Been paying this and a little more since then, now reissued warrant as not happy with our recent offer of even more now our circumstances have changed. Still proceeding with warrant etc. Complained twice now going to ombudsman as Nemo are lying through their teeth with them info they have submitted to their solicitors that we have not paid anything to them! I have… Read Full Review

Dunc76's Comment

Written on: 17/11/2017

The ombudsman won't help, I have tried this route myself even with paperwork and conversations which prooved my argument with memo, I actually got told by memo internal complaints department that they have people in high places like the financial ombudsman and it seems like they were right, plus when I asked for copy of phone conversation it seems to be the only one which was not recorded. How the government let companies like this operate is beyond me good luck to you but seriously you have no chance with this lot

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★☆☆☆☆

“never never never get a loan from nemo no matter how...”

Written on: 26/04/2017 by Jaiden460 (1 review written)

borrowed 26000 11 year on still owe 25500 paid over 31000 back have to sell house to pay them off … Read Full Review

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★☆☆☆☆

“Took out a £17,000 secured loan with Nemo four years...”

Written on: 24/04/2017 by uwCooke467 (1 review written)

Took out a £17,000 secured loan with Nemo four years ago. Interest rate 8.9%. Payments are £211/month. Half the payment is interest? And after four years we still owe £14,000!! Recommended by Sensible Home Finance, I'm going to try to get them to sort it out!… Read Full Review

Emmahorse123's Comment

Written on: 11/06/2017

I would I only have three years left I owe 5000 not in arrears but they said what I pay a month won't be enough to pay off the loan in 2020 I have to pay an xtra 17.95 on top I monthly payment it doesn't sound. Lot but I all so have a mortgage on the our property . I'm going to speek to a cab and see if this is right at are they trying to get more money out off me . I'm all so disabled so the stress of it all has made me quite ill . never go with nemo loans they will do anything to get more money out off you . They don't lend anymore thank god .

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★☆☆☆☆

“They want your house”

Written on: 25/01/2017 by Meyer493 (1 review written)

Worst decision of my life taking a loan with these money sucking vampires. They call it a second mortgage but that is just facade for if you get behind, we'll take your house. Which they attempted to me, fortunatley for me while they were working on taking me to court i was busy complaining to the ombudsman about all the ppi that i had payed. They had too pay me back to the tune of £10,800 lmfao. I used the money to promptley pay them back which left me with just six monthly payments, four… Read Full Review

Mav2891's Comment

Written on: 25/01/2017

Just as an added note. Nemo offered us a £4750 reward that would be paid out in May of this year eight years after we initially took out the loan, on the bases that certain criteria needed to be met. I recently enquired about this reward even sent them photographic evidence it exsisted, and suprise suprise they have zero recollection of this on they're computer, and the helpful staff were'nt around back then so could'nt possibly know any of the policies. So unprofessional i mean really could'nt come up with a better one, Im going to have a chat with the fsa and ombudsman see they're angle on this.

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Dunc76's Comment

Written on: 11/05/2017

I wouldn't bother with ombudsman, have already made a complaint with evidence of phone calls but as per usual and as I was already told by nemo complaints they always side with the companies apparently someone in there internal complaints department has a friend in the ombudsman and they had great pleasure in telling me before letting me know this conversation is not being recorded, nemo are a joke and can't believe they are allowed to operate.

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Dunc76's Comment

Written on: 11/05/2017

I wouldn't bother with ombudsman, have already made a complaint with evidence of phone calls but as per usual and as I was already told by nemo complaints they always side with the companies apparently someone in there internal complaints department has a friend in the ombudsman and they had great pleasure in telling me before letting me know this conversation is not being recorded, nemo are a joke and can't believe they are allowed to operate.

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Dunc76's Comment

Written on: 11/05/2017

I wouldn't bother with ombudsman, have already made a complaint with evidence of phone calls but as per usual and as I was already told by nemo complaints they always side with the companies apparently someone in there internal complaints department has a friend in the ombudsman and they had great pleasure in telling me before letting me know this conversation is not being recorded, nemo are a joke and can't believe they are allowed to operate.

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Milne70's Comment

Written on: 13/04/2017

I had my house taken by them, I was very ill when I took out this loan they forced me to sign contracts

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Emmahorse123's Comment

Written on: 11/06/2017

The loan sharks they took us to court the judge laughed and said that they won't take your house just pay 11 pound on top of your monthly payment . So I did and now I'm not in areas and all so only have three years left even the man on he phone said that we still can take your house even after I paid the areas off because we have done it before I said I know k have read the revews . I said this company is a joke and put the phone down

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Mav2891's Comment

Written on: 25/01/2017

Just as an added note. Nemo offered us a £4750 reward that would be paid out in May of this year eight years after we initially took out the loan, on the bases that certain criteria needed to be met. I recently enquired about this reward even sent them photographic evidence it exsisted, and suprise suprise they have zero recollection of this on they're computer, and the helpful staff were'nt around back then so could'nt possibly know any of the policies. So unprofessional i mean really could'nt come up with a better one, Im going to have a chat with the fsa and ombudsman see they're angle on this.

