Ikea Kitchens Reviews

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★★☆☆☆
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Ikea Kitchens

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Latest Reviews

★☆☆☆☆

“charged more as I lived 1.5 miles inside the M25”

Written on: 20/02/2020

We purchased a Ikea kitchen and due to it being a nicer store we had attended the Milton Keynes Store rather than the Tottenham Store for a quote. We had been given a sheet of what various work done by the installation team would cost and we worked out that it would cost around £2500-£3000 for the installation and the additional work we needed to have done. We had the builder come round and a few days later we get a quote £5500 and as I went through the sheet I noticed at the prices had… Read Full Review

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★☆☆☆☆

“Avoid at all costs ”

Written on: 29/01/2020 by Joshf123 (1 review written)

We’ve had a terrible experience with Ikea kitchens Being charged more than expected gaming to physically show them on a calculator that the total is wrong. From them taking down room sizes wrong resulting in a design change on one wall after it had all been delivered.(only found out when going to fit the stuff) We have also been charged twice for things (extractor fan, rails,lighting) we have had to make numerous trips to store to try and resolve and no one seems to care or do anything… Read Full Review

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★☆☆☆☆

“Astonishingly bad delivery and customer service ”

Written on: 23/01/2020 by KatieNie (1 review written)

My kitchen delivery was delayed, twice. Both times on very short notice. And both times I was provided with no explanation for either delay. My delivery was also split in to two separate orders, without first asking me. I am extremely unimpressed with the service provided. The three day delay to the delivery of my order, as well as the piecemeal way in which it was been provided, has all caused me a huge amount of inconvenience. Ikea has offered me a measly £50 in recognition of this. In… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 19/12/2019 by ManuelBlair423 (1 review written)

Iv been fitting kitchens for 30 years.i had the to help a friend of mine to fit an ikea kitchen.it was the worst kitchen i ever fitted,no space left a back of unit,s for pipe,s .2 mm hardboard back,s ( cardboard back,s ) i call them.& it was not cheap.i can go on.but dont want to bore u.keep away from them.trust me. Galway ,ireland… Read Full Review

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★☆☆☆☆

“Unreliable Appliances and Guarantee”

Written on: 20/11/2019 by jpPorter105 (1 review written)

I purchased a complete kitchen and alliances last year with 5 years guarantee, Oven (manufactured by Hot Point) was faulty at delivery and replaced. A new fault happened after a year. IKEA referred me to Hot Point who has visited my property three times, trying to repair it by trial and error. They ordered incorrect parts. After almost a month, It is found that the unit element is out of stock. Hot Point is not willing to replace the oven with a new unit, they asked me that I have to deal with… Read Full Review

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★☆☆☆☆

“Poor quality on every level”

Written on: 12/11/2019 by Elsie314 (1 review written)

The quality and fitting (by ikea fitters) of the kitchen is just awful. I’d hoped for a reasonable kitchen for a reasonable price. But it’s falling apart after just a few months. I would never buy an Ikea kitchen again… Read Full Review

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★☆☆☆☆

“Worst Customer Service in the Whole Wide World”

Written on: 12/11/2019 by PatCroydon (1 review written)

I could live with the average quality of units, handles falling off, the fact our washing machine broke after a year, the poor fitting and the fact we now need our third replacement integrated dishwasherdoor. What I can't live with is that after 6 months and 4 sepearte promises from their customer service area, we're still waiting for someone to come out and fix the door and numerous other smaller faults. Also to check the original fitting to find out why the integrated door keeps… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 08/11/2019 by Pier76 (1 review written)

The quality of IKEA kitchen is very poor. I've made a mistake of buying a small IKEA kitchen, I'm in now in the process of assembling it, and due to the very poorquality I'm looking to return it back. Apart from the very thin and flimsy cabinet back panel, which they break so easily!, the back of the cabinets are not actually sealing the units. There is space between the top of back panel and the kitchen top: cabinets do not have their own top. In addition, the back as two large square cut to… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 03/11/2019 by CristoferBurke1992 (1 review written)

Told it would take 10, 1st day the old kitchen was removed we are now 8 weeks in and still no kitchen, which means 8 weeks now cooking facilities or washing machine, keep being told awaiting parts as parts were wrong 1st time then told parts haven't been authorised, keep waiting in for deliverys which dont show, no one is updating us, and no one calls back when they say, still waiting and no idea when this nightmare will end, DO NOT USE this company and this is just a quick version of the… Read Full Review

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★★★★★

“Outstanding ”

Written on: 25/10/2019 by Bramleyapple100 (1 review written)

Fantastic fitters!! Amazing guys who fitted my kitchen. Made me feel well looked after. Really knowledgable. Nothing was too much trouble for them. Came on time everyday. Really can’t praise them enough! Please do not hesitate to call them… Read Full Review

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★☆☆☆☆

“Awful kitchen installers, avoid”

Written on: 05/07/2019 by Shyannv367 (1 review written)

I've had to many issues with this kitchen installation so can't be bothered to tell you all about it. But don't do what I did, read the reviews and think ' it won't happen to me". I would really advice you NOT to use Ikea kitchen installations… Read Full Review

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★☆☆☆☆

“No installation of kitchen on houseboat”

Written on: 24/04/2019 by Angieparker (1 review written)

