Ikea Kitchens Reviews

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★★☆☆☆
2.4 / 5
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Ikea Kitchens

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Latest Reviews

★☆☆☆☆

“Awful kitchen installers, avoid”

Written on: 05/07/2019 by Shyannv367 (1 review written)

I've had to many issues with this kitchen installation so can't be bothered to tell you all about it. But don't do what I did, read the reviews and think ' it won't happen to me". I would really advice you NOT to use Ikea kitchen installations… Read Full Review

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★☆☆☆☆

“No installation of kitchen on houseboat”

Written on: 24/04/2019 by Angieparker (1 review written)

First of all I have absolutely no problem with the kitchen itself. It's my 2nd Ikea kitchen and I'm happy with the quality and design. I have had an appointment with kitchen planning, designed the kitchen and all was well until she phoned the people responsible for installation. No installation on houseboats! I have stud walls, half tiled at worktop level,wooden floor, electrics laid for kitchen appliances and also water supply, all permanent. There was already a built in kitchen when i bought… Read Full Review

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★☆☆☆☆

“Kitchen is good, appliances are terrible ”

Written on: 14/04/2019 by Heathax312 (1 review written)

Had kitchen for 3 years now- kitchens ok for price, but the fitters were very difficult. The real problem is the appliances which are all overpriced rubbish. On the 2nd fan and it’s remperamental at best. Just had the dishwasher repaired for the 2nd time and it doesn’t get the pots clean. Kitchen fine, but would buy appliances elsewhere… Read Full Review

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Fefe3's Comment

Written on: 15/05/2019

I agree completely with all of the above comments!! I thought Ikea appliances would be top notch ,how wrong can one be!! The dish washer is a waste of time and electric ,the washer machine well what can I say, that is even worse at time wasting . On , off ,an pause button all on one button stupid!!! I will sell these appliances as soon as I can, and they are brand new, just a waste of time and money DO not buy your appliances from Ikea

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★☆☆☆☆

“Awful”

Written on: 11/04/2019 by malcolmDB (1 review written)

Total cost something over £9000 including installation. Too many charges for things you do NOT require and no chance to back out. They choose the installer so you are stuck with them if you choose IKEA installation. They will not take your side as I presume they take a good part of the profit. You pay for things you don't need as IKEA don't seem to know the legal side (I spoke to my Building Control people who said I didn't need a Gas Safe Certificate (cost £100 to cap off a old supply to a… Read Full Review

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★★★☆☆

“Good kitchen but be careful.”

Written on: 09/04/2019 by barbus57x (3 reviews written)

Kitchen now looks great. However it took some time getting there. The fitters assigned to us were dreadful. Late arriving, early leaving meaning it was mad panic on the last day and they were there till 6.30. With it being late we did not have time to check everything. When we did check the quality of work was very poor. We complained to Ikea and they sent out an inspector who agreed with all of our 23 problems, including, holes in walls, doors fitted incorrectly, panels not fitted, just wedged… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/04/2019 by Sampson1991 (1 review written)

Ikea Manchester  Our kitchen was planned by a lady who did an excellent job, especially as the options for the positioning of a gas hob were limited owing to windows, doors etc. The sales and installation team were helpful throughout. The delivery was smooth and the driver and assistant were efficient and pleasant. The fitters from MSR Home Improvements, were meticulous in the installation and the finished kitchen looks great. All work was completed in four days. I would recommend IKEA… Read Full Review

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★☆☆☆☆

“Be careful what you are quoted is not what you pay”

Written on: 25/03/2019 by JulissaPatterson445 (1 review written)

Just got an ikea kitchen fitted last week . The kitchen looks great cost roughly 2.5 k for units and appliances and quoted 1.5k to fit although was told I probably would need a new fuse board for the induction hob cost of £500 . Not bad price at all I thought did the whole thing of 4K on interest free for 3 years . Specifically asked ikea if there would be any extra charges to the 1.5 k they said no . The filters came , to be fair did a great job and very happy about the look of the kitchen… Read Full Review

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Malcolmdb's Comment

Written on: 14/04/2019

I think a lot of their customers will feel the same. All a pretty poor offering from IKEA, so it's a shame they tarnish their image in this way

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★☆☆☆☆

“Terrible experience”

Written on: 22/03/2019 by Finnd465 (1 review written)

It’s a real shame as the kitchen looks lovely. Firstly we commenced our kitchen installation last week of January 2019. It’s now nearly the end of March and it’s still not finished. We had the pre installation visit, really don’t get the point of this, the installation company did not check the measurements, advised that they would get their builders opinion for moving the plumbing, and then radio silence. Their electrician came out after weeks of chasing and wanted to rip up all… Read Full Review

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Malcolmdb's Comment

Written on: 14/04/2019

Not surprised how long it took, but on their site they claim it will be finished 8 weeks after ordering. The fitter has been here for almost 2 weeks and is now going on holiday for 2 weeks - without finishing the job.......

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★★★★★

“Thrilled to bits!”