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Emmahorse123's Comment

Written on: 11/06/2017

I wouldn't bother they take there side go to cab

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★☆☆☆☆

“Stay away!”

Written on: 17/09/2016 by Unhappywithnemo (1 review written)

I am £400 in arrears on a £25,500 loan secured on my house. I have just got off the phone with them, during the conversation it was put to me that I should sell my house to pay them off. Seriously £400 in arrears, that is almost one months payment. I have made arrangements with them before to pay this off and they have taken the extra payments out of my account for months and then told me the arrangement didn't go through and I still had the arrears, but they were happy to take the extra… Read Full Review

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★☆☆☆☆

“Omen Finance”

Written on: 10/07/2016 by Juan100 (1 review written)

I borrowed 36k, after 6 months my monthy payments were increased by £50. 9 years later I still owed them 36k. … Read Full Review

Emmahorse123's Response to Juan100's Review

Written on: 11/06/2017

I know our payments were 175 month nowits gone up to 195 because they said if I pay 175 it would not benough to pay off the loan I'm going to see cab to see if this is right when I took the loan out they said 175 it was going to be enough to pay the term of the loan

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★★★★☆

“Had a loan since 2008”

Written on: 30/05/2016 by Kash453 (1 review written)

I have had a fairly positive experience with Nemo. I am coming to the end of paying the loan off. I have had some bumpy rides - not being able to pay a couple of months etc. but they have always been pretty supportive and understanding. Customer service seems OK when I contact them. I did write to them about a year ago and ask them for a statement of account, it took them about 4 months to respond! … Read Full Review

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★☆☆☆☆

“avoid at all cost”

Written on: 23/04/2016 by DillonReese493 (1 review written)

I took a loan out for £20000.00 over 12 years. I decided to pay it off early after 3 years of £280.00 per month payments. My early settlement was £19526.00. Nemo customer service would not listen and the only explanation was read parrot fashion from a script. Non of this was explained when I took out the loan. I would recommend a loan shark rather than NEMO who are loan sharks but hide it under a false facade. Don't touch them with a barge pole… Read Full Review

Emmahorse123's Comment

Written on: 26/04/2016

Yes I took alone out with this company . All they want to is take your home away .we took out ten thousand k and they took us to court in 2011. We have suspended reposion x i spoke to nemo yesterday to see how much I had left on this loan they said i had 5 years left. They said to me sell your home and rent one I told them i am disabled and all so have a disabled child my house had stuff done to help me and my child . They have no resepect for people and there family's stay. away please I wish I could raise the funds to pay theese shraks off .

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★☆☆☆☆

“Not Happy”

Written on: 04/03/2016 by Jakaylar437 (1 review written)

I would like to know why i can not take my Loan with me on buying another house....I.E, selling this one and moving… Read Full Review

By Nemopersonalfinance

Written on: 08/03/2016

Hi, this is the Customer Services Team at Nemo Personal Finance. If you’d like to discuss this with us further, please get in touch. Our contact details can be found on our website.

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★☆☆☆☆

“Stay clear of this so called company”

Written on: 13/02/2016 by Figueroa27 (1 review written)

My experience of this disgrace of a company mirrors the reviews left by other people. How they are allowed to continue trading is beyond me. All this company are interested in doing is taking your money and sending you threatening letters about repossessing your house despite you making the monthly payments and extra payments towards any arrears. How they go home at night and sleep soundly after sending the letters they do is beyond me. The worst thing I ever did was take a loan from this… Read Full Review

Delsrant's Comment

Written on: 17/02/2016

Well said , I like you have endured countless problems with this bullying , uncaring and unprofessional company which can only be described as the loan industry worst . I note with interest the uncencear and unconvincing so called business response to customer concerns . Don't be fooled , this is not a caring company , the business response is nothing more than a smoke screan in a vain attempt to mitigate the unacceptable practices and policy's of the worst loan company in the country . Regulators shut this company down , prosecute the so called CEO if you can pull him off the golf course . Prospective customer : think again , turn and run and never look back . Don't be fooled and don't listen to the pathetic Business responses , the reality is they don't care and you don't matter ! Stay away and don't even consider them !!!!!!

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Emmahorse123's Comment

Written on: 22/06/2016

I agree stay clear Please I nearly had a miscarige back in 201 was becuse of them . they took me to court I only owed ten thousand the judge did laugh but I do have a court order now and I have 5 years left to go I wish I had the funds pay it all off I spoke to them yesterday they want more monney each month I can't afford it. Because I have that court order they can't do anything about it . I will go To a solister after its paid off becuse I have all so sufferd I'll health and some of is is the stress of them .

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★☆☆☆☆

“Nemo are truly the worst!”