First of all I have absolutely no problem with the kitchen itself. It's my 2nd Ikea kitchen and I'm happy with the quality and design. I have had an appointment with kitchen planning, designed the kitchen and all was well until she phoned the people responsible for installation. No installation on houseboats! I have stud walls, half tiled at worktop level,wooden floor, electrics laid for kitchen appliances and also water supply, all permanent. There was already a built in kitchen when i bought… Read Full Review

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★☆☆☆☆

“Kitchen is good, appliances are terrible ”

Written on: 14/04/2019 by Heathax312 (1 review written)

Had kitchen for 3 years now- kitchens ok for price, but the fitters were very difficult. The real problem is the appliances which are all overpriced rubbish. On the 2nd fan and it’s remperamental at best. Just had the dishwasher repaired for the 2nd time and it doesn’t get the pots clean. Kitchen fine, but would buy appliances elsewhere… Read Full Review

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Fefe3's Comment

Written on: 15/05/2019

I agree completely with all of the above comments!! I thought Ikea appliances would be top notch ,how wrong can one be!! The dish washer is a waste of time and electric ,the washer machine well what can I say, that is even worse at time wasting . On , off ,an pause button all on one button stupid!!! I will sell these appliances as soon as I can, and they are brand new, just a waste of time and money DO not buy your appliances from Ikea

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★☆☆☆☆

“Awful”

Written on: 11/04/2019 by malcolmDB (1 review written)

Total cost something over £9000 including installation. Too many charges for things you do NOT require and no chance to back out. They choose the installer so you are stuck with them if you choose IKEA installation. They will not take your side as I presume they take a good part of the profit. You pay for things you don't need as IKEA don't seem to know the legal side (I spoke to my Building Control people who said I didn't need a Gas Safe Certificate (cost £100 to cap off a old supply to a… Read Full Review

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★★★☆☆

“Good kitchen but be careful.”

Written on: 09/04/2019 by barbus57x (3 reviews written)

Kitchen now looks great. However it took some time getting there. The fitters assigned to us were dreadful. Late arriving, early leaving meaning it was mad panic on the last day and they were there till 6.30. With it being late we did not have time to check everything. When we did check the quality of work was very poor. We complained to Ikea and they sent out an inspector who agreed with all of our 23 problems, including, holes in walls, doors fitted incorrectly, panels not fitted, just wedged… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/04/2019 by Sampson1991 (1 review written)

Ikea Manchester  Our kitchen was planned by a lady who did an excellent job, especially as the options for the positioning of a gas hob were limited owing to windows, doors etc. The sales and installation team were helpful throughout. The delivery was smooth and the driver and assistant were efficient and pleasant. The fitters from MSR Home Improvements, were meticulous in the installation and the finished kitchen looks great. All work was completed in four days. I would recommend IKEA… Read Full Review

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★☆☆☆☆

“Be careful what you are quoted is not what you pay”

Written on: 25/03/2019 by JulissaPatterson445 (1 review written)

Just got an ikea kitchen fitted last week . The kitchen looks great cost roughly 2.5 k for units and appliances and quoted 1.5k to fit although was told I probably would need a new fuse board for the induction hob cost of £500 . Not bad price at all I thought did the whole thing of 4K on interest free for 3 years . Specifically asked ikea if there would be any extra charges to the 1.5 k they said no . The filters came , to be fair did a great job and very happy about the look of the kitchen… Read Full Review

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Malcolmdb's Comment

Written on: 14/04/2019

I think a lot of their customers will feel the same. All a pretty poor offering from IKEA, so it's a shame they tarnish their image in this way

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★☆☆☆☆

“Terrible experience”

Written on: 22/03/2019 by Finnd465 (1 review written)

It’s a real shame as the kitchen looks lovely. Firstly we commenced our kitchen installation last week of January 2019. It’s now nearly the end of March and it’s still not finished. We had the pre installation visit, really don’t get the point of this, the installation company did not check the measurements, advised that they would get their builders opinion for moving the plumbing, and then radio silence. Their electrician came out after weeks of chasing and wanted to rip up all… Read Full Review

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Malcolmdb's Comment

Written on: 14/04/2019

Not surprised how long it took, but on their site they claim it will be finished 8 weeks after ordering. The fitter has been here for almost 2 weeks and is now going on holiday for 2 weeks - without finishing the job.......

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★★★★★

“Thrilled to bits!”

Written on: 05/03/2019 by ACASS67 (1 review written)

Ref no- 186-004429 Amazed with our new kitchen. Such an enjoyable experience. We were so supported from start to finish. Very well looked after. Beautiful kitchen. We love it. The design team spent time with us to make sure we had exactly what we wanted. The electricians, fitters, were fantastic at Ikea kitchens. Thoroughly enjoyable experience. Fantastic quality… Read Full Review

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★★★★★

“Brilliant kitchen fitters J & L”

Written on: 15/11/2018 by Beesknee (1 review written)

My new kitchen looks amazing. I love it. J & L did a fantastic job. All the units & selves perfectly lined up. They asked me lots of questions to make sure it was exactly what I wanted as they went along. They came & left on time. They went over & above what the should do. Putting right a mistake the Plummer made!!!! My floating unit to match my kitchen units in my open planned room looks spot on just what I wanted,even though it was complicated. Well done J !!! I would definitely recommend… Read Full Review

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