Unfortunately we got a last minute deal x4 days 31st July -4th August Going with my Daughter and 4 Grandchildren x3 school age and a 3 year old . Thought what was going to be a lovely family break ! Children so excited and looking forward to all that Pontins had to offer . Arrived Monday lunch time to find no food Venue open so took a walk outside Pontins to a family restaurant which was good . Arrived back children played in softplay which was good . Then queued in a large queue at 4.00pm to check in ! Oh my it was an experience . To drive to accommodation which was at the far back of the holiday site . Not a problem thought it was fine from the road to which we parked ! Shock and horror when we open up the chalet to find a filfthy outdated and run down accommodation !!! My daughter used a bottle of beach and domestics spray on cleaning while I amused 4 very excited children ! We cleaned and unpacked our possessions which we had taken for our lovely 4 day break . Trying to keep positive and happy for the children we took them straight out for food and to see what entrainment was on offer as no programme was provided . Which when I asked at the reception I was told to take a picture on my phone as they were not given out !!!! We went to the Lunar area which was nice for the children with Blue coat entertainer ! After that it went down hill , the main hall was overfilled with no where to sit or even stand ! Went around amusements and took children for a walk again outside the site ! The accommodation was so small and not pleasant to sit in as the sofa was a bed for which x2 were sleeping ! The kitchen area had a very small space which had only x4 chairs so no where to sit as for Six people as requested . We had a very uncomfortable first evening so after talking we decided to leave as was not fit for purpose and took 4 very disappointed children home . Would definitely not return again sadly would not recommend to family and friends .

The staff were friendly, but could not answer any of our questions..The apartment was tired looking, curtains did not fit and was falling down.. I got a electric shock from a broken bedside lamp..The park itself was very run down, half the things were broken or out of use.The swimming pool lockers were broke, the floors were dirty..With a lovely long beach so close, Pontin's Brean could be a great place to go with young children if money was spent up dating and cleaning up the park..WE WILL NOT BE RETURNING.

Firstly the park could do with great repairs and updating, the outdoor activities like the go carting look like they have been left to go rack and ruin. Then there's the accommodation, we stayed in chalet 972, the chalet was dirty and the bathroom was covered in grime and hair from previous guests, it needed a good clean. We had a party of 4 but only two cups, 1 bowl and three pillows... There was one room and a bed settee that had seen better days and was very uncomfortable due to the state of the bed. we also had to share our chalet with Ants which kept coming in from under the front door. The only thing this park has going for it is the family entertainment off site around it, like the arcades and fun park. we didn't eat on the site at all, but used the surrounding venues.

Just got back after a weeks holiday, with my daughter and grandson who is 11yrs old. The chalet, was ok, but we had to pay £40 for bed linen, 1dble, and 2 singles, which we could of brought with us if it was made clearer what extras were, when we made the booking,( all the dye came out of this bedding so beware if you buy any)total rubbish. Not a lot going on during the day, so spent a fortune going out visiting places like Wookey hole and other places of interest. What we couldn't understand was why every evening, never mind what time we went out we couldn't get a seat in the fun factory,( this is where all the entertainment is held in the evening) we found out why the night before we left and it is because Pontin's invite everyone to play Bingo, ( there are a lot of caravan parks there) they come and stay the night and watch the entertainment as well, so everyone who has booked into Pontin's find it very hard to get seats. It was a nightmare. They could of had Bingo in a different building. In the end with what I spent and my daughter it would of been cheaper for us to of gone abroad, all inclusive.

We stayed here at Brean Sands for 1 week beginning of Aug, I must admit I was considering cancelling the holiday after reading all the reviews.
We arrived around 3.30pm for our check in at 4pm, we did have to queue but only for about 5 mins - also queued at Butlins so much about the same.
We stayed in a classic 1 bedroom apartment which was on the end of a row (408), we were quite lucky with the state of the apartment, it was clean apart from the carpet which was full of stains. One thing we did notice was there was no hooks or clothes airer to dry towels which was a pain. We also didn't have a tin opener but it was replaced as soon as we complained.
We did have a good look round the camp and I'm glad we didn't go for the club apartments as they look the same as the classic but with a microwave and laminate floor. I must admit I think it could do with upgrading. The tables in the fun factory all wobbled and with no air-conditioning it was very hot.
My kids loved the swimming pool and the slide but the toilets weren't very clean so did smell.
The croc adventure was a big hit, my youngster loved the playstations and my toddler loved the jungle play area - we didn't experience any teenagers hanging about.
We thought thhe evening entertainment was a bit disappointing - a lot better at Butlins in my view but the kids did enjoy it even if us adults found it boring.
We only ate once in the Queen Vic on Thurs curry night beware if you have kids get there early as we waited 45mins - by which time our kids were bored, tired and not hungry. They even stopped taking orders as they couldn't keep up - we joked that they should get Gorden Ramsey in.
We did go out quite a lot we loved Wookey Hole, Court farm and adventure farm good places to go if you have kids also Western beach

Nice for a base. Lots of things around nearby worth visiting
Not enough for teenagers more for younger children. 2007 good entertainment friendly staff and management. Chalets need up dating