Written on: 05/03/2019 by ACASS67 (1 review written)

Ref no- 186-004429 Amazed with our new kitchen. Such an enjoyable experience. We were so supported from start to finish. Very well looked after. Beautiful kitchen. We love it. The design team spent time with us to make sure we had exactly what we wanted. The electricians, fitters, were fantastic at Ikea kitchens. Thoroughly enjoyable experience. Fantastic quality… Read Full Review

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★★★★★

“Brilliant kitchen fitters J & L”

Written on: 15/11/2018 by Beesknee (1 review written)

My new kitchen looks amazing. I love it. J & L did a fantastic job. All the units & selves perfectly lined up. They asked me lots of questions to make sure it was exactly what I wanted as they went along. They came & left on time. They went over & above what the should do. Putting right a mistake the Plummer made!!!! My floating unit to match my kitchen units in my open planned room looks spot on just what I wanted,even though it was complicated. Well done J !!! I would definitely recommend… Read Full Review

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★★★★★

“IKEA Manchester- ref no:186-242687-re: Amazing Kitchen”

Written on: 14/08/2018 by nicky1954 (1 review written)

IKEA took the all of the stress of planning away. Excellant service from start to finish and very reasonably priced. The fitting service was top notch. I would totally reccommend IKEA kitchens to friends and family,there was nothing about the whole process that I didn't like… Read Full Review

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★★★★★

“Great service and value”

Written on: 14/07/2018 by AngieDowling1970 (1 review written)

Bought from the Glasgow store and really pleased with it. We have had fantastic help from the store when we needed to change something (our fault). You really need to read all the instructions in the flatpacks carefully (we didn't and made a couple of mistakes). Really pleased with the kitchen units. We also bought an oven and hob and all good. The kitchen is fantastic value and very solid. The worktop was pretty cheap and I'll wait to see if it lasts as long as the last one, but it's easy to… Read Full Review

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Malcolmdb's Comment

Written on: 14/04/2019

Well done for not choosing IKEA fitters (I don't think you can in Glasgow. I can't disagree with the quality of the units, but their fitting company is terrible in NE England......

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★☆☆☆☆

“Nightmare”

Written on: 05/07/2018

although we had the best and most helpful salesperson the process was a nightmare and still unresolved. They outsource unreliable companies to measure your area and if they do this wrong you would have no idea. then once you purchase thousands of dollars which goes to companies that you then, later need to chase and deal with who don't answer their phones or don't care because they already got paid. So give yourself months and months to wait and get stressed over phone because nobody takes… Read Full Review

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★☆☆☆☆

“damaged goods poor customer service”

Written on: 22/06/2018 by Holloway37 (1 review written)

Waited 6 weeks to receive damaged goods so return kitchen items. No one from ikea contacted me. I waited on the phone for over an hour, but a "kitchen specialist" wasn't who I had on the phone, so basically they couldn't help much. A waist of my time for poor customer service!… Read Full Review

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★☆☆☆☆

“Ikea doesn’t install kitchens ”

Written on: 10/06/2018 by Lindseywl1955 (1 review written)

I’ve not had a problem with Ikea- from the start their service was fantastic (albeit now I’m complaining they’ve gone very quiet) One month on and my kitchen is still in tact- I’m hoping it has been value for money but only time will tell. Why I’ve rated it a 1 star is due to the fact that Ikea don’t install the kitchens so calling it Ikea installation is misleading. They use a contractor. A very poor contractor. A contractor who is rude, lacks understanding, is lazy and really… Read Full Review

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★★★★★

“Cannot fault all round service”

Written on: 17/04/2018 by LeanneTSwift (1 review written)

From designing our kitchen, to delivery, installation and feedback calls from the installations team, I cannot fault. The staff were knowledgeable on the products, as were the fitters- which made the job quicker. We got a call from the installations team mid project to see how we were getting on and if we were happy. The installers were tidy, cleaned up each day and there was minimal inconvenience to ourselves which was fantastic. Based on this experience, our next kitchen will definitely be an… Read Full Review

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★☆☆☆☆

“Do not buy IKEA kitchens”

Written on: 13/04/2018 by 395Wyatt (1 review written)

We purchased a Lindingo kitchen. IKEA did not tell us they had discontinued the design. After a short time the coating began to crack and split and wine spilt during a party stained the fronts. IKEA sent some door fronts as replacements, but they were damaged and had been used before. In fact, thier Customer Services Department emailed to ask for the old door fronts back so they could use them for other customers. IKEA could not replace the drawer fronts, because they don't make them anymore… Read Full Review

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★☆☆☆☆

“IKEA Cabinets are a disaster”

Written on: 25/03/2018 by ftlsurfr (1 review written)

I too had the "25 year guarantee" on my cabinets, which will soon have to be replaced. There has been delamination, holes showing up where no one ever even touches the surface, Some of the hardware has failed, drawers have become uneven causing wear, and all in all the kitchen is disgusting. I will never make a purchase from Ikea again… Read Full Review

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★☆☆☆☆

“Complete nightmare ”

Written on: 02/03/2018 by lsMonaghan159 (1 review written)

Hi I had an Ikea kitchen In South .. When to ikea like a kitchen got the ikea planer and in paper is all good and make sense straightforward job , but no no no , the electrician third parte people not a clue what they are doing !! The plan asked and we pay them to chase the cables simple, no they say is against health and safety!! And at the moment I believed , but a day after got an independent elctrition saying is absolute nonsense !! Called the office the person in charge never… Read Full Review

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★★★★★

“Good valuekitchen, great fitters”

Written on: 03/02/2018 by Kelsie386 (1 review written)

We got our kitchen from IKEA Manchester, the planning process was straight forward, the kitchen was great value, and the fitters from SIS was great. 186-238782… Read Full Review

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