Written on: 28/12/2015

I have been locking horns with this company regarding validity and general reasons behind a variable loan that has only ever gone up! Staff generally nice but I'm in arrears and always make at least the monthly amount yet they have issued litigation notice on 22.12.15 giving me 7 days to respond and their offices are shut over Christmas! I got letter 24 12 15 but by time I called they were closed. Never touch this horrible company… Read Full Review

By Nemopersonalfinance

Written on: 30/12/2015

Hi, this is the Customer Service Team at Nemo Personal Finance. We’re sorry to hear you had trouble contacting us over Christmas. We believe you’ve now been able to speak to us, but if you are still yet to do so, please get in touch and we’ll do what we can to help.

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★☆☆☆☆

“no morals or care for customers once signed up”

Written on: 13/09/2015 by dunc76 (1 review written)

How nemo finance are still trading and allowed to ruin people's lifes is a mystery. I borrowed £10000 7 years ago as im self employed rate was quite high and I had to pay £17000 back a couple of years into loan when recession hit the construction industry work slowed up for a year so I couldnt keep paying full payments which they were fine with really helpful they were by end of this period when work picked up again I was nearly £2000 in arrears which they said dont worry if you double your… Read Full Review

By Nemopersonalfinance

Written on: 14/09/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to see how we can help, so please get in touch with us to discuss your comments.

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Dunc76's reply to Nemopersonalfinance's Comment

Written on: 21/09/2015

Obviously I wrote this review as ive had my reply fron your internal complaints department and which there was only going to be one result in favour of yourself. I will now seek legal advice and the help from the financial ombudsman service as this cant be right. I even offered a lump sum to end this mess but I think you're hoping on taking my house of me so although your trying to play the caring card we both know its just for show

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Nemocustomer's Response to dunc76's Review

Written on: 21/09/2015

I feel for you "dunc76". Your experience with Nemo Finance is mirrored by most other's on this forum. Business response posts on this forum are little short of a sick joke. How they must laugh at the complaints issued here. Laugh while you can boys; your collars will all be felt sooner or later.

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★☆☆☆☆

“Do not use ever.”

Written on: 08/09/2015 by dave1481 (1 review written)

I have a loan with this company and its the worst mistake ever.i borrowed 25k and after 8 years I still owe 25 k. They have put up there interest rates and never reduced them. I have complained and I have been basically told tough you signed and that's it. Please anyone thinking of using them go some where else. This is the biggest rip company I have ever used and I cannot believe I was so stupid to use them. There staff lie and they refuse to give you information with regards your loan and… Read Full Review

By Nemopersonalfinance

Written on: 09/09/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to discuss this with you further to see how we could help, so please get in touch with us to discuss your comments and to see what we can do.

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★☆☆☆☆

“do not use”

Written on: 04/09/2015 by Tania44 (1 review written)

had a loan when interest was about 6% was told it could go up or down depending on interest rates which it did go to double figures which increased as expected but when it went down interest remained the same and guess what after a few years still has not moved still paying the same. Ask the why and all you get is it depends on how much it costs them to borrow. Please do yourself a favour and do not borrow off these people. They are nice enough to talk to but then they are taking your money… Read Full Review

By Nemopersonalfinance

Written on: 07/09/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to see how we can help, so please get in touch with us to discuss your comments and to see what we can do.

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★☆☆☆☆

“Rip off merchants”

Written on: 28/07/2015 by Neveah319 (1 review written)

Never ever use this company NEMO I borrowed 72k 10 years ago, I have paid over that back already I just got a settlement figure of 76k Or I can carry on paying 1k a month for the next 16 years I think it's about 200k How on gods earth are people allowed to ruin people's life's Can anybody help me… Read Full Review

By Nemopersonalfinance

Written on: 29/07/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to see how we can help, so please get in touch with us to discuss your comments and to see what we can do.

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Donnaboyd1's Comment

Written on: 12/10/2016

I borrowed 72k in 2005, I pay 1000 pound a month, I still owe 72k by the time I have paid the loan back I will have paid over 250,000 is this legal? Some months 40 pound comes off my balance help

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Donnaboyd1's Comment

Written on: 12/10/2016

I borrowed 72k in 2005, I pay 1000 pound a month, I still owe 72k by the time I have paid the loan back I will have paid over 250,000 is this legal? Some months 40 pound comes off my balance help

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Delsrant's Comment

Written on: 28/07/2015

Report them to the financial conduct authority , Cardiff local trading standards and any TV consumer program of your choice : rouge traders should be your starting point as will be mine to shut this appalling so called company down once and for all . Regrettable customers unite , unity is strength join the quest and close this parasite Nemo down !!!!!

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Anthieloo's Comment

Written on: 29/07/2015

We also have had a 26k loan Fire 9 years just got out settlement figure and its 27900 we've been playing 287 every month!!! Nexxxxt stop solicitors..!!

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