
Futura International Airways
Comfort on flight
Customer Service
Flight on time?
Futura International Airways
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User Reviews
Flight on time?
Customer Service
Comfort on flight
Quality of food
Value For Money
I Flew With Them From Cork To Malaga And I Have Fl
i flew with them from cork to malaga and i have flown with every airline in the world and i found that futura were helpful had good english and the planes were very clean i would reccomend futura to anyone and i wont hesitate to fly with them again
Flight on time?
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Comfort on flight
Quality of food
Value For Money
Generally All In All Everything Was Brilliant Abou
Generally all in all everything was brilliant about Futura and they should not go bust like others have done so.
Flight on time?
Travelled Back From Tenerife On The Morning Of 22/
Travelled back from Tenerife on the morning of 22/08/08 to Humberside Airport and was totally disgusted at the state of the interior of this aircraft, it looked like it had not been cleaned for some time, the seats were a mixture of different coloured upholstery and looked like they had come from a variety of sources, the seat I had would not even recline, there was no DVD screens which I thought would have been the norm on a flight of this length. Needless to say I will think very carefully before travelling with Futura in the future.
Flight on time?
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Comfort on flight
Quality of food
Value For Money
Flew From Liverpool To Lanzarote On 21st August 20
Flew from Liverpool to Lanzarote on 21st August 2008 returned on 28th. From earlier reviews I was a little concerned but need not have been. Baggage check in opened on time and from then on it was a clear run with the flight leaving on time, at Arricife the time from landing to sitting on the coach was 20 minutes. The same applied to the return with a slight delay (5 minutes) in taking off due to the aircraft in front. The food was standard charter aircraft food no worse than any other I have had and the in flight entertainment film ideal for a plane full of families with children.
Would I fly with Futura again definitely
Flight on time?
Customer Service
Quality of food
On The Way To Palma, The Plane Was Disgusting. It
On the way to Palma, the plane was disgusting. It was really dirty and the seats where filthy. The staff were completely useless and impolite. And to top it all of when we were being shown to our seats my seat didn't even exist because they had taken it out to make room in front of the side door emergency exit so I was extremely lucky that there was one more seat available.
On the way home it was exactly the same disgusting, filthy and the same useless staff. Except this time they lost over half the luggage on the plane. We had to wait weeks to get our stuff back. I would not recommend Futura.
Flight on time?
Customer Service
This Was Easily The Worst Flight I Have Ever Been
This was easily the worst flight I have ever been on. The state of the plane was disgusting. It couldn't have been cleaned in ages. There was litter all over the floor and the seats were covered in crumbs and stains. The smell from the lavatories was overpowering, and the poor excuse for an in flight meal was laughable. It consisted of a four inch long hard roll with margarine and a thin slice of ham with a cup of dishwater tea. I know it isn't exactly supposed to be a first class service, but I will never again fly with this airline. I would not book a holiday that involved flying with them. The return journey was marginally better than the outward one, but not by much. The only saving grace was that it was a short flight - Edinburgh to Palma. Never again!
Flight on time?
Customer Service
Comfort on flight
Quality of food
Value For Money
My Family And I Were A Bit Wary Of Flying With Fut
My family and I were a bit wary of flying with Futura after reading other comments about this airline (especially as I am a very nervous flier). We need not have worried at all. Our flights from Prestwick to Palma and Palma to Prestwick were absolutely fine. I would definitely fly with them again. All I can say is don't ALWAYS believe what you read.
Flight on time?
Customer Service
Comfort on flight
Quality of food
Value For Money
On Checking Other People's Reviews On Futura Inter
On checking other people's reviews on Futura International Airways I was a bit wary of flying with them, but to be honest there was no worries at all.
Flight from Prestwick to Palma was on time and the staff were very friendly. Snack was very basic, cheese and ham baguette with tea or coffee, but this was to be expected on a budget airline, but enjoyed it anyway. Aircraft was reasonably comfortable with leather seats. Leg room was fine. No inflight entertainment on outward flight but this wasn't a problem. Staff spoke very good English. My family and I really enjoyed the flight.
Flight from Palma to Prestwick was delayed by 10 mins but not Futura's fault whatsoever. Snack same as flight over and enjoyable. Aircraft was still as comfy. This time we had inflight entertainment. Also after the entertainment was finished we were able to watch the flight path towards Prestwick on the TV screen (this was quite interesting). Staff were also very polite and helpful and again spoke very good English. My family and I would definitely fly with Futura again with no hesitation.
Flight on time?
Comfort on flight
Value For Money
Being A Charter Airline, They Obviously Just Conce
Being a charter airline, they obviously just concentrate on flying and not handling people. Also, passenger queues at check-in are not organised and do not open a full 2-3 hours before departure as they should. If you want to complain, or speak to someone, better not waste your time as it's impossible to get through. Although the fleet works, they score seriously low on customer care all round.
Just so people know, that the check in opening is actually nothing to do with Futura what so ever. Check in desks are under the control of each individual airport and not the Airline.
Flight on time?
Customer Service
Comfort on flight
Quality of food
Value For Money
This Was My First Flight With Futura And After Rea
This was my first flight with Futura and after reading some reviews I was a little concerned about it, however there was no need to be. Our flight left Edinburgh on time and landed into Lanzarote early. The crew were polite and friendly and spoke very good English on our return journey flights again were on time and again I could not fault Futuras standard or customer service. They offered 2 bar services and a duty free run...I did not find them pushy with sales. They served the food and tidied it up very efficiently. The only complaint I did have was that there was no in flight entertainment on our outbound flight, however this did not bother me too much.
Overall I would definitely choose to fly Futura again
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